Health And Family Welfare Services Department Puducherry Customized Ambulance with Equipment Tender 2026
Bid Publish Date
15-Oct-2026, 9:46 am
Bid End Date
26-Oct-2026, 10:00 am
Location
Progress
Key Highlights
- • Mandatory ISO 9001 certification for bidder or OEM
- • Material Test Certificate to accompany shipment and be lab-verifiable
- • BIS license, type test certificates and product-specific approvals required
- • Dedicated toll-free service support number and escalation matrix
- • Functional Service Centre in each consignee state or establish within 30 days
- • Delivery extension rule: 25% quantity flex with minimum 30 days extended delivery
- • Performance security via DD acceptable; PBG allowed under GeM GTC
- • Scope includes Supply, Installation, Testing and Commissioning of ambulance with equipment
Tender Overview
Health And Family Welfare Services Department, Puducherry seeks a ** Customized Ambulance with Equipment** package with scope covering Supply, Installation, Testing and Commissioning. The contract contemplates a flexible quantity framework, allowing up to a 25% increase or decrease at bid quantity and during the currency of the contract, with the delivery timeline tied to the original delivery period and extended delivery time calculations. The bid requires a dedicated service support number and an escalation matrix, plus a functional service center in the consignee’s state or establishment within 30 days of award. The procurement emphasizes compliance documentation, including ISO 9001 certification and material test certificates, to ensure acceptance based on buyer lab results. The opportunity targets suppliers capable of turnkey EMS-compatible ambulances within government health infrastructure, with supply, installation, testing, and commissioning included in the bid price. This tender emphasizes post-award service readiness and a robust documentation trail for quality assurance.
Technical Specifications & Requirements
- Scope: Supply, Installation, Testing and Commissioning of Ambulance with equipment; price must include all components and services.
- Delivery & Support: Dedicated/toll-free service support number; Escalation matrix for service issues; On-site or carry-in warranty with required service centers in each consignee state; establishment within 30 days if not present.
- Standards & Certifications: ISO 9001 certification required; submission of BIS licenses, type test certificates, and other prescribed certificates; Material Test Certificate to accompany supply; OEM/Manufacturer certificate integration with product specs; ISO 9001:2015 compliant quality management.
- Quality & Verification: Buyer's lab testing will use material test results as acceptance criteria; supplier must upload all certificates with bid; the bid may be rejected for missing documentation.
- EMD & PBG: Performance security via DD acceptable; PBGs allowed as per GeM GTC; DD payable to the Medical Superintendent, Govt General Hospital.
Terms, Conditions & Eligibility
- EMD/Performance Security: DD accepted; ensure compliance with GeM terms; submission of EMD as specified in bid docs.
- Experience & Certification: ISO 9001 certification mandatory; BIS/type test certificates and other product-specific approvals to be uploaded.
- Delivery Terms: Delivery as per original delivery period; extended time calculations use the formula (Additional quantity ÷ Original quantity) × Original delivery period, minimum 30 days.
- Warranty & Service: Service center presence required in each consignee state; if not present, establishment within 30 days post-award; dedicated support and escalation matrix mandatory.
- Documentation: Upload all required certificates; ensure compliance with Terms, ATC, and Corrigendum; material test certificates to accompany supply.
Key Specifications
-
Ambulance with equipment: supply, installation, testing and commissioning
-
Delivery terms aligned with original delivery period; option for up to 25% quantity variation
-
Dedicated service support number and escalation matrix required
-
Functional service center in each consignee state or establishment within 30 days
-
Material Test Certificate to be submitted with supply and verified by buyer lab
-
ISO 9001 certification mandatory; BIS/type test certificates and approvals as prescribed
Terms & Conditions
-
25% quantity option clause; extended delivery time calculations
-
ISO 9001 certification and material test certificates required
-
Dedicated service support and escalation matrix; service centers in state
Important Clauses
Payment Terms
Performance security via Demand Draft accepted; PBG as per GeM GTC
Delivery Schedule
Delivery period calculated from original delivery date; minimum 30 days for additional time
Penalties/Liquidated Damages
As perGeM terms; LD may apply for delayed delivery or non-compliance with QA certificates
Bidder Eligibility
-
Must hold ISO 9001 certification (bidder or OEM)
-
Must provide Material Test Certificate with supply
-
Must upload BIS/type test certificates and approvals
Tender Data
Bid Details
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
30 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Inspection Required
No
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
No
MII Purchase Preference
No
MSE Purchase Preference
No
MSE Exemption/Relaxation
Yes
Startup Exemption/Relaxation
Yes
Bid Splitting Applied
No
Requirements
OEM Avg. Turnover
100
Past Performance
50 %
Warranty Period
3 years
Experience Required
1 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
No
Item Category
Customised Ambulance with Equipment (Q2)
Advisory Bank
State Bank of India
ePBG Percentage
5%
ePBG Duration (Months)
38
Payment Timelines
Payments shall be made to the Seller within 45 days of issue of consignee receipt-cum-acceptance certificate (CRAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Details
Max Delivery Days
15
Delivery Locations
1
Delivery Cities
Karaikal
Delivery Pincodes
609602
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Albert Salomon | 609602,Pharmacy Stores, Office of the Medical Superintendent, Government General Hospital, No.63, Kamaraj Street, Karaikal. | Karaikal | Puducherry | 609602 | 1 | 15 | - |
Authority Records
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Documents 8
GeM-Bidding-10037917.pdf
Main Document
Other Documents
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GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Required Documents
GST registration certificate
PAN card
Experience certificates for similar ambulance supply/maintenance
Financial statements or turnover proof (annual reports)
EMD submission document (DD/online payment receipt as applicable)
Technical bid documents with compliance statements
OEM authorization/certifications from ambulance manufacturer
ISO 9001 certificate (Bidder or OEM)
BIS license, type test certificates, and other product approvals
Material Test Certificate to accompany the supply
Frequently Asked Questions
Key insights about PUDUCHERRY tender market
What documents are required for ambulance tender in Puducherry 2026?
Bidders must upload GST certificate, PAN card, experience certificates for similar ambulance projects, financial statements, EMD submission proof, ISO 9001 certificate, BIS/type test certificates, OEM authorizations, and Material Test Certificate with the bid.
How to meet ISO 9001 and BIS certification requirements for ambulance bid Puducherry?
Provide current ISO 9001 certificate for bidder or OEM, plus BIS license and type test certificates as prescribed in the product specification; ensure all certificates are valid and accompany the bid submission.
What is the delivery timeline and extension mechanism for ambulance supply in Puducherry?
Delivery starts from the original delivery date; quantity can vary up to 25% with the extended period calculated as (additional quantity/original quantity) × original period, minimum 30 days; ensure plan accommodates potential extension.
What are the essential service support requirements for ambulance bidding in Puducherry?
Provide dedicated toll-free service number and an escalation matrix; establish a functional service center in each consignee state or within 30 days of award; service continuity is mandatory for acceptance.
What is required for material testing and acceptance of ambulance components?
Submit Material Test Certificate with supply; buyer lab will determine acceptance based on test results; failure to pass tests can lead to non-acceptance of goods.
What are the payment terms and performance security for this ambulance tender?
Payment terms align with GeM GTC; performance security via Demand Draft is acceptable; submit DD in favor of the Medical Superintendent, Govt General Hospital; ensure the security amount is compliant with tender norms.
Which certifications are mandatory for bidders in the Puducherry ambulance tender 2026?
Mandatory certifications include ISO 9001, BIS license, type test certificates, OEM authorizations, and other product-specific approvals; ensure all documents are uploaded with the bid for eligibility.
How to participate in the Health Dept Puducherry ambulance procurement 2026?
Prepare full bid package including documents listed, ensure ISO/BIS certificates, arrange EMD with DD or online, provide service center plan, and include complete scope of supply installation testing and commissioning in the bid price.