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Organization: Hindustan Petroleum Corporation Ltd; Location: GURGAON, HARYANA 122001; Procurement: Custom Bid for Services offering OFFICE ASSISTANCE SERVICE across multiple skill levels (skilled/semi-skilled/unskilled) and related office support tasks. Estimated Value: not disclosed; EMD: ₹152,652. No BOQ items listed. Order validity noted as 24 months from 01.01.27. Key commercial terms include 50% quantity/duration adjustment rights and mandatory integrity pact submission. Emphasis on comprehensive service coverage within the buyer’s scope of work and adherence to all tender terms. This tender appears to consolidate multiple office-support service categories under a single HPCL procurement umbrella in the national GeM portal context.
Key Term 1: EMD of ₹152,652 must accompany bid and be verifiable
Key Term 2: 24-month order validity starting 01.01.27; 50% quantity/duration flexibility
Key Term 3: Salaries paid by service provider; GST-compliant invoicing to consignee
Salaries/wages paid by the service provider first; reimbursement claims to buyer with statutory docs and bank statements.
Not explicitly defined; governed by SLA and deployment at buyer location under contract terms.
Not specified in provided data; subject to SLA and buyer’s standard terms.
UDYAM registration valid as on bid due date for MSE concessions
Compliance with Integrity Pact and mandatory certificates
No unauthorized sub-contracting without prior written consent
Quantity
8
Similar Category
Manpower Outsourcing Services - Minimum wage Manpower Outsourcing Services - Minimum wage Manpower Outsourcing Services - Minimum wage Manpower Outsourcing Services - Minimum wage Manpower Outsourcing Services - Minimum wage Manpower Outsourcing Services - Minimum wage Manpower Outsourcing Services - Minimum wage Manpower Outsourcing Services - Minimum wage
Bid Type
Two Packet Bid
Bid Validity
120 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
EMD Required
Yes
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Arbitration Clause
No
Mediation Clause
No
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Custom Bid for Services - SKILLED MANPOWER for OFFICE ASSISTANCE SERVICE for more detail refer scope of job,boq,tender document , Custom Bid for Services - OFFICE ASSISTANCE SERVICE SEMI SKILLED MANPOWER for more detail refer scope of job,boq,tender document , Custom Bid for Services - OFFICE ASSISTANCE SERVICE UNSKILLED MANPOWER for more detail refer scope of job,boq,tender document , Custom Bid for Services - OFFICE JOB BEYOND 10 KM for more detail refer scope of job,boq,tender document , Custom Bid for Services - SERVICING OF NORMAL TEA for more detail refer scope of job,boq,tender document , Custom Bid for Services - SERVICING OF COFFEE for more detail refer scope of job,boq,tender document , Custom Bid for Services - EXECUTING - OFFICE JOBLOCAL JOB <= 10 KM for more detail refer scope of job,boq,tender document , Custom Bid for Services - SENDING OF SAMPLE QUALITY LAB for more detail refer scope of job,boq,tender document
Advisory Bank
ICICI
ePBG Percentage
5%
ePBG Duration (Months)
27
Payment Timelines
Payments shall be made to the Seller within 15 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Locations
1
Delivery Cities
Gurugram
Delivery Pincodes
122018
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| PAYEL DUTTA | 122018,HPCL Gurugram Retail RO,Silverton Tower,Golf Course Extn Road,Gurugram-122018 | Gurugram | Haryana | 122018 | Project / Lumpsum Based | - | - |
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Main Document
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GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
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GST registration certificate
PAN card
Experience certificates for office support services
Financial statements / turnover evidence
EMD payment proof (₹152,652)
Technical bid/compliance certificates
OEM authorizations (if applicable)
Signed Integrity Pact
UD Yang (UDYAM) registration for MSE eligibility
Key insights about HARYANA tender market
Bidders must submit complete bid documents including GST registration, PAN, experience certificates, financial statements, and EMD ₹152,652. Ensure Integrity Pact is uploaded and comply with ATC. Invoicing must be GST-compliant and addressed to consignee with valid GSTIN; order validity is 24 months from 01.01.27.
Required documents include GST certificate, PAN card, experience certificates for office support, financial statements, EMD proof of ₹152,652, technical bid documents, Integrity Pact, and UDYAM registration for MSE eligibility; OEM authorizations if applicable.
Salaries/wages for deployed staff are paid by the service provider upfront; the service provider claims reimbursement from the buyer along with PF/ESIC documentation and bank statements proving staff payments; GST-compliant invoicing to consignee is mandatory.
The order is valid for 24 months starting from 01.01.27; contract scope may be adjusted up to 50% in quantity or duration with the buyer’s consent, subject to service provider agreement.
Yes, MSE bidders must hold a valid UDYAM registration as on the bid due date to access concessions; other schemes like UDYOG/NSIC/EM-II are no longer accepted for this procurement.
The Earnest Money Deposit is ₹152,652; bidders must submit proof of payment with bid; ensure GST invoice alignment and consignee GSTIN when invoicing post award.
Bidders must upload all required certificates cited in the bid document, ATC and corrigenda; ensure Integrity Pact is signed, and provide any necessary OEM authorizations if you supply specific branded staff services.