Progress
The Indian Oil Corporation Limited located in BeGusarai, Bihar 848201 seeks an AMC/CMC arrangement for pre-owned products, with quarterly maintenance cycles. The tender data shows no BOQ items and no explicit estimated value or start/end dates. A notable differentiator is the mandatory payroll discipline: the Service Provider must pay contracted staff salaries first, with subsequent reimbursement to be claimed from the Buyer along with PF/ESIC documentation and bank statements. An ATC document has been uploaded for bidder reference. This implies a service-centric maintenance contract focusing on ongoing support rather than a one-time purchase.
Scope: Customized AMC/CMC for pre-owned products with quarterly maintenance cadence
Location: BeGusarai, Bihar 848201
Payroll obligation: Service provider must pay staff salaries first, with PF/ESIC documentation
Documentation: ATC document to be referenced for terms and conditions
BOQ: No items enumerated in current data; scope inferred from AMC/CMC and ATC guidance
Payroll-first salary payment obligation by service provider
Reimbursement to be claimed from IOC with statutory documents
ATC document governs bid specifics and potential clauses
No BOQ items; scope based on AMC/CMC for pre-owned assets
Service provider pays salaries first; reimbursement to IOC upon submission of PF/ESIC documents and bank statements
Maintenance and service delivery to be carried out on a quarterly AMC cadence; exact calendar to be defined in ATC
Not explicitly specified in available data; confirm SLA-based penalties in ATC
Experience in providing AMC/CMC services for pre-owned or existing assets
Demonstrated payroll management with PF/ESIC compliance
Financial capacity to sustain staff payments before reimbursement and maintain cash flow
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
120 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
4 Days
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Arbitration Clause
No
Mediation Clause
No
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Customized AMC/CMC for Pre-owned Products - As per Tender; As per Tender; Annual Maintenance Contract (AMC); Quarterly; No
Advisory Bank
State Bank of India
ePBG Percentage
5%
ePBG Duration (Months)
39
Payment Timelines
Payments shall be made to the Seller within 45 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Locations
1
Delivery Cities
Begusarai
Delivery Pincodes
851114
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Ranit Ghosal | 851114,Indian Oil Corporation Ltd Barauni Refinery, Begusarai-851114 | Begusarai | Bihar | 851114 | 1 | - | Number of months within the contract period for which service is required : 24 |
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Main Document
OTHER
OTHER
OTHER
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
Extended Deadline
02-Sep-2026, 9:30 am
Opening Date
02-Sep-2026, 10:00 am
Extended Deadline
31-Aug-2026, 10:30 am
Opening Date
31-Aug-2026, 11:00 am
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GST registration certificate
Permanent Account Number (PAN) card
Experience certificates related to AMC/CMC services
Financial statements of the bidder
EMD/Security deposit documents (as per ATC)
Technical bid submission documents
OEM authorizations or approvals (if required for pre-owned product maintenance)
Key insights about BIHAR tender market
To bid for IOC BeGusarai AMC, bidders must submit GST, PAN, experience certificates, financials, EMD, and technical bid along with OEM authorizations if required. The contract requires the service provider to pay salaries upfront with PF/ESIC documentation and bank statements, then claim reimbursement from IOC per ATC terms.
Required documents include GST registration, PAN card, bidder’s experience certificates for AMC/CMC, bidder’s financial statements, EMD submission, technical bid documents, and OEM authorizations where applicable. Ensure payroll compliance records and PF/ESIC documentation to satisfy the salary payment clause.
The service provider must pay contracted staff salaries first, supported by PF and ESIC documentation and bank statements. Bidder must provide statutory compliance proof with reimbursement claims to IOC under the ATC terms, ensuring payroll integrity throughout the AMC period.
The maintenance cadence is quarterly under the AMC/CMC scope for pre-owned products. Specific delivery calendars, SLAs, and response times will be detailed in the ATC document and subsequent contract schedule.
While explicit standards are not listed, bidders should ensure PF/ESIC payroll compliance, GST registration, and relevant AMC/CMC experience. OEM authorizations may be required for specific pre-owned assets; confirm in ATC for any ISO or industry-specific standards.
Reimbursement is claimed from IOC after payroll is processed and supported by PF/ESIC documents and bank statements. The ATC will specify submission timelines and verification steps for payment processing.
Scope covers Customized AMC/CMC for existing pre-owned assets at IOC BeGusarai, Bihar, with quarterly maintenance. The exact list of assets and service levels will be defined in the ATC and contract, not in BOQ items.
The ATC document guides bidder terms, including payroll obligations, reimbursement procedures, and any additional clauses. It overrides generic terms and must be reviewed to ensure compliance before bid submission.