Bid Publish Date
15-Oct-2026, 8:08 am
Bid End Date
26-Oct-2026, 9:00 am
Location
Progress
The Nagar Panchayat Sahjanwa Gorakhpur (Urban Development Department, Uttar Pradesh) invites bids for the supply, installation, testing and commissioning of mortuary cabinets (V2) at the Sahjanwa premises. The scope includes training of operators and obtaining statutory clearances, with 4 to 6 cabinets contemplated under the contract. The tender emphasizes post-sale service requirements, including a dedicated toll-free support line and an escalation matrix. A 1-year warranty from final acceptance applies, and OEM warranty certificates must accompany delivery. The option clause permits ±25% quantity variation at contracted rates, with delivery planning linked to the last original delivery order date. Unique focus on reliable after-sales support within India is highlighted.
Product/service: Mortuary Cabinet (V2) with 4–6 units
Scope: Supply, Installation, Testing, Commissioning, Operator Training
Warranty: 1 year from final acceptance; OEM warranty certificates required at delivery
Service support: Dedicated toll-free number and escalation matrix
Delivery variation: Up to 25% quantity increase/decrease at contracted rates
Option clause allows ±25% quantity variation during contract at contracted rates
Delivery starts from the last date of original delivery order with minimum 30 days extension
1-year warranty with OEM certificates; service centers across India required
Dedicated toll-free service line and escalation matrix must be provided
Bidder to provide operator training and statutory clearances if applicable
Payment terms not explicitly stated; bidders should anticipate standard government norms and seek clarity on milestone-based payments tied to installation, testing and acceptance.
Delivery period begins after original delivery order; option clause allows quantity variation with minimum 30 days extension if needed.
Not specified in data; bidders should verify LD provisions during bid submission and seek explicit penalties for late delivery.
Demonstrated experience in supplying and installing mortuary cabinets or similar clinical/storage furniture
Valid GST registration and PAN; financial stability evidenced by audited statements
Having an established service network with a toll-free support line and defined escalation matrix
OEM authorization or proven ability to provide installation, testing, commissioning and operator training
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
90 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Inspection Required
No
Tech Clarification Time
2 Days
EMD Required
No
MII Purchase Preference
No
MSE Purchase Preference
No
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Warranty Period
1 years
Arbitration Clause
No
Mediation Clause
No
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
No
Item Category
Mortuary Cabinet (V2) (Q2)
Payment Timelines
Payments shall be made to the Seller within 40 days of issue of consignee receipt-cum-acceptance certificate (CRAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Max Delivery Days
15
Delivery Locations
1
Delivery Cities
Gorakhpur
Delivery Pincodes
273209
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Shashikant | 273209,Ward No 16 keshawpur sahjanwa Gorakhpur | Gorakhpur | Uttar Pradesh | 273209 | 1 | 15 | - |
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Main Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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GST certificate
Permanent Account Number (PAN) card
Experience certificates for similar mortuary cabinet installations
Financial statements (audited) for the last 1-2 years
Bid security/EMD documentation as per local rules
OEM authorization letters (for non-OEM bidders)
Technical compliance certificates or manufacturer’s datasheets
Service center details and contact information
Details of installation, commissioning plan and operator training plan
Key insights about UTTAR PRADESH tender market
Bidders should ensure registration, obtain OEM authorizations, submit GST and PAN, provide financials and experience certificates, and attach OEM warranty documents. Include installation, testing and commissioning plans, operator training, and 1-year warranty. Prepare bid security as per local norms and confirm toll-free support availability.
Submit GST certificate, PAN card, audited financial statements, experience certificates for similar work, OEM authorization, technical datasheets, service center details, and EMD documentation. Include installation and commissioning plan, operator training plan, and warranty certificates from the OEM at delivery.
Exact specs are not detailed; the contract covers supply, installation, testing and commissioning of 4–6 Mortuary Cabinets (V2). Ensure OEM warranty, service availability in India, and provide operator training. Emphasize 1-year warranty and post-sale support requirements in the bid.
Delivery planning starts from the last date of the original delivery order. The option clause allows a quantity variation up to 25% of contracted quantity during and after execution, with minimum extension of 30 days for additional time if needed.
A 1-year warranty from final acceptance or after commissioning is required. OEM warranty certificates must be submitted at delivery. Bidders must demonstrate a well-established installation, commissioning, training and maintenance service network within India with an assigned service center list.
Bidders must provide a dedicated toll-free service line and a formal escalation matrix with direct contact numbers for service support, ensuring prompt assistance during the warranty and post-warranty period.