Procurement Opportunity: Annual Maintenance Service - Photocopier Machine - Photocopier Machines ( Monochrome , Laser , Sep

The eligibility requirements include being a registered entity, possessing the necessary OEM Authorization Certificate, and demonstrating a minimum average annual turnover of 100 Lakhs over the last three financial years. Bidders must also meet experience criteria; however, exemptions are available for Micro, Small, and Medium Enterprises (MSEs), as well as startups seeking involvement in this tender.

Bidders must provide several certificates, including the OEM Authorization Certificate from Toshiba, financial turnover statements, and any other documentation requested in the Additional Terms and Conditions (ATC). These documents are essential for proving eligibility and compliance with the tender requirements.

To register for participation in this tender, bidders need to create an account on the Government e-Marketplace (GeM). Following registration, bidders are required to submit specified documentation and the Earnest Money Deposit (EMD) prior to the submission deadline.

Accepted document formats for submission typically include PDF for formal documents, along with scanned copies of necessary certificates. Bidders should ensure that all documents are legible and correctly formatted as per the requirements mentioned in the tender documents.

The technical specifications for maintenance services include proficiency in servicing monochrome and laser photocopier systems, familiarity with Toshiba machines, and compliance with industry quality standards. Bidders must provide assurance of capability through certifications or previous experience documented.

Quality standards are maintained through strict adherence to the specifications outlined in the tender documents. The successful bidder must ensure compliance with all industry norms and standards associated with photocopier servicing and maintenance.

Bidder compliance requirements may include valid business registration, adherence to industry quality standards, necessary insurance certifications, and submission of compliance documents as detailed in the tender's Additional Terms and Conditions (ATC).

The Earnest Money Deposit (EMD) required for this tender is 100,000. This amount must be submitted along with the bid and will be retained as security until the contract is awarded. This financial assurance serves to demonstrate the bid's seriousness.

Upon award of the contract, the successful bidder may be required to submit a performance security deposit. This amount usually serves as a guarantee for the fulfillment of tender obligations and is specified in the tender documents.

Payment terms for this tender will be outlined in the awarded contract. Typically, they might involve milestone payments based on service completion or periodic payments. Bidders should review tender documents for specific arrangements.

Price evaluation is conducted through a total value-wise method, where all submitted bids are analyzed based on overall pricing, cost-effectiveness, and the service level proposed. Various criteria, including quality and bidder experience, are also considered in the evaluation process.

Bidders are required to submit their bids online through the Government eMarketplace (GeM) platform. All documentation, including the bid proposal and necessary certificates, must be uploaded via the IT system without exception.

While specific dates should be referenced in the tender documents, typically timelines may involve submission deadlines, bid opening sessions, and contract award notifications. Bidders are encouraged to keep track of all relevant dates as outlined in the official announcements.

The evaluation and selection process involves several stages, including preliminary scrutiny of documents, technical evaluations based on qualification criteria, and financial evaluations. Bidders must meet all specified requirements to qualify for selection.

Upon completion of the evaluation process, results are generally communicated via email, as well as updated on the official tender website. Interested bidders should regularly check for updates following the submission deadline.

MSEs may enjoy exemptions in experience and turnover criteria, offering them a greater opportunity to participate in this tender. The aim is to promote inclusivity and encourage smaller businesses to engage in government procurement processes.

Yes, startups can also avail of exemptions from certain experience requirements when applying for this tender. Such provisions aim to support new businesses in breaking into competitive tendering environments, fostering innovation and entrepreneurship.

This tender supports the Make in India initiative by encouraging local businesses to participate, particularly via provisions for MSEs and startups, and enabling the growth of local content and procurement guidelines as stipulated in government policy.

Bidders are expected to adhere to local content procurement rules as outlined in government policies. This may involve sourcing materials locally or ensuring a percentage of the service provided is conducted within the local economy, promoting regional economic growth.