GEM

Indian Oil Corporation Limited Telecommunication Network O&M Tender South Delhi 2025 | Annual Rate Contract for Corporate Office Sadiq Nagar

Bid Publish Date

05-Dec-2025, 3:09 pm

Bid End Date

19-Dec-2025, 4:00 pm

EMD

₹10,000

Value

₹37,24,450

Location

SOUTH DELHI , DELHI

Progress

Issue05-Dec-2025, 3:09 pm
AwardPending
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Quantity

2

Bid Type

Two Packet Bid

Key Highlights

  • • Telecommunication network O&M for IOC Corporate Office Sadiq Nagar
  • • Two-year Annual Rate Contract with 50% quantity/duration flexibility
  • • EMD amount explicitly stated: ₹10,000
  • • Estimated contract value: ₹3,724,449.97
  • • Location specificity: South Delhi 110016
  • • No BOQ items available; flexible scope implied
  • • Must demonstrate corporate telecom O&M experience and SLAs
  • • Payment terms not specified in tender data; bidders to confirm IOC norms

Categories 3

OTHER SERVICE SERVICES WATER LEVEL RECORDER

Tender Overview

Organization: Indian Oil Corporation Limited, Location: South Delhi, Delhi. This tender seeks an Annual Rate Contract (two-year) for the operation and maintenance of the telecommunication network at the Corporate Office, Sadiq Nagar. Estimated value: ₹3,724,449.97 with EMD of ₹10,000. The contract type targets ongoing telecom network upkeep, service continuity, and responsive fault management. The scope is delivery-focused on O&M for corporate office infrastructure, with a flexible quantity/duration clause. The award will consider reliability, response times, and compliance with IOC’s internal telecom standards.

Technical Specifications & Requirements

  • Service category: Operation and Maintenance of Telecommunications Network
  • Contract duration: 2 years with option to extend (per buyer terms)
  • EMD: ₹10,000 (demanded with bid submission)
  • Estimated value: ₹3,724,449.97
  • Location: Corporate Office, Sadiq Nagar, South Delhi 110016
  • Standards/Compliance: Not specified in tender data; bidders should demonstrate competent telecom O&M capability, SLAs
  • Key requirements: Timely fault resolution, network monitoring, preventive maintenance, and documented service reports
  • Price bid considerations: Acceptable deviations up to 50% in quantity or duration at contract issue
  • BOQ: Not provided; bidders should prepare for flexible scope
  • Experience focus: Demonstrable telecom network O&M experience for corporate facilities

Terms, Conditions & Eligibility

  • EMD: ₹10,000 to be submitted with bid
  • Delivery/Execution: O&M for two-year term; quantity/duration can vary up to 50% by issue of contract
  • Bid terms: Bidders must accept revised quantity/duration if increased/decreased within 50%
  • Payment terms: Not specified; bidders should prepare for IOC payment standards
  • Documents: GST, PAN, technical qualifications, prior telecom O&M certifications
  • Warranty/Support: Not explicit; bidders should propose SLAs and support commitments
  • Eligibility: Demonstrable telecom O&M capability for corporate environments in Delhi region

Key Specifications

  • Telecom O&M for corporate office network

  • Estimated value ₹3,724,449.97

  • EMD ₹10,000

  • Location: Sadiq Nagar, South Delhi 110016

  • Contract duration: 2 years with 50% bid quantity/duration flexibility

  • No explicit BOQ; requires scalable O&M plan and SLAs

Terms & Conditions

  • Bid security ₹10,000 must accompany bid

  • Two-year O&M contract with 50% adjustment allowance

  • Delivery terms align with IOC payment standards and SLA expectations

Important Clauses

Payment Terms

No explicit payment timeline in tender; bidders should align with IOC standard practice and propose clear monthly or milestone-based payments within 30-45 days of acceptance.

Delivery Schedule

O&M services commence upon contract award; flexible scope with up to 50% variation in quantity or duration at contract issue.

Penalties/Liquidated Damages

No explicit LD details provided; bidders should propose SLAs with response/resolution times and clawback penalties for SLA breaches.

Bidder Eligibility

  • Minimum telecom O&M experience for corporate offices in Delhi region

  • Financial stability evidenced by recent financial statements

  • GST registration and PAN card compliance

  • Ability to meet SLA-driven performance metrics

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates in telecom O&M for corporate offices

4

Financial statements / solvency details

5

Bid security/EMD receipt showing ₹10,000

6

Technical bid documents and method statement for O&M

7

OEM authorizations or vendor certifications (if applicable)

Frequently Asked Questions

Key insights about DELHI tender market

How to bid for telecom O&M tender in Delhi with IOC?

Bidders should prepare the required documents (GST, PAN, financials, experience certificates) and submit an EMD of ₹10,000. Include a detailed O&M plan, SLAs, and a price bid aligned to a two-year contract with up to 50% quantity/duration flexibility.

What documents are required for IOC telecom O&M bid in Delhi?

Submit GST registration, PAN, recent financial statements, experience certificates in corporate telecom O&M, bid security receipt for ₹10,000, OEM authorizations if applicable, and a technical compliance statement detailing proposed SLAs and fault-resolution timelines.

What are the key technical requirements for IOC telecommunication O&M?

The tender covers operation and maintenance of the corporate office telecom network in Sadiq Nagar. Emphasize fault monitoring, preventive maintenance, incident management, and service reporting; no explicit IS standards listed, but emphasize reliability and response times in SLAs.

What is the EMD amount for the IOC Delhi telecom bid?

The EMD for this procurement is ₹10,000. It must accompany the bid submission as a security deposit, admissible through demand draft or online transfer as per IOC guidelines.

When is the contract duration and adjustment allowed for IOC O&M tender?

The contract is two years with a buyer-specified option to adjust quantity or duration up to 50% at contract issue. Post-issuance, adjustments remain capped at 50% to accommodate scope changes.

What are the expected payment terms for IOC Delhi telecom services contract?

Payment terms are not explicit in the tender data. Bidders should propose clear terms, ideally monthly billing with acceptance-based payments within 30-45 days of invoice, subject to service acceptance and SLA performance.

What credibility criteria should be shown for IOC telecom O&M in Delhi?

Demonstrate corporate telecom O&M experience in Delhi, provide prior performance in similar facilities, include SLAs and uptime records, and show GST/PAN compliance, along with OEM authorizations if required by IOC.

How to prepare the price bid for IOC telecommunication maintenance?

Prepare a detailed price bid reflecting two-year O&M charges, with separate line items for preventive maintenance, fault resolution, monitoring, and reporting. Include a contingency for 50% scope change and align with the estimated contract value of ₹3,724,449.97.

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