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Labour Department Delhi IT Projects Hiring Agency Tender North Delhi 2026 - Milestone Basis

Bid Publish Date

09-Feb-2026, 6:34 pm

Bid End Date

21-Feb-2026, 7:00 pm

EMD

₹2,50,000

Progress

Issue09-Feb-2026, 6:34 pm
Technical20-02-2026 19:32:40
Financial
Award11-Mar-2026, 2:44 am

Tender Overview

Labour Department Delhi seeks an agency for IT projects on milestone basis in North Delhi, Delhi 110009. The tender carries an EMD of ₹250,000. Specifications are not provided in the brief, but bidders must meet general IT services and project management capabilities. A 25% flex is allowed for quantity or duration changes at issue and post-issuance. An on-file service provider office within the consignee state is required, along with mandatory documentation and security/compliance attestations. This procurement emphasizes risk management, safety regulations for IT work environments, and robust escalation for service support. The lack of BOQ items signals a broad, outcome-driven engagement rather than a fixed-quantity supply. Unique aspects include mandatory Malicious Code Certification, Manufacturer Authorization where applicable, and a formal escalation matrix. The tender indicates a structured post-award support plan and compliance with organizational policies. Bidders should prepare to demonstrate organizational stability and prior IT project delivery experience in a government or quasi-government context. The absence of product specs suggests emphasis on project governance, SLAs, and capability demonstrations.

Technical Specifications & Requirements

  • EMD: ₹250,000 (requires payment as per tender terms)
  • Geographic scope: North Delhi, Delhi 110009; local service capability preferred
  • Mandatory certificates: Upload Malicious Code Certificate, OEM Manufacturer Authorization if using distributors, Escalation Matrix with direct service numbers
  • Office presence: Service provider office within the state of the consignee
  • Security/compliance: Provisions for workmen compensation, insurance, and public liability for IT project work
  • Delivery/uptime: Milestone-based delivery with potential 25% adjustment in quantity/duration, post-award
  • Support: Dedicated toll-free support, and clear escalation channels
  • Documentation: Upload required certificates and corporate financial standing attestation
  • ATC/terms: Upload bid-specific ATC and corrigendum compliance
  • Other: Non-disclosure and IPR compliance implied by Malicious Code clause

Terms, Conditions & Eligibility

  • EMD: ₹250,000 mandatory; payment as per bid terms
  • Quantity/Duration flexibility: Up to 25% increase/decrease allowed at contract issue and post-issue
  • Safety & compliance: Compliance with workmen compensation, insurance, and safety PPE for IT work environment
  • Office requirement: Service provider office within the same state as consignee
  • Financial health: Bidder must not be in liquidation or similar distress; upload undertaking
  • Certificates: Mandatory certificates with bid; lack results in rejection
  • Malicious code: Certificate required to certify no embedded malicious code; breach potential
  • OEM authorization: Where applicable, provide Manufacturer Authorization details
  • Support infrastructure: Escalation matrix and toll-free service contact required

Key Specifications

  • EMD amount: ₹250,000

  • Location: North Delhi, Delhi 110009

  • Milestone-based IT project engagement

  • Mandatory Malicious Code Certificate

  • OEM Manufacturer Authorization if using distributors

  • Escalation Matrix and toll-free support number

  • Office of service provider located in consignee state

Terms & Conditions

  • Quantity/duration can adjust up to 25% at contract award and post-award

  • Provide Malicious Code Certificate to certify software safety

  • Service provider must have an office in the consignee's state

  • Submit OEM authorization if submitting via distributors

  • EMD of ₹250,000 required with bid submission

Important Clauses

Payment Terms

EMD of ₹250,000; payment terms to be defined in contract and bid documents

Delivery Schedule

Milestone-based IT project delivery; quantity/duration adjustments allowed up to 25%

Penalties/Liquidated Damages

Penalty terms to be specified in contract if service levels are not met

Bidder Eligibility

  • No liquidation or bankruptcy status

  • Experience certificates for similar IT projects

  • Office presence within the consignee state

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Authority & Contact

Organization

N/a

Technical Results

S.No Seller Date Status
1
GLOBAL COMMUNICATION & NETWORKING   Under PMA
20-02-2026 19:32:40
2
S AND S TECHNOCARE PRIVATE LIMITED   Under PMA
21-02-2026 16:14:33
3
S.R.INDIA   Under PMA
21-02-2026 15:41:03
4
VK INDUSTRIES   Under PMA
21-02-2026 15:02:45

Financial Results

Rank Seller Price Item
L1
S.R.INDIA   Under PMA
Item Categories : Hiring of Agency for IT Projects- Milestone basis
L2
S AND S TECHNOCARE PRIVATE LIMITED   Under PMA
Item Categories : Hiring of Agency for IT Projects- Milestone basis
L3
GLOBAL COMMUNICATION & NETWORKING( MSE Social Category:General )    Under PMA
Item Categories : Hiring of Agency for IT Projects- Milestone basis

Contract / Result Documents 1

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Tender Data

Bid Details

Quantity

1

Bid Type

Two Packet Bid

Bid Validity

45 (Days)

Bid Type

Service

Evaluation

Total value wise evaluation

Tech Clarification Time

2 Days

Requirements

Min. Avg. Annual Turnover

300

Experience Required

2 Year (s)

Arbitration Clause

No

Mediation Clause

No

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Hiring of Agency for IT Projects- Milestone basis

Authority Records

LABOUR DEPARTMENT
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Documents 5

GeM-Bidding-8915152.pdf

Main Document

Scope Of Work Document

SCOPE_OF_WORK

Payment Terms & Condition

PAYMENT

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Required Documents

1

GST certificate

2

PAN card

3

Experience certificates for IT projects

4

Financial statements / balance sheet

5

EMD payment receipt or bank guarantee

6

Technical bid documents demonstrating capability

7

OEM authorizations (if applicable)

8

Malicious Code Certificate

9

Manufacturer Authorization/Dealership certificate

10

Escalation Matrix with contact numbers

Frequently Asked Questions

Key insights about DELHI tender market

How to bid for North Delhi IT projects tender with milestone basis?

Bidders must submit EMD of ₹250,000, provide OEM authorization if applicable, Malicious Code Certificate, escalation matrix, and proof of a local service office. Ensure compliance with safety and insurance requirements, and upload all mandatory documents as per terms.

What documents are required for the Labour Department Delhi IT bid 2026?

Submit GST, PAN, experience certificates, financial statements, EMD proof, technical bid, OEM authorization (if applicable), Malicious Code Certificate, and escalation matrix with toll-free service contact. Ensure office presence in the consignee state and relevant safety documents.

What are the eligibility criteria for IT projects hiring agency in Delhi?

Must not be in liquidation or bankruptcy, demonstrate prior IT project delivery experience, provide financial stability, and show service capability with a local Delhi presence. Upload undertaking confirming financial health and compliance with statutory requirements.

What is the EMD amount and payment terms for this tender?

EMD is ₹250,000. Payment terms will be defined in the contract; bidders may need to provide bank guarantees or online payment proof as part of bid submission.

What technical certifications are required for this IT services tender?

Mandatory Malicious Code Certificate is required; OEM authorization is needed for distributors; escalation matrix and toll-free service numbers must be provided for service support.

When is the delivery timeline for milestone-based IT projects in Delhi?

Delivery is milestone-based with potential adjustment of up to 25% in quantity or duration at contract issue and post-award. Exact milestones will be defined in the contract following bid evaluation.

What is the scope of office presence for the service provider in Delhi?

The bidder must maintain an office within the same state as the consignee, ensuring local support, service availability, and timely escalation for IT project services in North Delhi.

How to verify OEM authorization for IT procurement in Delhi government tenders?

Obtain the official Manufacturer Authorization certificate from the OEM, listing the bidder as authorized distributor/service provider, with contact details and valid validity period.

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