SMARTPHONE
Indian Air Force
GURGAON, HARYANA
Posted:
7 May 2026
Closed:
18 May 2026
GEM
GEM
Indian Army Smartphone Procurement Department Of Military Affairs Jharkhand 2026 - 3-Year OEM Warranty & IS Equivalent Standards
Bid Publish Date
27-Jun-2026, 7:05 pm
Bid End Date
14-Jul-2026, 1:00 pm
Location
RANCHI , JHARKHAND
Progress
Issue27-Jun-2026, 7:05 pm
AwardPending
Quantity
1
Bid Type
Two Packet Bid
Tender Overview
The Indian Army (Department Of Military Affairs) seeks the supply of SMARTPHONE devices under a Government procurement process. Delivery location is Khojatoli, Namkum, Ranchi, Jharkhand, with the scope limited to the supply of Goods. Key conditions include an option to increase/decrease quantity up to 25% at contracted rates, and a delivery period calculated from the original period with a minimum extension of 30 days. The contract requires OEM warranty for 3 years and post-delivery service from India. Pre/post delivery inspection options are defined, with the nominated agency determining acceptance. OEMs must have a registered Indian office for after-sales support.
Technical Specifications & Requirements
- Scope of supply: Only supply of Goods; no BOQ items listed.
- Warranty: 3 years from final acceptance or after installation/commissioning, with OEM warranty certificates required at delivery.
- OEM/Manufacturer: Imported products require an Indian registered office for after-sales service; submit certificate.
- After-sales: Establishment of service centers in India; installation, commissioning, training, and troubleshooting support must be available near consignee locations.
- Inspection: Pre-dispatch (seller premises) or post-receipt inspection by consignee site as applicable.
- Delivery: Execution at the specified Ranchi address; terms include option-driven quantity adjustments during contract.
Terms, Conditions & Eligibility
- Delivery terms: Option to adjust quantity by up to 25%; extended delivery period calculated as (Increased quantity ÷ Original quantity) × Original delivery period, with a minimum of 30 days.
- Inspection: Either pre-dispatch at seller premises or post-receipt by consignee site; acceptance via nominated agency.
- OEM certificates: Required at delivery; post-sales service group must be in India; service centers near consignee destinations to be uploaded with bid.
- Documentation: Bids may be rejected if essential certificates/documents are not uploaded as per ATC/Corrigendum.
- Address for delivery: Khojatoli, Namkum, Ranchi, Jharkhand; installation/commissioning (if included) at consignee location.
- EMD/financials: EMD and other financial documents required per tender terms (not specified in data).
Key Specifications
-
Product category: SMARTPHONE procurement for Indian Army
-
Delivery location: Khojatoli, Namkum, Ranchi, Jharkhand
-
Warranty: 3 years from final acceptance or post-installation testing
-
OEM/Authorized seller: Must have registered Indian office for after-sales support; certificate required
-
Inspection: Pre-dispatch at seller premises or post-receipt at consignee site as applicable
-
Service capability: Well-established Installation, Commissioning, Training, Troubleshooting and Maintenance network in India
-
Documentation: OEM warranty certificates to be submitted at delivery; upload service center details with bid
Terms & Conditions
-
Option clause allows ±25% quantity variation at contracted rates
-
Delivery period extends with minimum 30 days when quantity increases
-
Only supply of Goods; no installation scope unless stated
-
OEM warranty and after-sales service must be India-based
-
Inspection by nominated agency; acceptance at consignee site or seller premises
-
Delivery address specified as Khojatoli, Namkum, Ranchi, Jharkhand
Important Clauses
Payment Terms
Not explicitly specified in data; payment terms to be as per standard GOV tender conditions and ATC/Corrigendum.
Delivery Schedule
Delivery period commences from the last date of original delivery order; option-driven extension minimum 30 days; extended duration calculated as (Increased quantity ÷ Original quantity) × Original delivery period.
Penalties/Liquidated Damages
Not detailed in data; bidder should refer to ATC for LD terms if applicable.
Bidder Eligibility
-
Indian registered office for after-sales service (OEM or Authorized Seller) with proof
-
Experience in supplying telecom or smartphone devices to government or defense sector
-
Compliance with 3-year OEM warranty and post-sales service capabilities in India
Additional Tender Data
Commercial Details
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
SMARTPHONE
Authority Records
MINISTRY OF DEFENCEMILITARY AFFAIRS DEPARTMENTINDIAN ARMY
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Documents 3
GeM-Bidding-9445208.pdf
Main Document
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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GEM
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Required Documents
1
Experience Criteria
2
Past Performance
3
Bidder Turnover
4
OEM Annual Turnover *In case any bidder is seeking exemption from Experience / Turnover Criteria
5
the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Frequently Asked Questions
How to bid in smartphone tender in Ranchi for Indian Army 2026?
Bidders must submit OEM authorization, GST, PAN, financials, EMD, and technical bid documents per ATC. Ensure Indian office for after-sales service, provide 3-year OEM warranty certificates, and upload service center details. Follow delivery terms to Khojatoli, Namkum, Ranchi and comply with option clause up to 25% quantity variation.
What documents are required for the Army smartphone procurement tender?
Required documents include GST certificate, PAN, experience certificates for similar supply, financial statements, EMD proof, technical bid documents, OEM authorization, and certificates confirming Indian after-sales service capability. Upload OEM warranty certificates at delivery and service center locations near consignee destinations.
What are the key technical requirements for the smartphone bid in Jharkhand?
Key requirements: supply of goods only; 3-year OEM warranty; Indian registered office for after-sales service if imported; post-receipt or pre-dispatch inspection as applicable; service centers in India; installation/training support near consignee locations; delivery address in Ranchi, Jharkhand.
What is the warranty period for the smartphones in this tender?
The warranty period is 3 years from the date of final acceptance or after installation/commissioning, whichever is applicable. OEM warranties must be provided at delivery, and the seller must maintain service support and rectify breakdowns during the guarantee period.
How does the option clause affect delivery quantity in this army tender?
The purchaser may adjust quantity by up to 25% at contracted rates. If extended, the additional time is calculated as (Increased quantity ÷ Original quantity) × Original delivery period, with a minimum extension of 30 days; original period applies if less than 30 days.
Where will delivery and acceptance of smartphones occur for this procurement?
Delivery and acceptance occur at Khojatoli, Namkum, Ranchi, Jharkhand. Acceptance may be conducted by a nominated inspection agency either at seller premises (pre-dispatch) or at the consignee site (post-receipt).
What after-sales service requirements are specified for imported smartphone products?
Imported products must have an Indian registered office for after-sales service; submit certificate. The seller must establish service centers in India, provide installation/commissioning/training and troubleshooting, and supply OEM warranty certificates at delivery plus details of near-consignee service centers.
What inspection regimes are described for this smartphone tender?
Inspection can be pre-dispatch at seller premises or post-receipt at consignee site, conducted by a nominated inspection agency. Acceptance depends on compliance with tender terms, ATC, and any corrigendum. Ensure readiness to accommodate either inspection pathway as required.
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Documents 3
GeM-Bidding-9445208.pdf
Main Document
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS