Bharatiya Nabhikiya Vidyut Nigam Limited Cube Software Supply Tender Tamil Nadu 2026 - Win-11 Billing/IVR/Voicemail Standards
Bid Publish Date
17-Oct-2026, 4:34 pm
Bid End Date
27-Oct-2026, 5:00 pm
Location
Progress
Key Highlights
- • OEM authorization requirement with valid certificate
- • 1-year warranty from final acceptance
- • Workmen compensation + Public liability insurance prior to execution
- • 30-day total contract period with potential 25% quantity adjustment at contracted rates
- • GeM GTC compliance and IP-based bid restrictions
- • Mandatory submission of ATC documents to qualify
Tender Overview
Organization: Bharatiya Nabhikiya Vidyut Nigam Limited (Department of Atomic Energy) in KANCHIPURAM, TAMIL NADU 600016 seeks supply, safe delivery, installation and 1-year warranty for three Cube software components on Win-11 OS: Cube Call Billing Software, Cube 04 Port IVR Software, and Cube 04 Port Voice Mail Software. Quantities: 2 Nos, 1 Nos, and 2 Nos respectively, with a Total Contract period of 30 days. The scope specifies OEM/authorised dealer participation only, requiring a valid manufacturer authorization. The bid may include a 25% quantity increase during contract execution at contracted rates. Acknowledgement of GeM terms and the need for installation-related insurance policies is required. Delivery must align with the original delivery schedule and extendable timelines per option clause. Warranty is 1 year from final acceptance. IP address controls are in place to prevent duplicate submissions from the same origin.
Technical Specifications & Requirements
- Product/services: Cube Call Billing Software for Win-11 OS; Cube 04 Port IVR Software for Win-11 OS; Cube 04 Port Voice Mail Software for Win-11 OS.
- Quantities: 2 Nos; 1 Nos; 2 Nos.
- Warranty: 1 year from final acceptance.
- Delivery: Total contract period: 30 days; actual delivery starts from order/date as per option clause.
- Eligibility: OEM/authorised dealer with valid authorization certificate.
- Insurances: Workmen compensation policy; Public liability with 3rd party insurance.
- Compliance: All terms as per GeM GTC and ATC; prevent multiple bids from same IP.
- Other conditions: Liquidated Damages; ensure submission of required ATC documents before execution.
Terms & Eligibility
- OEM authorization: Required if bidding as an authorised dealer; submit certificate with bid.
- Warranty: 1 year from final acceptance; installation included.
- Insurance: Workmen compensation and Public Liability with 3rd party policy prior to execution.
- Delivery window: 30 days contract period; option for extended time with clause-based calculation.
- IP restriction: Bids from same IP may be disqualified.
- Documentation: Submit all mandatory ATC documents; non-submission leads to non-evaluation.
- Damages: Liquidated damages as per GeM terms.
Key Specifications
-
Cube Call Billing Software for Win-11 OS
-
Cube 04 Port IVR Software for Win-11 OS
-
Cube 04 Port Voice Mail Software for Win-11 OS
-
Total quantities: 2, 1, 2 Nos respectively
-
Warranty: 1 year from final acceptance
-
Delivery: 30 days contract period
-
OEM/authorised dealer participation with authorization certificate
-
Workmen compensation and Public liability (3rd party) insurance
Terms & Conditions
-
Option clause allows up to 25% quantity variation during contract
-
Delivery period commences from last date of original delivery order
-
Bid validity and IP address restrictions to prevent duplicate bids
-
Warranty, insurance, and GeM terms must be strictly followed
-
Submission of OEM authorization is mandatory for evaluation
Important Clauses
Payment Terms
Not explicitly stated; payment to be governed by GeM/GTC terms and contract specifics.
Delivery Schedule
Total contract period is 30 days; extended delivery time may be calculated via the option clause.
Penalties/Liquidated Damages
Liquidated damages apply as per GeM terms and conditions.
Bidder Eligibility
-
OEM/authorised dealer with valid authorization certificate
-
Experience in supplying software for Windows 11 environments
-
Capability to install and provide 1-year warranty with service support
Tender Data
Bid Details
Quantity
5
Category
Supply safe delivery installation and warranty of Cube call billing software for Win-11 OS
Bid Type
Two Packet Bid
Bid Validity
90 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Inspection Required
No
Tech Clarification Time
3 Days
Preference & Exemptions
EMD Required
No
MII Purchase Preference
No
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
Arbitration Clause
Yes (Arbitration clause document) as per DoE OM No.F.1/2/2024-PPD dated 03.06.2024 Arbitration should not be routinely included in contracts
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
No
Item Category
Supply safe delivery installation and warranty of Cube call billing software for Win-11 OS , Supply safe delivery installation and warranty of Cube 04 Port IVR Software for Win-11 OS , Supply safe delivery installation and warranty of Cube 04 Port Voice Mail Software for Win-11 OS
Payment Timelines
Payments shall be made to the Seller within 10 days of issue of consignee receipt-cum-acceptance certificate (CRAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Details
Max Delivery Days
30
Delivery Locations
1
Delivery Cities
Chengalpattu
Delivery Pincodes
603102
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Viswanathan K | 603102,BHAVINI PFBR PLANT SITE KALPAKKAM | Chengalpattu | Tamil Nadu | 603102 | 2 | 30 | - |
Authority Records
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Documents 7
GeM-Bidding-10052946.pdf
Main Document
Other Documents
OTHER
Buyer uploaded ATC document
ATC
Buyer uploaded ATC document
ATC
Buyer uploaded ATC document
ATC
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
5
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Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar software supply
Financial statements (last 2 years)
EMD/Security deposit details (if applicable via GeM)
Technical bid documents and product specifications
OEM authorization certificate (for authorised dealer)
Workmen compensation insurance policy
Public liability insurance policy
Frequently Asked Questions
Key insights about TAMIL NADU tender market
How to bid for Bhavni Cube software tender in Tamil Nadu?
Bidders must be OEM or authorised dealers with valid authorization certificates, submit ATC-compliant documents, provide Workmen’s compensation and Public Liability insurance, and ensure installation on Windows 11. The contract allows up to 25% quantity variation and requires 30-day delivery with 1-year warranty from final acceptance.
What documents are required for Bhavini software tender 2026?
Required documents include GST registration, PAN card, two years of financial statements, experience certificates for similar software supply, OEM authorization certificate, technical bid and product specs, and insurance policies (Workmen’s comp and Public Liability). Ensure submission before execution to avoid disqualification.
What are the delivery terms for Cube software tender in Tamil Nadu?
The total contract period is 30 days, with delivery starting from the date of order and possible extension under the option clause. The extension is calculated as (increased quantity ÷ original quantity) × original delivery period, minimum 30 days.
What warranty is required for Cube software under this bid?
A warranty of 1 year from final acceptance is required for all three Cube software components, covering installation and ongoing functionality under the contract terms.
What insurance policies are mandatory for execution?
Two policies are mandatory: Workmen compensation insurance and Public liability with 3rd party insurance. These must be in place prior to work commencement as per ATC requirements.
What are the OEM authorization requirements for this tender?
Bids from authorised dealers must include an OEM authorization certificate. Without this certificate, offers will not be considered for evaluation, ensuring only OEM-backed submissions participate.
Are there penalties for late delivery in this tender?
Yes. Liquidated damages apply as per GeM terms and conditions. Timely delivery is essential, with possible extension only under the option clause, calculated based on the original contract quantities and timelines.
What is the scope of supply for this Bhavini tender?
The scope is strictly supply and safe delivery installation with 1-year warranty for three Cube software components on Win-11 OS, with quantities 2, 1, and 2 respectively, under OEM-compliant terms and GeM GTC.