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GEM

Rural Development And Panchayat Raj Department Tamil Nadu Multifunction Machine MFM, Desktop Computers & UPS Tender Dharmapuri Tamil Nadu 2025

Bid Publish Date

04-Nov-2025, 8:33 pm

Bid End Date

18-Nov-2025, 9:00 pm

Location

DHARMAPURI , TAMIL NADU

Latest Corrigendum Available

Progress

Issue04-Nov-2025, 8:33 pm
Technical18-11-2025 11:49:18
Financial
Award24-Dec-2025, 12:41 am
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Quantity

77

Category

Entry and Mid Level Desktop Computer

Bid Type

Two Packet Bid

Key Highlights

  • • Mandatory 25% quantity option clause enabling up to 25% increase during contract
  • • OEM turnover criterion: minimum average annual turnover over last 3 years as per bid document
  • • Bidder turnover criterion: minimum average annual turnover over last 3 years
  • • Dedicated toll-free service support number required for after-sales service
  • • Escalation matrix with telephone numbers for service support
  • • Delivery period adjustments based on option clause with 30-day minimum extension
  • • No BOQ items available; emphasis on compliance, capability, and service readiness
  • • GST, PAN, audited financials or CA certificate to support turnover submissions

Categories 4

UPS ATM MACHINE MICRO CONTROLLER

Tender Overview

The Rural Development And Panchayat Raj Department Tamil Nadu, Dharmapuri (635111), seeks procurement of a Multifunction Machine MFM (V2), Entry and Mid Level Desktop Computers (PAC Only) (Q2), and Line Interactive UPS with AVR (V2). The contract scope applies to government procurement with OEM and bidder turnover criteria, plus service support requirements. The Buyer reserves an option to modify quantities by up to 25%, at contracted rates, during and after the initial delivery period, with a minimum extension rule to ensure timely fulfillment. This tender targets OEMs with robust financials and responsive after-sales support, aligning with government procurement practices in Tamil Nadu.

Technical Specifications & Requirements

  • Product categories: MFM (V2), Desktop Computers (PAC), Line Interactive UPS with AVR (V2).
  • Key commercial terms: 25% quantity option clause; delivery extension logic based on quantities and days; minimum 30 days extension under option, if original period < 30 days, then extension equals original period.
  • Financial criteria: OEM turnover and bidder turnover to meet minimum average annual turnover over the last 3 years as per bid document; documentation to be uploaded (audited balance sheets or CA/Cost Accountant certificate).
  • Serviceability: dedicated toll-free service support required; escalation matrix to be provided by bidder/OEM.
  • Compliance: bidders must meet specified service continuity and organizational credential requirements.
  • No BOQ items available; focus on compliance and capability rather than unit pricing details.

Terms, Conditions & Eligibility

  • EMD/price security: not explicitly quantified in data; bidders must comply with general tender protections and provide security as per terms.
  • Turnover: minimum average annual turnover for both OEM and bidder over the last three years; supporting financial documents required.
  • Delivery: delivery period is linked to delivery orders with options to extend per clause; original periods and last date of order dictate extension calculation.
  • Service: dedicated toll-free support and escalation matrix mandatory.
  • Documentation: GST, PAN, turnover certificates, auditor statements or CA certificates, and OEM authorizations may be required for bid submission.
  • Board-approved terms: option clause permits quantity adjustments and extended delivery timelines at contracted rates.

Key Specifications

  • Product/service names: Multifunction Machine MFM (V2), Entry/Mid Level Desktop Computers (PAC Only), Line Interactive UPS with AVR (V2)

  • Turnover criteria: minimum average annual turnover over last 3 years for both OEM and bidder

  • Service requirements: dedicated toll-free support and escalation matrix

  • Delivery terms: option clause up to 25% quantity with calculated extension rules

  • Documentation: financials and corporate certificates to be uploaded with bid submission

Terms & Conditions

  • Option Clause allows up to 25% quantity change at contract time and during currency

  • OEM and Bidder turnover criteria must be demonstrated with audited documents or CA certificates

  • Dedicated service support and escalation matrix are mandatory for bid eligibility

Important Clauses

Payment Terms

Not explicitly specified in data; bidders should anticipate standard government terms per DIE, with security deposits or advances as applicable

Delivery Schedule

Delivery periods linked to original orders; extension calculated as (Increased quantity ÷ Original quantity) × Original delivery period, minimum 30 days

Penalties/Liquidated Damages

Not specified in data; typical government tenders apply LD for late delivery or non-conformance as per bid terms

Bidder Eligibility

  • Minimum average annual turnover over last 3 years for OEM and bidder as per bid document

  • Evidence via audited balance sheets or CA/Cost Accountant certificate

  • Dedicated toll-free service support contact and escalation matrix

  • Compliance with option clause delivery extensions

Documents 3

GeM-Bidding-8549760.pdf

Main Document

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Past Similar Tenders (Historical Results)

5 found

Multifunction Machine MFM (V2),Entry and Mid Level Desktop Computer,Line Interactive UPS with AVR (

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Closed: 9 May 2025
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Closed: 6 November 2025
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Pondicherry Directorate Of Industry And Commerce

PONDICHERRY, PUDUCHERRY

Posted: 1 February 2025
Closed: 19 February 2025
GEM

Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Audited financial statements for last 3 years or CA/Cost Accountant certificate indicating turnover

4

OEM authorization certificates (if applicable)

5

Details of dedicated/toll-free service support number

6

Escalation matrix for service support

7

Any standard compliance certificates or ISO/other relevant certifications (if specified)

Corrigendum Updates

1 Update
#1

Update

14-Nov-2025

Extended Deadline

18-Nov-2025, 9:00 pm

Opening Date

18-Nov-2025, 9:30 pm

Technical Results

S.No Seller Item Date Status
1ACE BRAIN SYSTEMS AND SOFTWARE PRIVATE LIMITED   Under PMAMake : hp Model : HP LJ MFP M233DW Printer with 3yrs warranty18-11-2025 11:49:18Qualified
2CYBERKING TECHNOLOGIES PRIVATE LIMITED   Under PMAMake : hp Model : HP LJ MFP M233DW Printer with 1 year warranty18-11-2025 16:40:20Qualified
3DART COMPUTERS   Under PMAMake : brother Model : DCP-L2640DW14-11-2025 11:30:41Qualified

Financial Results

Rank Seller Price Item
L1DART COMPUTERS   Under PMA₹31,96,810Item Categories : Multifunction Machine MFM (V2),Entry and Mid Level Desktop Computer,Line Interactive UPS with AVR (
L2CYBERKING TECHNOLOGIES PRIVATE LIMITED   Under PMA₹32,03,224Item Categories : Multifunction Machine MFM (V2),Entry and Mid Level Desktop Computer,Line Interactive UPS with AVR (
L3ACE BRAIN SYSTEMS AND SOFTWARE PRIVATE LIMITED   Under PMA₹32,54,751Item Categories : Multifunction Machine MFM (V2),Entry and Mid Level Desktop Computer,Line Interactive UPS with AVR (

Contract / Result Documents 1

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Frequently Asked Questions

Key insights about TAMIL NADU tender market

How to bid for MFM and UPS tender in Dharmapuri Tamil Nadu 2025?

Bidders must meet OEM turnover and bidder turnover criteria for last 3 years, provide audited financials or CA certificates, submit GST and PAN, OEM authorizations, and demonstrate dedicated toll-free service support with an escalation matrix. The 25% option clause may affect delivery planning; prepare delivery schedules accordingly.

What documents are required for Tamil Nadu Rural Development procurement?

Submit GST certificate, PAN card, 3-year turnover documentation (audited statements or CA certificate), OEM authorization (if applicable), service support details (toll-free number and escalation matrix), and any certifications. Ensure all documents align with the tender's terms and conditions.

What are the delivery extension rules for quantity changes?

Delivery extension is calculated as (Increased quantity ÷ Original quantity) × Original delivery period, with a minimum extension of 30 days. If original period is shorter, extension equals the original period. The purchaser may extend within contracted rates during the currency.

Which standards or certifications are required for service support?

Bidders must provide a dedicated toll-free service channel and an escalation matrix. While specific standards aren’t listed, compliance with general government procurement service expectations and OEM service capabilities are implied; ensure you can support Tamil Nadu government users promptly.

What is the scope of products in this Tamil Nadu tender?

The scope covers Multifunction Machine MFM (V2), Entry/Mid Level Desktop Computers (PAC Only), and Line Interactive UPS with AVR (V2). Ensure your offer aligns with these three product categories and provides OEM-backed warranties and support.

How to demonstrate OEM turnover for this Tamil Nadu bid?

Provide audited balance sheets for the last 3 financial years or a CA/Cost Accountant certificate indicating turnover. If the OEM was established less than 3 years ago, use completed financial years post-incorporation for turnover calculation.

What is required for bid submission regarding service support?

Submit a dedicated toll-free service number and an escalation matrix with contact details. This demonstrates the bidder’s ability to provide timely after-sales support to government clients in Tamil Nadu.