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Dpiit Admin DPIIT Tender AI/ML as a Service (Development, O&M) Rajasthan 2026 - IS/AAA/TRTL Standards

Bid Publish Date

11-Sep-2026, 11:31 am

Bid End Date

21-Oct-2026, 5:00 pm

EMD

₹37,50,000

Value

₹12,50,00,000

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Progress

Issue11-Sep-2026, 11:31 am
Corrigendum07-Oct-2026
AwardPending

Key Highlights

  • • AI/ML as a Service with development, O&M, and integration scope
  • • EMD ₹3,750,000 and estimated contract value ₹125,000,000
  • • 25% quantity/duration flex clause at issuance and post-issuance
  • • Inclusion of chatbots, ML-based data management, and computer vision

Tender Overview

Dpiit Admin of the Department For Promotion Of Industry & Internal Trade invites bids for an AI/ML as a Service solution, covering Development, O&M, and integration with pre-developed service provider modules. The procurement scope includes chatbots/conversational agents, machine learning-supported data management, and computer vision capabilities. Estimated contract value is ₹125,000,000, with an EMD of ₹3,750,000. The tender notes a flexible quantity/duration clause up to 25% and allows scope expansion within that limit. Location details are not specified in the data, but the opportunity targets government AI/ML service delivery. This tender emphasizes enterprise-scale, multi-functional AI services to streamline public-sector workflows and user interactions. Key differentiators include the combination of development, maintenance, and integration with existing modules under a single procurement. Bidders should prepare for a comprehensive service contract with technically diverse AI components and ongoing support obligations.

Technical Specifications & Requirements

  • Product/Service category: AI/ML as a Service including development, O&M, and integration with pre-developed provider modules.
  • Service areas: Chatbots/Conversational Agents, ML-powered Data Management, Computer Vision capabilities.
  • Estimated value: ₹125,000,000; EMD: ₹3,750,000.
  • Standards/Compliance: Not specified in the data; bidders should align with government procurement norms and any ATC/SLA referenced in attached files.
  • Delivery/Scope: Broad service delivery over software development, ongoing maintenance, and system integration for AI-based workflows.
  • Brand/OEM/Thereto: No explicit brand requirements given; rely on generic government procurement compliance and performance guarantees.

Terms, Conditions & Eligibility

  • EMD amount: ₹3,750,000 (likely via specified payment mode as per tender terms).
  • Scope flexibility: Option Clause allows up to 25% increase/decrease in quantity or contract duration at issuance and post-issuance within limits.
  • Service contract nature: Lumpsum-based contract with possible scope expansion up to 25% with provider consent.
  • Product/Service deliverables: Includes development, operation & maintenance, and integration with pre-developed modules; detailed SOW/SLA attached in buyer documents.
  • Documentation: Standard government bid submissions with technical/commercial bids as per ATC and SOW attachments.
  • Geography/Location: Location field not specified; bidders should verify assignment scope and deployment requirements in the attached terms.
  • Penalties/SLAs: SLA and ATC documents are provided as attachments for compliance and penalties; refer to the attached file for specifics.
  • Warrants/Support: Not explicitly specified; bidders should review SLAs for warranty and AMC expectations in the SOW.

Key Specifications

  • AI/ML as a Service covering development, O&M, and integration

  • Responsive components: chatbots/conversational agents, ML data management, computer vision

  • Estimated contract value ₹125,000,000; EMD ₹3,750,000

  • 25% scope/duration flex clause; increases/decreases allowed at contract issue and before finalization

Terms & Conditions

  • EMD amount and payment method required for bid submission

  • 25% flexibility in quantity/duration at issuance and post-issuance

  • SOW, SLA, and ATC documents govern performance and penalties

Important Clauses

Payment Terms

EMD amount ₹3,750,000; terms to be defined in ATC/SLA attachments

Delivery Schedule

Delivery timelines to be specified in SOW; integrated service deployment under government procurement norms

Penalties/Liquidated Damages

Penalties governed by SLA/ATC attachments; exact LD rates not disclosed in data

Bidder Eligibility

  • Experience in AI/ML service deployments with development and O&M

  • Financial capacity to support a ₹125M contract

  • Compliance with government procurement requirements and appropriate certifications

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Tender Data

Bid Details

Quantity

1

Bid Type

Two Packet Bid

Bid Validity

120 (Days)

Bid Type

Service

Evaluation

Total value wise evaluation

Tech Clarification Time

2 Days

Preference & Exemptions

EMD Required

Yes

MII Compliance

Yes

MSE Exemption/Relaxation

No

Startup Exemption/Relaxation

No

Bid Splitting Applied

No

Requirements

Min. Avg. Annual Turnover

2500

Experience Required

5 Year (s)

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Artificial intelligence, Machine Learning, and Deep Learning as a Service - Development, O&M, Integration with pre- developed service provider’s module; Chatbots/Conversational Agents, Machine Learning supported Data Management, Computer Vision and Au..

Advisory Bank

State Bank of India

ePBG Percentage

5%

ePBG Duration (Months)

11

Delivery Details

Delivery Locations

1

Delivery Cities

New Delhi

Delivery Pincodes

110011

Delivery Locations

ConsigneeAddressCityStatePincodeQuantityDelivery DaysAdditional Requirement
Subhash Chand110011,Room no. 102 Vanijya Bhawan New DelhiNew DelhiDelhi110011Project / Lumpsum Based-Number of Resources : 3

Authority Records

MINISTRY OF COMMERCE AND INDUSTRYDEPARTMENT FOR PROMOTION OF INDUSTRY & INTERNAL TRADE

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Documents 15

GeM-Bidding-9879428.pdf

Main Document

Other Documents

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GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Authority & Contact

Organization

Dpiit Admin

Office Name

Room No 125 Vanijya Bhawan New Delhi 110011

Grievance Contact

[email protected]

Corrigendum Updates

6 Updates
#1

Update

07-Oct-2026

Extended Deadline

21-Oct-2026, 11:30 am

Opening Date

22-Oct-2026, 11:30 am

#2

Update

07-Oct-2026
#3

Update

07-Oct-2026

Extended Deadline

15-Oct-2026, 11:30 am

Opening Date

16-Oct-2026, 11:30 am

#4

Update

30-Sep-2026
#5

Update

30-Sep-2026

Extended Deadline

07-Oct-2026, 11:30 am

Opening Date

08-Oct-2026, 11:30 am

#6

Update

16-Sep-2026
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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar AI/ML service deployments

4

Financial statements (audited where available)

5

EMD payment receipt/documentation

6

Technical bid submission documents conforming to ATC/SOW

7

OEM authorizations or clearances if using third-party components

8

Any specific compliance certificates requested in the SOW/ATC

Frequently Asked Questions

Key insights about DELHI tender market

How to bid for AI/ML service tender in DPIIT 2026?

Bidders must submit GST and PAN, experience certificates for similar AI deployments, financial statements, and EMD ₹3,750,000. Include technical bid aligned with SOW and SLA attachments; ensure OEM authorizations if using third-party components. Review ATC for deployment milestones and payment terms.

What documents are required for AI service tender submission DPIIT?

Required documents include GST certificate, PAN, experience certificates, audited financials, EMD documentation, technical bid, and OEM authorizations. Ensure SOW-specific attachments, SLA, and ATC compliance are included; follow submission format and any notarization or digital signing requirements.

What are the technical scope elements in the DPIIT AI tender?

Scope includes AI/ML development, O&M, and integration with pre-developed modules; targeted components cover chatbots/conversational agents, ML-supported data management, and computer vision. No brand constraints specified; bidders must demonstrate integration capability and performance benchmarks in the SOW.

When is the 25% option clause applicable in the AI service tender?

The option clause allows the buyer to modify contract quantity or duration by up to 25% at the time of issue and post-issuance, subject to bidder acceptance. This applies to lumpsum-based service contracts seeking scope expansion with mutual consent.

What are the EMD details for the AI service procurement DPIIT?

EMD is set at ₹3,750,000. Submission must align with specified payment method in tender ATC; ensure proof of EMD submission accompanies the bid and is valid through bid evaluation milestones.

What standards or compliance are required for the AI service tender?

Exact standards are not specified in the data; bidders should align with government procurement norms and attach SLA/ATC documents. Ensure compliance with any IS/AAA or organization-specific standards referenced in the SOW and supplier qualification criteria.

What procurement value should bidders plan for in DPIIT AI contract?

The estimated contract value is ₹125,000,000. Plan for large-scale deployment, multi-component AI services, and long-term O&M; ensure financial capacity and resource planning to meet ongoing SLAs and potential 25% scope adjustments.

Where can bidders find SOW and SLA requirements for DPIIT tender?

SOW and SLA details are provided as attached files (Buyer Added Bid Specific SOW and SLA). Review the file attachments for detailed deliverables, performance metrics, acceptance criteria, and penalty clauses to shape technical and commercial bids.

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