Progress
Dpiit Admin of the Department For Promotion Of Industry & Internal Trade invites bids for an AI/ML as a Service solution, covering Development, O&M, and integration with pre-developed service provider modules. The procurement scope includes chatbots/conversational agents, machine learning-supported data management, and computer vision capabilities. Estimated contract value is ₹125,000,000, with an EMD of ₹3,750,000. The tender notes a flexible quantity/duration clause up to 25% and allows scope expansion within that limit. Location details are not specified in the data, but the opportunity targets government AI/ML service delivery. This tender emphasizes enterprise-scale, multi-functional AI services to streamline public-sector workflows and user interactions. Key differentiators include the combination of development, maintenance, and integration with existing modules under a single procurement. Bidders should prepare for a comprehensive service contract with technically diverse AI components and ongoing support obligations.
AI/ML as a Service covering development, O&M, and integration
Responsive components: chatbots/conversational agents, ML data management, computer vision
Estimated contract value ₹125,000,000; EMD ₹3,750,000
25% scope/duration flex clause; increases/decreases allowed at contract issue and before finalization
EMD amount and payment method required for bid submission
25% flexibility in quantity/duration at issuance and post-issuance
SOW, SLA, and ATC documents govern performance and penalties
EMD amount ₹3,750,000; terms to be defined in ATC/SLA attachments
Delivery timelines to be specified in SOW; integrated service deployment under government procurement norms
Penalties governed by SLA/ATC attachments; exact LD rates not disclosed in data
Experience in AI/ML service deployments with development and O&M
Financial capacity to support a ₹125M contract
Compliance with government procurement requirements and appropriate certifications
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
120 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
EMD Required
Yes
MII Compliance
Yes
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Min. Avg. Annual Turnover
2500
Experience Required
5 Year (s)
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Artificial intelligence, Machine Learning, and Deep Learning as a Service - Development, O&M, Integration with pre- developed service provider’s module; Chatbots/Conversational Agents, Machine Learning supported Data Management, Computer Vision and Au..
Advisory Bank
State Bank of India
ePBG Percentage
5%
ePBG Duration (Months)
11
Delivery Locations
1
Delivery Cities
New Delhi
Delivery Pincodes
110011
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Subhash Chand | 110011,Room no. 102 Vanijya Bhawan New Delhi | New Delhi | Delhi | 110011 | Project / Lumpsum Based | - | Number of Resources : 3 |
End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.
Free consultation · 24h response
Main Document
OTHER
OTHER
OTHER
OTHER
OTHER
OTHER
OTHER
OTHER
OTHER
OTHER
OTHER
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
Extended Deadline
21-Oct-2026, 11:30 am
Opening Date
22-Oct-2026, 11:30 am
Extended Deadline
15-Oct-2026, 11:30 am
Opening Date
16-Oct-2026, 11:30 am
Extended Deadline
07-Oct-2026, 11:30 am
Opening Date
08-Oct-2026, 11:30 am
Discover companies most likely to bid on this tender
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar AI/ML service deployments
Financial statements (audited where available)
EMD payment receipt/documentation
Technical bid submission documents conforming to ATC/SOW
OEM authorizations or clearances if using third-party components
Any specific compliance certificates requested in the SOW/ATC
Key insights about DELHI tender market
Bidders must submit GST and PAN, experience certificates for similar AI deployments, financial statements, and EMD ₹3,750,000. Include technical bid aligned with SOW and SLA attachments; ensure OEM authorizations if using third-party components. Review ATC for deployment milestones and payment terms.
Required documents include GST certificate, PAN, experience certificates, audited financials, EMD documentation, technical bid, and OEM authorizations. Ensure SOW-specific attachments, SLA, and ATC compliance are included; follow submission format and any notarization or digital signing requirements.
Scope includes AI/ML development, O&M, and integration with pre-developed modules; targeted components cover chatbots/conversational agents, ML-supported data management, and computer vision. No brand constraints specified; bidders must demonstrate integration capability and performance benchmarks in the SOW.
The option clause allows the buyer to modify contract quantity or duration by up to 25% at the time of issue and post-issuance, subject to bidder acceptance. This applies to lumpsum-based service contracts seeking scope expansion with mutual consent.
EMD is set at ₹3,750,000. Submission must align with specified payment method in tender ATC; ensure proof of EMD submission accompanies the bid and is valid through bid evaluation milestones.
Exact standards are not specified in the data; bidders should align with government procurement norms and attach SLA/ATC documents. Ensure compliance with any IS/AAA or organization-specific standards referenced in the SOW and supplier qualification criteria.
The estimated contract value is ₹125,000,000. Plan for large-scale deployment, multi-component AI services, and long-term O&M; ensure financial capacity and resource planning to meet ongoing SLAs and potential 25% scope adjustments.
SOW and SLA details are provided as attached files (Buyer Added Bid Specific SOW and SLA). Review the file attachments for detailed deliverables, performance metrics, acceptance criteria, and penalty clauses to shape technical and commercial bids.