Vigilance Tribunal Kozhikode Desktop Computers Procurement Kerala 2025 ISO9001 MS Office Inbuilt

Tender Overview

The Vigilance Tribunal Kozhikode in Kerala seeks supply of Entry and Mid Level Desktop Computers as a goods-only procurement. The scope covers the supply of desktops with inbuilt MS Office licenses and verified Microsoft keys. The bidder must ensure OEM/importer with India-based registered office for after-sales support, and a functional service center in Kerala. A 30‑day window to establish a new center is provided, with payment contingent on documentary proof. An ISO 9001 certified bidder or OEM is required. The procurement reserves State-level MSE benefits for eligible bidders online validated through Udyam, with online verification by the Buyer. Unique conditions include the inbuilt software, toll-free service, and escalation contacts.

Technical Specifications & Requirements

• Product category: Desktop Computers (Entry & Mid Level) for government procurement
• Inbuilt software: MS Office with licensed keys embedded in each unit
• Certifications: ISO 9001 certification (bidder or OEM)
• OEM/importer condition: registered Indian office for after-sales service
• Service network: Functional Service Centre in Kerala; establish within 30 days if not present; evidence required for payment
• Support: Escalation matrix with telephone support; dedicated toll-free number for service
• Procurement context: Goods-only supply; no BOQ items present; MSE reservation rules apply for eligible state manufacturers

Terms, Conditions & Eligibility

• EMD: Not disclosed in tender data
• Eligibility: Bidder or OEM must be ISO 9001 certified; if MSE reserve applies, must be an online-validated Kerala manufacturer with Udyam registration
• Delivery/Service: Service centers in Kerala required; 30 days to establish; delivery timeline not specified in data
• Documentation: GSTIN, PAN, ISO 9001 certificate, OEM authorization, proof of service center, Udyam certificate (if claiming MSE), financials
• Payment: Terms not specified beyond documentary evidence requirement for service center establishment; no explicit advance or milestone terms
• Warranty/Penalties: Not specified in data; implied on-site vs carry-in warranty not defined