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Hindustan Petroleum Corporation Ltd AMC/CMC for Pre-owned Equipment in Bengaluru 3-Year AMC with OEM Authorized Support and 2% Security Deposit 2026

Bid Publish Date

04-Feb-2026, 3:51 pm

Bid End Date

05-Mar-2026, 3:00 pm

Location

BANGALORE , KARNATAKA

Latest Corrigendum Available

Progress

Issue04-Feb-2026, 3:51 pm
Corrigendum26-Feb-2026
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

6

Bid Type

Two Packet Bid

Categories 21

FLEET OWNER TECHNICAL SERVICES BUILDING MAINTENANCE MAINTENANCE CONTRACT OF ELECTRONIC AMC OF SPLIT AIR CONDITIONER REFRIGERATED INCUBATORS AMC OF COMPUTER OPERATION MAINTENANCE WATER LEVEL RECORDER AMC OF DESKTOP AMC OF ELECTRONIC MOBILE VEHICLE OTHER SERVICE ULTRA SOUND THERAPY MOTOR VEHICLES MACHINE PRINTER REPAIR MACHINERY REPAIRS AMC OF AIR CONDITION MICROCENTRIFUGES ROUTINE MAINTENANCE

Tender Overview

Organization: Hindustan Petroleum Corporation Ltd (HPCL) – HP Green R&D Centre, Bengaluru, Karnataka. Procurement: Customized AMC/CMC for Pre-owned Products, spanning 3 years with six-monthly preventive maintenance visits per year, plus one breakdown visit. Scope includes preventive maintenance visits (2 per year) within 72 hours of intimation, one breakdown visit within 72 hours at no charge, and support for Universal Testing Machine (UTM 500N) and accessories. Delivery/Installation: On-site at HPCL facility in Bengaluru; required OEM authorization for the entire AMC period; technical support and calibration per OEM checklist. Value/Duration: Three-year validity from order date. Key differentiator: OEM/ OEM-authorized service provider, with spares/supplies provided by HPCL on a chargeable basis when needed.

Technical Specifications & Requirements

  • Equipment covered: Universal Testing Machine (UTM 500N) and connected accessories; calibration per OEM checklist; on-site preventive maintenance and calibration as per OEM standards.
  • Service model: 2 preventive maintenance visits per year + 1 break down visit during AMC; 72-hour response for both PM and breakdown.
  • Vendor requirements: OEM or OEM-authorized agent; submit authorization certificate for full AMC period; provide technical/application support; address software/process issues during AMC.
  • Payment & deposits: Visit-based payments; lump-sum for each preventive maintenance; Security Deposit: 2% of total AMC value.
  • Billing: Invoices raised after every visit; payment per visit.

Terms, Conditions & Eligibility

  • Delivery Address: HP Green R&D Centre, Near Devangonthi Rail, Bengaluru.
  • EMD/Deposits: Security Deposit @ 2% of total AMC value as per HPCL terms.
  • Documents: Mandatory declaration forms (not Blacklisted; acceptance of HPCL terms).
  • Validity: AMC contract for three years from order placement.
  • Warranty/Support: Technical/applications support and issue resolution during AMC; spare items provided by HPCL on chargeable basis when required.

Key Specifications

    • Equipment covered: Universal Testing Machine (UTM 500N) and connected accessories
    • Maintenance window: 2 preventive maintenance visits per year + 1 breakdown visit within 72 hours of intimation
    • Breakdown visit policy: breakdown visit at no charge to HPCL
    • Contract duration: 3 years from order date
    • Vendor requirement: OEM or OEM-authorized agent with authorization certificate for full AMC period
    • Support scope: technical/application support; resolve process/software issues during AMC
    • Spare policy: HPCL to supply spares/consumables on a chargeable basis when required
    • Payment terms: payment on visit basis; invoices after each visit; lump-sum payment for preventive maintenance

Terms & Conditions

  • EMD/Deposit: 2% security deposit of total AMC value per HPCL terms

  • Delivery/Execution: on-site at HP Green R&D Centre Bengaluru

  • Warranty/Support: OEM-calibration checklist and ongoing technical support during 3-year AMC

Important Clauses

Payment Terms

Invoices raised after every visit; lump-sum payment for each preventive maintenance activity; payment on visit basis

Delivery Schedule

Preventive maintenance visits within 72 hours of intimation; breakdown visit within 72 hours at no cost to HPCL

Penalties/Liquidated Damages

Not specified in provided data

Bidder Eligibility

  • OEM or OEM-authorized service provider for UTM 500N equipment

  • Experience in conducting PM/CMC for precision testing machines

  • Authorized certificate valid for entire AMC period

Documents 7

GeM-Bidding-8930412.pdf

Main Document

Scope Of Work Document

SCOPE_OF_WORK

Other Documents

OTHER

Payment Terms & Condition

PAYMENT

Other Documents

OTHER

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates for similar AMC/CMC of testing machines

4

Financial statements (audited or certified)

5

EMD/Security deposit documentation (2% of total AMC value)

6

OEM authorization certificate valid for entire AMC period

7

Technical bid/compliance documents demonstrating adherence to OEM maintenance/checklists

8

Declaration forms: not Blacklisted; acceptance of HPCL terms

9

Any software licenses or calibration certificates relevant to UTM 500N

Corrigendum Updates

4 Updates
#1

Update

26-Feb-2026

Extended Deadline

05-Mar-2026, 3:00 pm

Opening Date

05-Mar-2026, 3:30 pm

#2

Update

21-Feb-2026

Extended Deadline

26-Feb-2026, 4:00 pm

Opening Date

26-Feb-2026, 4:30 pm

#3

Update

16-Feb-2026

Extended Deadline

21-Feb-2026, 4:00 pm

Opening Date

21-Feb-2026, 4:30 pm

#4

Update

11-Feb-2026

Extended Deadline

16-Feb-2026, 4:00 pm

Opening Date

16-Feb-2026, 4:30 pm

Frequently Asked Questions

Key insights about KARNATAKA tender market

How to bid for the HPCL AMC for UTM 500N in Bengaluru?

Bidders must be OEM or OEM-authorized, submit authorization for full AMC, provide EMD deposit of 2% of total AMC value, and attach GST/PAN, experience certificates, financials, and declaration forms. Include uptime commitments: 72 hours for PM and breakdown visits, and spare provisioning terms.

What documents are required for the HPCL AMC Bengaluru bid?

Submit GST certificate, PAN, experience certificates for similar PMCs, financial statements, EMD deposit proof, OEM authorization for the full AMC period, technical compliance with OEM maintenance checklist, and the two mandatory declarations (not blacklisted, acceptance of HPCL terms).

What are the 72-hour response requirements for HPCL AMC in Karnataka?

Both preventive maintenance and breakdown visits must be attended within 72 hours of intimation. Breakdown visits are free of cost to HPCL; PM visits are billable per lump-sum PM charge. Ensure on-site technician availability and OEM-certified calibration.

What is the duration and payment structure of HPCL AMC Bengaluru?

The AMC is valid for three years from order date. Payment is visit-based; vendors invoice after each visit, with lump-sum payment for each preventive maintenance activity as per the quoted price.

Which equipment is covered under the HPCL Bengaluru AMC?

Universal Testing Machine (UTM 500N) and all connected accessories are covered, with calibration and preventive maintenance aligned to OEM checklists. Spares and consumables are HPCL-provided on a chargeable basis when required.

What are the OEM authorization requirements for HPCL AMC Bengaluru?

Vendors must be OEM or OEM-authorized agents, and submit an authorization certificate covering the entire AMC period, along with technical support and application assistance during the contract.