Software Technology Parks Of India Lift Maintenance Tender Deoghar Jharkhand 2026 Complete System
Progress
Quantity
2
Bid Type
Two Packet Bid
Categories
2
Tender Overview
Organization: Software Technology Parks Of India (STPI) under the Department of Electronics and Information Technology. Location: Deoghar, Jharkhand 814112. Procurement: Operation and Maintenance Of Lifts (Elevators) – Complete System. Scope: Maintenance services for lifts, with no BOQ items published; no explicit estimated value disclosed. Key differentiator: 50% variation permitted in contract quantity or duration; lumpsum scope may expand with service provider consent. Unique aspects: Mandatory Malicious Code Certificate, OEM manufacturing authorization, and state-based service presence requirements.
Technical Specifications & Requirements
- Product/Service: Lifts (Elevator) operation and maintenance, complete system services for STPI facility located in Deoghar, Jharkhand.
- Mandatory conditions:
- 50% variation clause on quantity or duration at contract issuance and post-issuance.
- Malicious Code Certificate confirming absence of embedded malicious code; breach implications stated.
- Manufacturer Authorization: OEM/Original Service Provider details required with bid.
- Office of Service Provider must be located in the state of the consignee; documentary evidence required.
- Dedicated toll-free service support and an Escalation Matrix for service contacts.
- Past Experience: Acceptable proof includes contract copy with invoices and bidder self-certification, or client execution certificate with contract value.
- Documentation expectations: Ensure submission of required certificates/documents per ATC/Corrigendum.
Terms, Conditions & Eligibility
- EMD: Not disclosed in available data.
- Flexibility: 50% increase/decrease in contract quantity or duration permitted; subject to bidder consent for scope expansion in lumpsum contracts.
- Security & compliance: Malicious code certificate required; Manufacturer Authorization where applicable.
- Support & service levels: Office in Jharkhand/Consignee state; dedicated toll-free support and escalation contacts must be provided.
- Past project proof: Acceptable forms include contract copies with invoices or client execution certificates.
- Submission risk: Failure to provide Certificates/Documents may lead to rejection as per bid conditions.
Key Specifications
-
Product/Service Names: Lift (Elevator) Operation & Maintenance - Complete System
-
Quantity: Not disclosed (BOQ shows 0 items)
-
Estimated Value: Not disclosed
-
EMD: Not disclosed in data
-
Experience Proof: Contract copies, invoices, or client execution certificates acceptable
-
Compliance: Malicious Code Certificate and OEM Manufacturer Authorization required
-
Support: Dedicated toll-free number and escalation matrix mandatory
-
Local presence: Service provider office in consignee state (Jharkhand)
Terms & Conditions
-
50% variation in contract quantity or duration allowed; bidder consent required for scope expansion
-
Mandatory Malicious Code Certificate and OEM Manufacturer Authorization
-
Office of Service Provider must be in the consignee state; toll-free support and escalation matrix required
-
Past project experience: multiple acceptable proofs; ensure proper documentation
-
EMD amount not disclosed in available tender data
Important Clauses
Payment Terms
Not specified in data; payment terms will be defined in contract if issued; bidders should expect standard govt terms
Delivery Schedule
Not specified; maintenance contracts typically require ongoing service with response times; exact SLA to be provided in contract
Penalties/Liquidated Damages
Not specified; penalties to be defined in the contract terms if service levels or uptime commitments are not met
Bidder Eligibility
-
Presence of service office within Jharkhand (consignee state) with documentary evidence
-
Authorized OEM/Manufacturer authorization if bidding through distributor/partner
-
Dedicated toll-free support capability and defined escalation matrix
-
Past project experience acceptable via contract copies, invoices, or client certificates
-
Financial standing not detailed; bidders must meet standard procurement financial criteria
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Operation And Maintenance Of Lifts (Elevators) - Complete System
Advisory Bank
Bank of India
ePBG Percentage
5%
ePBG Duration (Months)
38
Delivery Details
Delivery Locations
1
Delivery Cities
Deoghar
Delivery Pincodes
814142
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Kumar Chandra Bhushan | 814142,Software Technology Parks of India (STPI), Plot No.15(Part), Industrial Area, Jasidih, Contact No. 9798885473 | Deoghar | Jharkhand | 814142 | 2 | - | Number of months for which Operations & Maintenance service is required during contract period : 36 |
Authority Records
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Documents 6
GeM-Bidding-9579097.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
Other Documents
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GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Required Documents
Experience Criteria
Bidder Turnover
Certificate (Requested in ATC)
OEM Authorization Certificate
OEM Annual Turnover
Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Corrigendum Updates
1 Update Update
Extended Deadline
01-Aug-2026, 8:00 pm
Opening Date
01-Aug-2026, 8:30 pm
Frequently Asked Questions
Key insights about JHARKHAND tender market
How to bid for lift maintenance tender in Deoghar Jharkhand 2026?
Bidders should ensure STPI eligibility in Jharkhand, submit OEM authorization, Malicious Code Certificate, and proof of service presence. Prepare past project proofs (contracts/invoices or client certificates) and be ready for a 50% variation in quantity/duration. Ensure toll-free support readiness and escalation contacts.
What documents are required for STPI lift maintenance bid in Jharkhand?
Required documents include OEM authorization, Malicious Code Certificate, proof of service office in Jharkhand, dedicated support contact details, escalation matrix, GST and PAN, past project proofs (contracts with invoices or client certificates), and bid documents per conditions noted in ATC/Corrigendum.
What are the 50% variation terms in this lift contract?
The buyer may increase or decrease contract quantity or duration up to 50% at contract issue, and post-issue up to 50% with bidder consent. For lumpsum-only contracts, scope and value may expand by up to 50% with bidder agreement.
Which standards or certifications are required for BID submission?
Mandatory certifications include OEM Manufacturer Authorization and Malicious Code Certificate. While IS/ISO standards are not specified for this tender, ensure all asset-related software/hardware integrity attestations are provided as required by the ATC.
When will service support details be evaluated for lift maintenance?
Tender requires a dedicated toll-free service number and an escalation matrix. Bidders should provide these contact details clearly in the bid to demonstrate robust support readiness for STPI facilities in Deoghar, Jharkhand.
What past experience proofs are acceptable for STPI bids?
Acceptable proofs include contract copies with invoices and bidder self-certification, or execution certificates from clients confirming service delivery. Ensure contract value and scope align with the tender’s lift maintenance requirements.
What is the location and scope of the lift maintenance tender?
The scope covers operation and maintenance of the complete lift system for STPI facilities located in Deoghar, Jharkhand 814112. The BOQ lists zero items, so project scope will be defined in the contract and ATC after bid evaluation.
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Documents 6
GeM-Bidding-9579097.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS