Customized AMC/CMC for Pre-owned Products - UV-Spectrophotometer; Agilent; Annual Maintenance Contr
Development Commissioner (micro Small & Medium Enterprises)
CHENNAI, TAMIL NADU
Progress
Quantity
1
Bid Type
Single Packet Bid
The National Institute Of Pharmaceutical Education And Research (NIPER) Guwahati invites bids for a Customized Annual Maintenance Contract (AMC/CMC) for a pre-owned Fluorescence Microscope (EVOS) under the Department of Pharmaceuticals in Kamrup, Assam. The scope focuses on ongoing service and maintenance of an existing EVOS fluorescence microscope, with an annual renewal structure. Bidders should plan for a maintenance partnership that covers routine calibration, parts replacement, and responsive service while accommodating potential quantity or duration adjustments up to 25% at tender issuance and again post-issuance. This procurement targets a reliable service provider capable of domestic toll-free support and prompt on-site assistance, ensuring instrument uptime. The lack of BOQ items indicates a service-centric engagement rather than new equipment supply.
Product/service names: Fluorescence Microscope (EVOS) AMC/CMC
Contract scope: Annual Maintenance Contract for pre-owned instrument
Support channel: Dedicated toll-free service number for assistance
Contract flexibility: Quantity/duration may change up to 25% at issue and post-issuance
Geography: Service coverage in Kamrup, Assam; on-site calibration and maintenance
Compliance: Follow EVOS manufacturer service guidelines; no explicit ISO/IEC standards listed
25% variation in contract quantity or duration allowed at issuance and post-issuance
Dedicated toll-free service support required from bidder or OEM
AMC/CMC scope limited to pre-owned fluorescence microscope maintenance; no BOQ items
Details to be provided in contract; anticipate annual payment upon service milestones or renewal
On-site maintenance and calibration within defined response times; to be finalized in bid documents
Not specified in current data; bidders should seek clarity on service-level penalties
Experience in servicing fluorescence microscopy equipment or EVOS systems
Authorized service provider or OEM authorisation for EVOS or comparable systems
Proof of GST registration and PAN; financial stability documentation
Main Document
SCOPE_OF_WORK
PAYMENT
OTHER
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS
Development Commissioner (micro Small & Medium Enterprises)
CHENNAI, TAMIL NADU
Indian Council Of Medical Research (icmr)
MUMBAI, MAHARASHTRA
National Institute Of Pharmaceutical Education And Research (niper) Guwahati
KAMRUP, ASSAM
Development Commissioner (micro Small & Medium Enterprises)
CHENNAI, TAMIL NADU
Birbal Sahni Institute Of Palaeobotany
LUCKNOW, UTTAR PRADESH
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GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar microscope maintenance
Financial statements (audited if available)
OEM authorization/partner letters for EVOS or equivalent
Technical bid documents detailing maintenance scope and response times
Any additional OEM service certifications or standard operating procedures
Key insights about ASSAM tender market
Bidders must follow the NIPER Guwahati procurement process, submit OEM authorizations, GST, PAN, and EMD (if applicable). The AMC requires on-site calibration, preventive maintenance, and parts replacement with toll-free support. Ensure 25% quantity/duration flexibility is factored into your financials and contract duration.
Prepare GST certificate, PAN card, experience certificates in microscope maintenance, financial statements, OEM authorization letters, and technical compliance documents. Ensure dedicated toll-free service contact details are included to meet service support requirements.
Expect routine calibration, preventive maintenance, on-site visits, and parts replacement per EVOS manufacturer guidelines. Although no ISO standard is listed, align with EVOS service protocols and ensure timely response times within the AMC framework.
Variation is allowed at the time of contract issue and can be adjusted up to 25% thereafter, enabling flexibility in service scope and renewal terms as per Buyer Added Terms.
Bidders must provide a dedicated toll-free service number or equivalent support channel, ensuring rapid assistance for EVOS microscope maintenance and troubleshooting.
The National Institute Of Pharmaceutical Education And Research (NIPER) Guwahati under the Department of Pharmaceuticals is seeking an AMC/CMC for a pre-owned Fluorescence Microscope (EVOS) in Kamrup, Assam.
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Main Document
SCOPE_OF_WORK
PAYMENT
OTHER
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS