Dg Of Defence Estate AMC/CMC for Pre-owned Cantt Board Diesel Generator Sets in Lucknow 30-60 KVA 2026

Tender Overview

Dg Of Defence Estate invites bids for an Annual Maintenance Contract (AMC/CMC) of pre-owned 30-60 KVA diesel generator sets installed at multiple sites including Cantt Board Offices, DE CC Office, and DE Guest House in Lucknow Cantt, Uttar Pradesh. Estimated contract value is ₹3,700,000 with an EMD of ₹74,000. Scope covers maintenance, servicing, and support for gensets across pump houses and visitor facilities. The tender emphasizes dedicated service support, escalation matrices, and compliance with the buyer’s terms. The procurement targets reliable after-sales services for critical standby power units in defence infrastructure.

Key differentiators include the mandatory dedicated toll-free support, an escalation matrix for service requests, and a flexible scope-of-work clause allowing up to 25% variance in quantity or duration on contract award. The absence of BOQ items suggests a service-centric AMC rather than supply, with a focus on uptime, preventive maintenance, and rapid response for government premises. This opportunity is positioned under Defence Estate procurement in Lucknow.

Technical Specifications & Requirements

• Category: Customized AMC/CMC for pre-owned generator sets (30-60 KVA) installed at Cantt locations in Lucknow Cantt.
• Equipment: Diesel Generator Sets (30-60 KVA), used/pre-owned, serviceable for maintenance and on-site support.
• Scope of Work: O&M, preventive maintenance, fault diagnosis, spares provisioning, and on-call service. OEM-authorized support preferred; dedicated service hotline required.
• Standards & Compliance: Not explicitly specified in data; bidders should align with defined DEFENCE ESTATE service standards and IS/IEC practices where applicable.
• Delivery/Response: 24/7 service availability with escalation contact details to be supplied by bidder.
• Experience: Demonstrated capability in AMC/CMC of similar gensets for government facilities with reference installations.

Terms, Conditions & Eligibility

• EMD: ₹74,000 (Refundable) as per tender terms.
• Estimated Value: ₹37,00,000 for the full contract period.
• Quantity Flexibility: Buyer can adjust contract quantity/duration by up to 25% during issuance and execution.
• Payment Terms: Not detailed; bidders should expect standard defence procurement terms (to be confirmed in contract).
• Sub-contracting: Not allowed without prior written consent of buyer; liability remains with original bidder.
• Support: Dedicated toll-free service number and escalation matrix required from bidder/OEM.
• Warranty/AMC Coverage: Not explicitly stated; ensure clarity on uptime SLAs and response times in bid submission.
• Documents: GST, PAN, prior experience certificates, financials, and OEM authorizations typically required for defence AMC bids (as per T&Cs).