BCG Vaccine Laboratory AMC for Deep Freezers in Chennai Tamil Nadu 2026 - Sub-Zero Vertical 80C & Horizontal 80C AMC Tender

Tender Overview

BCG Vaccine Laboratory, operating under the Directorate General Of Health Services, seeks an AMC/CMC for pre-owned Sub-Zero deep freezers (Vertical - 01, Horizontal - 01) in Chennai, Tamil Nadu 600001. Estimated value ₹120,000 with a 3-year contract term. Tender emphasizes genuine vendor experience, OEM authorization, and dedicated service support. The procurement targets maintenance of established deep-freeze storage capabilities, ensuring uninterrupted biospecimen integrity. A 25% quantity/duration flex clause enables moderate scope adjustments at contract award and during execution, subject to consent. Unique clauses include the option to substitute or extend based on performance reviews. The emphasis is on reliable post-warranty servicing, escalation contacts, and documented certifications.

Technical Specifications & Requirements

• Product/Service: AMC/CMC for pre-owned Sub-Zero deep freezers (Vertical - 01, Horizontal - 01)
• Location: Chennai, Tamil Nadu; contract duration up to 3 years with annual performance review
• Standards & Certifications: OEM authorization required; dedicated service support; escalation matrix; EMD/PBG as per GeM guidelines; DD possible as Performance Security; ensure replacement/repair within agreed SLAs
• Delivery/Service Scope: On-site maintenance, preventive maintenance visits, emergency call handling; maintain critical temperature and alarm systems
• Financials: Estimated value ₹120,000; EMD not explicitly stated but options include DD/PBG per ATC; payment terms to be clarified in final contract
• Experience: Evidence of supply/maintenance to government/PSU/private sector with relevant servicing certificates
• Warranty & Parts: Ensure availability of spare parts from OEM; documented escalation process; toll-free support

Terms, Conditions & Eligibility

• EMD/Security: Performance security via DD payable to Pay and Accounts Officer, Ministry of Health and Family Welfare, Chennai; submission amid award; hard copy delivery within 15 days
• Experience Certification: Provide Experience Certificate for similar supply/maintenance with government or renowned private organizations
• Manufacturer Authorization: OEM/Original Service Provider authorization with contact details
• Service Support: Dedicated/toll-free service number and escalation matrix provided in bid
• Contract Term & Extension: Initial 3 years with annual performance review; potential extension under same terms; quantity/ duration may vary up to ±25% at issue and post-award
• Documentation: All required certificates/Documents must be uploaded; non-submission may lead to rejection
• Financial Standing: Bidder must avoid liquidation or bankruptcy; an undertaking is required
• Delivery & Payment: Terms to be finalized; MSP and SLA adherence required; ensure timely service and reporting