ANNUAL MAINTENANCE SERVICE -DATA CENTER ASSETS - Security Systems Devices; Firewall---NGFW; As OEM,
Centre For Development Of Advanced Computing (c-dac)
BANGALORE, KARNATAKA
Bid Publish Date
30-Dec-2025, 3:18 pm
Bid End Date
12-Jan-2026, 9:00 am
EMD
₹27,000
Location
Progress
Quantity
1
Bid Type
Two Packet Bid
Organization: Hqids under the Department Of Military Affairs seeks Annual Maintenance Service for Force Point Firewall (NGFW) across a three-year term. The engagement is awarded to an OEM Authorized Service Provider with specific ATC requirements and an emphasis on technical scope aligned to the firewall maintenance ecosystem. The tender specifies an EMD of ₹27,000 and a flexible quantity/duration clause up to 25% at contract issuance, with a like-for-like adjustment allowed post-issue. The absence of BOQ items implies a service-centric engagement focused on ongoing AMCs rather than supply of hardware.
Product/service: Force Point Firewall NGFW AMC
EMD: ₹27,000
Term: 3 years
Vendor must be OEM Authorized Service Provider
MAF certificate must be provided
ATC documents uploaded
25% quantity/duration flex at contract issue; post-issuance limit remains 25%
EMD ₹27,000; payment terms as per AMCATC
MAF certificate mandatory; OEM authorization required
EMD amount ₹27,000; AMC payments per contract terms following acceptance of service milestones
AMC services commence on contract issuance; ongoing maintenance over 3 years
Penalties governed by standard AMC terms in ATC; specific LD not disclosed in data
OEM Authorized Service Provider for Force Point Firewall
MAF certificate available from bidder
Demonstrated experience in NGFW maintenance and AMC contracts
Centre For Development Of Advanced Computing (c-dac)
BANGALORE, KARNATAKA
Indian Institute Of Management (iim)
National Informatics Centre Services Incorporated (nicsi)
EAST DELHI, DELHI
National Informatics Centre Services Incorporated (nicsi)
HYDERABAD, TELANGANA
Council Of Scientific And Industrial Research (csir)
PUNE, MAHARASHTRA
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GST registration certificate
Permanent Account Number (PAN) card
Experience certificates in firewall AMC/NGFW maintenance
Financial statements demonstrating stability
EMD submission receipt of ₹27,000
OEM authorization/ISV certification confirming OEM service entitlement
MAF certificate from bidder
Technical bid documents as required by ATC
Bidders must be OEM authorized service providers with a valid MAF certificate. Submit EMD of ₹27,000, OEM authorization, ATC documents, GST, PAN, and experience certificates. The contract allows up to 25% variation in quantity/duration at issue; maintenance scope spans three years.
Required documents include GST registration, PAN, experience certificates in NGFW AMC, financial statements, EMD receipt of ₹27,000, OEM authorization, MAF certificate, and ATC-compliant technical bids. Ensure ATC attachments are uploaded as specified.
Eligibility requires OEM authorization for Force Point, possession of MAF certificate, demonstrated NGFW maintenance experience, and ability to comply with ATC terms. EMD submission of ₹27,000 is mandatory to participate.
The AMC term is three years, with an EMD of ₹27,000. Contract quantity or duration may adjust by up to 25% at issue and post-issuance per buyer terms.
Delivery is ongoing across the three-year AMC period, with maintenance services commencing upon contract issuance. Ensure initial setup and preventive maintenance milestones align with ATC requirements.
ATC documents are uploaded in the buyer-specified ATC file; MAF certificate must be provided by the bidder as part of the eligibility. Validate all attachments before bid submission.
The bid requires OEM authorization for Force Point and MAF certification. Specific IS/ISO standards are not listed in the data; adherence to OEM service guidelines and ATC terms is essential.
The buyer can adjust contract quantity or duration up to 25% at the time of issue, with post-issuance adjustments also capped at 25%. Bidders must accept revised scope as per contract.
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Main Document
ATC
GEM_GENERAL_TERMS_AND_CONDITIONS