Centre For Development Of Advanced Computing Micro Desktop with Dual Monitor Tender Thiruvananthapuram Kerala 5 Year Onsite Warranty 2026

Tender Overview

Centre For Development Of Advanced Computing (CDAC) invites bids for a Micro Desktop with Dual Monitor package offering a 5 year onsite warranty in Thiruvananthapuram, Kerala (695001). The scope covers Supply, Installation, Testing and Commissioning of the specified hardware. The contract allows an option to increase up to 25% of bid quantity and to extend delivery time proportionally, with minimum 30 days. Bidders must comply with integrity pact, OEM authorization, and ensure post-sale service readiness. This procurement emphasizes robust after-sales support and nationwide service readiness, ensuring uninterrupted operation for government IT infrastructure. Unique aspects include a mandatory service centre in the consignee state or onsite warranty applicability, along with dedicated support channels and escalation contacts.

Technical Specifications & Requirements

• Product category: Micro Desktop with Dual Monitor setup; on-site warranty of 5 years from final acceptance or installation completion date.
• Scope of supply: Includes Supply, Installation, Testing and Commissioning of goods.
• Service & support: Required functional service centre in the state of each consignee if carry-in warranty applies; otherwise, on-site warranty.
• OEM/MA requirements: Bidder must provide Manufacturer Authorization with full OEM details and contact information.
• Compliance & integrity: Upload Integrity Pact as per buyer policy; ensure inclusion of all certificates and documents.
• ATC/condition: Ensure dedicated toll-free service number and escalation matrix are provided by the bidder.
• Delivery terms: Option clause enables quantity variation up to 25%; delivery period adjustments are defined as per original contract terms.

Terms, Conditions & Eligibility

• EMD / deposits: Not explicitly disclosed in the provided terms; bidders should verify the exact amount during bid submission.
• Integrity Pact: Mandatory upload of signed Integrity Pact with bid.
• OEM Authorization: Required for distributors; provide with full details of OEM/vendor.
• Warranty: 5 years onsite warranty from acceptance/installation completion; service centre evidence to be submitted for payment release.
• Service readiness: Establish a functional service centre within 30 days of award; payment linked to documentary evidence.
• Documentation: Include GST, PAN, experience certificates, financial statements, and technical compliance documents as part of bidder submission.
• Delivery & acceptance: Scope includes installation, testing and commissioning; ensure end-to-end delivery timeline adherence.