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Housing and Urban Development Corporation TV Tender Krishna Andhra Pradesh 520001 - TV (V2) Q2 Compliance & Service Centres 2025

Bid Publish Date

03-Nov-2025, 6:34 pm

Bid End Date

18-Nov-2025, 4:00 pm

Progress

Issue03-Nov-2025, 6:34 pm
Technical18-11-2025 15:46:29
Financial
Award16-Jan-2026, 12:57 am
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Quantity

1

Bid Type

Two Packet Bid

Key Highlights

  • OEM/Authorized Seller must have registered India office for after-sales service
  • Functional Service Centre required in each consignee’s state; 30-day establishment window
  • Dedicated toll-free service line and complete escalation matrix mandatory
  • Quantity fluctuation rights: ±25% during contract and currency; delivery time calculation with minimum 30 days
  • No BOQ items available yet; potential scope expansion on award
  • Isolated data on product specs; emphasis on serviceability and compliance

Tender Overview

Organization: Housing And Urban Development Corporation Ltd (HUDCO) seeks procurement related to Television (TV) (V2) (Q2) in KRISHNA, ANDHRA PRADESH – 520001. The tender includes a flexible quantity clause allowing up to 25% increase at contracted rates, with delivery timing linked to the last delivery order date and extended periods. Key requirements emphasize OEM/authorized seller presence in India for after-sales support, and a mandatory functional service centre in the state of each consignee. The bidder must provide a dedicated toll-free service line and a comprehensive escalation matrix. There are currently no BOQ items listed, indicating a potential scope expansion during award.

  • Location: KRISHNA, ANDHRA PRADESH (520001)
  • Category: Television (TV) (V2) (Q2)
  • Delivery & quantity flexibility: up to 25% variation; delivery period adjustments follow a calculated formula with a minimum of 30 days.
  • Service requirements: in-country OEM/authorized after-sales support, service centre establishment within 30 days if not existing, toll-free service, escalation contacts.
  • Documentation: OEM office in India for after-sales; evidence of service capacity to be submitted.

Technical Specifications & Requirements

  • Product scope: TV procurement aligned to HUDCO’s TV (V2) (Q2) category; no explicit technical specs provided in the available data.
  • OEM/authorized dealer requirement: OEM or authorized seller must have registered India office for after-sales service; submit certificate.
  • Service Centre: Functional service centre in the state of every consignee location; establishment within 30 days of award if absent.
  • Service accessibility: Dedicated toll-free telephone line for service support; escalation matrix with direct contact numbers.
  • Delivery/contract flexibility: Quantity variation up to 25% and extended delivery periods under option clause; calculated extension method described in terms.
  • BOQ status: No items listed in the BoQ, suggesting potential scope expansion or forthcoming clarification.

Terms, Conditions & Eligibility

  • Option Clause: Purchaser may increase or decrease quantity up to 25% of bid quantity at contract time and during currency at contracted rates; delivery period recalculated with a minimum of 30 days.
  • OEM/Support: Imported product must have an India-based office of the OEM or Authorized Seller for after-sales service; certificate required.
  • Service Centre: Bidder/OEM must establish a Functional Service Centre within 30 days of award if not present; payment release contingent on submission of service centre evidence.
  • Support Contact: Dedicated toll-free service number and a formal escalation matrix must be provided.
  • Delivery & Payment: Terms reference delivery timelines tied to original/extended periods; no explicit payment terms disclosed in the available data.
  • Documentation: Submit documentation proving OEM presence in India, service capabilities, and escalation contacts.
  • Compliance: Bidders must comply with all ATC terms provided by the buyer; detailed ATC file referenced in tender package.

Key Specifications

    • Product category: Television (TV) (V2) (Q2) with no explicit technical specs provided
    • OEM/Authorized Seller: Must have registered Indian office for after-sales service
    • Service Centre: Functional centre in the state of each consignee; establish within 30 days if absent
    • Support channel: Dedicated toll-free service number with escalation matrix
    • Delivery option: Quantity adjustment up to 25% at contract time and during currency
    • BoQ: No items listed; potential scope expansion on award

Terms & Conditions

  • Option clause allows ±25% quantity changes at contracted rates

  • OEM/Authorized Seller must provide India-based after-sales support certificate

  • Service Centre must exist or be established within 30 days; payment tied to evidence

  • Dedicated toll-free service and escalation matrix mandatory

Important Clauses

Delivery Terms

Quantity may be increased/decreased by up to 25% at contract time; delivery period recalculated based on (Additional quantity / Original quantity) × Original delivery period, with a minimum of 30 days.

OEM & After-Sales

Imported products require an OEM or Authorized Seller with registered Indian office for after-sales service; certificate to be submitted.

Service Centre & Support

Bidder/OEM must have a Functional Service Centre in the state of each consignee; establish within 30 days if not present; payment release contingent on evidence.

Bidder Eligibility

  • Proven experience in supply of televisions or related electronics to government bodies

  • Evidence of India-based OEM/authorized seller for after-sales service

  • Financial capability to handle quantity fluctuations up to ±25%

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

No

Item Category

Television (TV) (V2) (Q2)

Authority Records

MINISTRY OF HOUSING AND URBAN AFFAIRSHOUSING AND URBAN DEVELOPMENT CORPORATION LTD

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Documents 4

GeM-Bidding-8544391.pdf

Main Document

Other Documents

OTHER

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar TV procurements

4

Financial statements or solvency certification

5

EMD/Security deposit documentation (if required by ATC)

6

Technical compliance certificates (OEM authorizations)

7

Proof of India-based OEM/authorized seller presence

8

Documentation for Functional Service Centre readiness or establishment plan

Technical Results

S.No Seller Item Date Status
1
Airwave Communications   Under PMA
Make : LG Model : OLED55C4XLA18-11-2025 15:46:29
2
ICARE IT SOLUTIONS   Under PMA
Make : LG Model : OLED55G46LA or Equivalent18-11-2025 10:08:46
3
Preferred Seven Technologies   Under PMA
Make : LG Model : OLED55G46LA or Equivalent06-11-2025 14:22:02

Financial Results

Rank Seller Price Item
L1
Airwave Communications   Under PMA
Item Categories : Television (TV) (V2)

Contract / Result Documents 1

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Frequently Asked Questions

Key insights about ANDHRA PRADESH tender market

How to bid for HUDCO TV tender in Krishna Andhra Pradesh 2025

Bidders must submit GST, PAN, financials, and experience certificates; provide OEM authorization and evidence of a local India service office. Include a plan for establishing a service centre within 30 days if not present, plus a toll-free support line and escalation matrix.

What documents are required for HUDCO TV procurement in Andhra Pradesh

Required documents include GST certificate, PAN card, prior TV procurement experience, financial statements, EMD details (if applicable), OEM authorization, and proof of India-based after-sales service capability. Ensure documentation aligns with ATC terms.

What are the delivery terms for HUDCO TV contract in Krishna

Delivery terms allow up to 25% quantity variation at contract, with delivery period recalculation based on (Additional quantity ÷ Original quantity) × Original delivery period, minimum 30 days. Extended periods possible within contract scope.

How to meet OEM/authorized seller requirements for HUDCO TV tender

Provide official OEM authorization or proof of Indian registered office for after-sales service; certificate must be submitted. If imported, ensure local service capability and documentation as per ATC requirements.

What is required for service centre establishment under HUDCO TV tender

If no functional centre exists, bidder must establish one within 30 days of award and submit documentary evidence of operation. A dedicated toll-free number and escalation matrix are also mandatory.

Where to find escalation matrix and service support details for HUDCO TV bid

The tender requires a formal escalation matrix with direct telephone numbers for service support. Provide a documented, accessible plan showing contact points and response times for all consignee locations.

What is the scope of TV category in HUDCO procurement 2025

The scope is Television (TV) in category V2 and subcategory Q2; no BOQ items are published yet, signaling possible future scope clarification or expansion during award.

What standards or certifications are demanded for HUDCO TV supply

While explicit standards aren’t listed, emphasis is on OEM authorization and India-based service capability; ensure compliance with IS or ISI-like benchmarking if specified later in ATC and ensure service support readiness.