Directorate Of Health Services Kerala High End Desktop & Laptop Tender 2026 - IS/ISO Standards, OEM Warranty, 25% Quantity Flexibility
Progress
Quantity
2
Category
High End Desktop Computer
Bid Type
Two Packet Bid
Categories
1
Tender Overview
The Directorate Of Health Services Kerala invites bids for high-end desktop computers and entry/mid level laptops (Q2) to support health services across the state. The procurement emphasizes core components such as processor specifications, RAM, storage, pre-loaded OS, and monitor availability, with OEM warranty framing after installation. A key differentiator is the option clause allowing up to 25% quantity variation during and after contract award, at contracted rates. Delivery terms begin after the original delivery schedule and may extend with the option, subject to minimum 30 days. Bidders must ensure strong after-sales support in India and submit OEM warranty certificates at delivery.
Technical Specifications & Requirements
- Category: PROCESSOR; Base & higher processor numbers; Laptop type; RAM and primary/secondary storage capacities; Monitor presence, panel type, and screen size in cm.
- Storage: Primary and Secondary capacities, with possible secondary storage availability; Monitor specifications including panel type and size.
- Operating System: Factory pre-loaded OS; On-site OEM warranty in years.
- Memory and Display: RAM size (GB) and display diagonal; system BIOS/TPM integration (TPM enabled).
- Warranty & OEM: OEM warranty certificates required; installation, commissioning, training, and maintenance service capability in INDIA; service centre locations to be uploaded.
- BOQ: No items listed; emphasis on meeting minimum technical configurations and warranty commitments.
Terms & Eligibility
- EMD not explicitly stated; ensure compliance with bid terms including installation/testing completion.
- Warranty: as per specifications; post-acceptance rectification during guarantee period; on-site service center availability.
- Delivery: subject to option clause; minimum 30-day extension if required; delivery from last date of original order.
- Documentation: OEM warranty certificates at delivery; proof of after-sales service capability; installation/training support details.
Key Specifications
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- Category: High End Desktop Computer (Q2) and Entry/Mid Level Laptop (Q2)
-
- Base Processor Number and Higher Processor Number specifications
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- Trusted Platform Module (TPM) presence
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- Factory Pre-loaded Operating System
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- RAM Size: specified in GB
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- Primary Storage Capacity in GB
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- Secondary Storage Availability and Capacity
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- Monitor Availability, Panel Type, and Screen Size in cm
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- On Site OEM Warranty (in years)
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- Laptop Type and Processor Number
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- Display Size in cm (diagonal)
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- Storage Drive Capacity in GB
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- Delivery & Installation as per terms
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- Warranty & After-sales service scope within INDIA
Terms & Conditions
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Option clause allows +25% quantity at contracted rates
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Delivery period starts from last date of original order
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OEM warranty certificates required at delivery
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Buyer to upload service center details and post-sales support
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Minimum 30 days extended delivery time if quantities increase
Important Clauses
Payment Terms
Not explicitly specified in data; bidders should anticipate standard government terms with final payment on acceptance post-installation.
Delivery Schedule
Delivery begins after last date of original delivery order; option clause may extend delivery period with minimum 30 days.
Penalties/Liquidated Damages
Not specified; ensure compliance with delivery timelines and warranty commitments; seek clarity during bid submission.
Bidder Eligibility
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Experience in supplying desktops/laptops for government health projects
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Evidence of OEM authorization and after-sales service capability in INDIA
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Financial stability demonstrated via recent audited statements
Additional Tender Data
Commercial Details
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
No
Item Category
High End Desktop Computer (Q2) , Entry and Mid Level Laptop - Notebook (Q2)
Payment Timelines
Payments shall be made to the Seller within 15 days of issue of consignee receipt-cum-acceptance certificate (CRAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Details
Max Delivery Days
30
Delivery Locations
1
Delivery Cities
Wayanad
Delivery Pincodes
673592
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| DAHAR MOHAMMED V P | 673592,MEDICAL OFFICER, FAMILY HEALTH CENTRE NOOLPUZHA, PO:NAIKATTY, SULTHAN BATHERY TALUK. MOBILE NO: 9744113243 | Wayanad | Kerala | 673592 | 1 | 30 | - |
Authority Records
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Documents 4
GeM-Bidding-9654107.pdf
Main Document
CATALOG-Specification-1
CATALOG Specification
CATALOG-Specification-2
CATALOG Specification
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Technical Specifications
2 Items
Item #1 Details
View Catalog| Category | Specification | Requirement |
|---|---|---|
| PROCESSOR | Description of Stores | Desktop Computer with Table Mount Monitor System with Compatible Chipset as per Processor make with Minimum 6 USB Port |
| PROCESSOR | Base Processor Number | AMD Ryzen 7 5700G, Intel Core i7 12700, NA for Higher Processor Or higher |
| PROCESSOR | Higher Processor Number | NA for Base Processor, AMD Ryzen 7 PRO 5750G, AMD Ryzen 7 8700GE, AMD Ryzen 7 PRO 8700GE, AMD Ryzen 7 8700G, AMD Ryzen 7 PRO 8700G, AMD Ryzen 9 PRO 7945, AMD Ryzen 9 7900X3D, AMD Ryzen 9 7950X3D Or higher |
| MOTHERBOARD | Trusted Platform Module | Discrete TPM 2.0 |
| OPERATING SYSTEM | Factory Pre-loaded Operating System | Window 11 Professional |
| MEMORY (RAM) | RAM Size (Memory Card/Module) (in GB) (Capacity to be Installed in the System) | 64 Or higher |
| STORAGE | Primary Storage Capacity (in GB) | 1024, 2048 Or higher |
| STORAGE | Availability of Secondary Storage | No Secondary Storage Or higher |
| STORAGE | Secondary Storage Capacity (in GB) | 0.0 Or higher |
| Monitor | Availibility of Monitor | Yes as per IS 13252 (Part 1) |
| Monitor | Panel Type | In Plane Switching (IPS) |
| Monitor | Screen Size (in CMs) | 53.1 - 58 (20.91" - 22.83") |
| WARRANTY | On Site OEM Warranty (In year) | 3, 4, 5 Or higher |
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Required Documents
GST registration certificate
PAN card
Experience certificates for similar procurements
Financial statements demonstrating stability
EMD/Security deposit documentation (if applicable)
Technical bid documents and BOM details
OEM authorization letters from manufacturers
Installation, commissioning, and maintenance capabilities
Service center locations near consignee destinations
Frequently Asked Questions
Key insights about KERALA tender market
How to bid for Kerala health desktops and laptops tender 2026 in Kerala?
Bidders should submit GST, PAN, experience certificates, financial statements, and EMD (if applicable). Include OEM authorization and service capability details, along with OEM warranty certificates. Ensure IS/ISO or vendor-specified standards are met and provide installation and training plans aligned to the Health Services Directorate in Kerala.
What documents are required for Kerala health procurement bid 2026?
Required documents include GST certificate, PAN, company financials, prior experience certificates for similar government procurements, OEM authorization letters, installation/commissioning plans, and post-sales service details with regional service centers in INDIA to support Kerala consignees.
What are the technical specifications for processors and RAM in this tender?
Tenders specify base and higher processor numbers, TPM presence, factory pre-loaded OS, and RAM capacity in GB. Display and storage requirements include primary and secondary storage capacities and monitor availability with panel type and screen size in cm; ensure compatibility with on-site warranty and installation.
When is delivery expected after the original order in this bid?
Delivery commences from the last date of the original delivery order. If quantities increase by up to 25%, the extended delivery time is calculated as (increased quantity/original quantity) × original delivery period, with a minimum of 30 days.
What is the role of OEM warranty certificates in this Kerala tender?
OEM warranty certificates must be submitted at the time of delivery. The warranty covers rectification during the guarantee period, with service centers in INDIA ready to attend after-sales service, installation, and training as required by the Directorate of Health Services Kerala.
What is the scope of the option clause for quantity variation?
The purchaser may increase or decrease the quantity up to 25% at contract award and during currency at contracted rates. Delivery time adapts from the last date of the extended period, with a minimum 30-day extension under increased quantity scenarios.
What standards and certifications are expected for this procurement?
Bidders should provide OEM authorizations and ensure on-site OEM warranty; standards such as IS/ISO may be applicable depending on product lines. Include service capability and calibration/testing as per health procurement norms for government tenders in Kerala.
How to verify service center availability for Kerala consignees?
Provide a list of Indian service centers near consignees with contact details, response times, and escalation procedures. Upload these details with the bid to demonstrate prompt installation, troubleshooting, and maintenance support across the Kerala region.
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Documents 4
GeM-Bidding-9654107.pdf
Main Document
CATALOG-Specification-1
CATALOG Specification
CATALOG-Specification-2
CATALOG Specification
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS