GEM

Southern Railway Defibrillator Tender Kerala 2025 Supply, Installation, Testing & Commissioning

Bid Publish Date

31-Oct-2025, 10:56 am

Bid End Date

01-Dec-2025, 9:00 am

Value

₹3,34,000

Location

THIRUVANANTHAPURAM , KERALA

Latest Corrigendum Available

Progress

Issue31-Oct-2025, 10:56 am
Corrigendum25-Nov-2025
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

2

Bid Type

Single Packet Bid

Key Highlights

  • • Distinctive two-site Kerala deployment (Quilon and Trivandrum) with on-site installation
  • • 3-year comprehensive warranty; OEM warranty certificates required at delivery
  • • 5% performance/bid bond (PBG) to be submitted before payment release
  • • Downtime clause: ≤24 hours; standby facility mandated for delays
  • • GST invoice submission with GST portal payment confirmation required on GeM
  • • Robust after-sales network in India with local service centers details to be uploaded

Categories 4

ELECTROCARDIOGRAPHY UNITS MEDICAL EQUIPMENT DEFIBRILLATOR FIRST AID BOX

Tender Overview

Southern Railway invites bids for the procurement of Defibrillator units in Kerala (Quilon and Trivandrum) with delivery, installation, testing and operator training included. Estimated value is ₹334,000 for two machines, to be commissioned at ACMS/Railway Health Unit, Quilon and Sr Divisional Medical Officer, Pettah, Trivandrum. The scope encompasses supply, installation, testing, commissioning, operator training, and any required statutory clearances. The bid emphasizes a robust after-sales network and on-site demonstration when requested. A key differentiator is the explicit requirement for on-site installation in two separate locations within Kerala and a 3-year comprehensive warranty.

Technical Specifications & Requirements

  • Delivery & installation must be completed at two locations in Kerala: Quilon (ACMS/Railway Health Unit) and Pettah, Trivandrum (Sr Divisional Medical Officer).
  • Warranty: 3 years from final acceptance or after installation, with OEM warranty certificates provided at delivery.
  • Scope of supply: Supply, installation, testing, commissioning, and operator training; statutory clearances if any.
  • After-sales support: Established service network in India; details of service centers near consignee locations to be uploaded; downtime limitation of <24 hours with standby facility otherwise.
  • Documentation at delivery: GST invoice uploaded to GeM with GST portal payment confirmation; bank guarantee of 5% of PO value for warranty obligations.
  • Demonstration & record: Ability to demonstrate the model offered upon Railway’s request and provide references from prior hospital/government installations.

Terms, Conditions & Eligibility

  • Warranty period: 3 years; PBG 5% of PO value until warranty obligations are fulfilled.
  • Delivery timeline: On-site delivery, installation, and commissioning at two specified Kerala sites; training of operators included.
  • Invoices: GST-compliant invoice uploaded to GeM; GST payment confirmation screenshot required.
  • Documents: Upload all certificates and required documents; failure leads to rejection in line with ATC/Corrigendum.
  • Downtime penalties: Downtime <24 hours; standby facility must be provided if exceeded; penalties apply for delays beyond standby requirements.

Key Specifications

  • Product: Defibrillator units

  • Quantity: 2 machines

  • Delivery locations: ACMS/Railway Health Unit/Quilon, Kerala; Sr Divisional Medical Officer, Pettah, Trivandrum, 695024

  • Warranty: 3 years from final acceptance or post-installation testing

  • Scope: Supply, Installation, Testing, Commissioning, Operator Training, Statutory Clearances if any

  • Service: On-site after-sales support with documented centers and downtime <24 hours

Terms & Conditions

  • EMD/Performance security: 5% PBG required

  • Delivery/installation at two Kerala sites with training

  • GST-compliant invoicing and GeM submission requirements

Important Clauses

Payment Terms

GST invoice uploaded on GeM; payment confirmation via GST portal required; 5% PBG to be furnished before payment release

Delivery Schedule

Delivery, installation and commissioning at Quilon and Pettah, Trivandrum; on-site demonstration upon request

Penalties/Liquidated Damages

Downtime must be <24 hours; standby facility to be provided otherwise penalties apply

Bidder Eligibility

  • Proven experience in supplying and servicing defibrillator equipment to government or hospital facilities

  • Compliance with GST and ability to provide GST-compliant invoice

  • Authorized service network within India with local centers near consignee locations

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Required Documents

1

GST registration certificate (to be uploaded with GST invoice on GeM)

2

PAN card

3

Experience certificates showing prior defibrillator deployments in hospitals or government facilities

4

Financial statements or turnover documents as required by tender

5

OEM authorization/certificates for defibrillator models offered

6

Proof of establishment of after-sales service network (addresses, contact details, number of technicians)

7

Performance guarantee/bank guarantee documents (5% of PO value)

Corrigendum Updates

4 Updates
#1

Update

25-Nov-2025

Extended Deadline

01-Dec-2025, 9:00 am

Opening Date

01-Dec-2025, 9:30 am

#2

Update

18-Nov-2025

Extended Deadline

22-Nov-2025, 2:00 pm

Opening Date

22-Nov-2025, 2:30 pm

#3

Update

14-Nov-2025

Extended Deadline

18-Nov-2025, 2:00 pm

Opening Date

18-Nov-2025, 2:30 pm

#4

Update

10-Nov-2025

Extended Deadline

14-Nov-2025, 2:00 pm

Opening Date

14-Nov-2025, 2:30 pm

Frequently Asked Questions

Key insights about KERALA tender market

What documents are required for defibrillator tender in Kerala?

Bidders must submit GST certificate, PAN, experience certificates, financial statements, OEM authorizations, and service network details. Also provide GST-compliant invoice, GeM upload confirmation, and a 5% performance guarantee. Ensure references from prior hospital or government deployments are available.

How to bid for Southern Railway defibrillator procurement in Kerala 2025?

Register on GeM, prepare two defibrillator units with installation, testing, commissioning, and operator training. Upload GST invoice, GST payment confirmation, and OEM warranties. Include service center details in India and ensure 3-year comprehensive warranty with 5% PBG.

What are the delivery locations for the Kerala defibrillator tender?

Delivery addresses are ACMS/Railway Health Unit, Quilon, Kerala, and Sr Divisional Medical Officer, Pettah, Trivandrum, PIN 695024. Installation and commissioning must be completed at both sites with on-site training for operators.

What warranty and after-sales terms are required for this bid?

A minimum of 3-year comprehensive warranty is required, with OEM warranty certificates at delivery. A 5% bank guarantee must be submitted before payment release; service centers in India must be listed with contact details and technician counts.

What is the penalty for downtime in this defibrillator tender?

Downtime must be less than 24 hours; if exceeding, a standby facility must be provided. Failure to supply standby may trigger penalties as per bid terms and conditions.

What is the payment process for the Kerala defibrillator supply?

Invoices must be GST-compliant and uploaded to GeM with GST payment confirmation. Payment is contingent on compliance with warranty guarantees, delivery, installation, and acceptance testing as per ATC terms.

Are prior hospital references required for this tender in Kerala?

Yes. Provide details of previous defibrillator supplies to hospitals or government facilities, including year of sale, contact person, and verifiable performance reports to be checked after tender opening.

What standards and certifications must the defibrillator meet?

Tender requires OEM warranties and service readiness; ensure defibrillator models are compatible with Indian service standards and provide ISO/IEC or equivalent certifications as applicable; include BIS/ISI certifications if specified in the ATC.

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