State Bank of India High End Desktop Computer Tender Mumbai Maharashtra IS0 9001 Certified 2026
Bid Publish Date
01-Aug-2026, 4:29 pm
Bid End Date
04-Aug-2026, 5:00 pm
Location
Progress
Quantity
3
Bid Type
Two Packet Bid
Key Highlights
- • Specific brand/OEM requirement: ISO 9001 certification for bidder or OEM
- • Technical standards: ISO 9001; dedicated toll-free service number; escalation matrix
- • Delivery flexibility: quantity adjustment up to 25% at award and during execution
- • Financial due diligence: minimum average turnover over last 3 years; CA/audited balance sheet or CA certificate
- • Warranty/AMC expectations implied by service terms; post-sales support structure required
- • Penalties or LD not explicitly specified in available terms; escalation details requested
- • Installation/after-sales scope focuses on high-end desktop computing equipment procurement
- • No BOQ items are listed; emphasis on standard desktop configuration and compliance
Tender Overview
State Bank of India invites bids for a High End Desktop Computer (Q2) under PAC Only, with delivery terms and supplier capability requirements aligned to SBI’s departmental needs in Mumbai, Maharashtra. The procurement emphasizes OEM turnover criteria and dedicated service support, including an escalation matrix. The bid allows quantity adjustments up to 25% during contract execution, with delivery timelines tied to original orders. Bidders must show both bidder and OEM financial strength and ISO 9001:2015 certification compliance where applicable. The scope centers on reliable, specification-grade desktop computing equipment suitable for a major financial services department, with a focus on post-sale support and warranty alignment. This opportunity demands adherence to strict financial, certification, and service standards to qualify for SBI procurement.
Technical Specifications & Requirements
- Product category: High End Desktop Computer (Q2), PAC Only
- Standards & certifications: ISO 9001 required for bidder or OEM; service support via dedicated toll-free number; escalation matrix configured
- Turnover criteria: Minimum average annual turnover over the last 3 financial years as specified in bid document; CA/audited balance sheet or CA certificate to be uploaded; if entity <3 years, turnover based on completed years after incorporation
- OEM criteria: OEM turnover also required; highest bid category OEM in a bunch bid must meet criteria; OEM should support with service/escalation capabilities
- Delivery/option clause: Quantity may vary up to 25% during contract; delivery period calculated from original delivery date with minimum 30 days; extended delivery time subject to option clause
- Service & support: Dedicated toll-free support number; clear escalation matrix; warranty expectations not explicitly stated but implied by ISO and service terms
- BOQ: No items listed; implies generic high end desktop procurement rather than multi-line hardware
Terms, Conditions & Eligibility
- EMD: Not specified in available details
- Turnover criteria: BOTH bidder and OEM must meet minimum average turnover for last 3 years; documentary evidence to be uploaded
- Delivery: Delivery window governed by original order timeline; optioned quantity requires recalculated delivery period with minimum 30 days
- Payment terms: Not specified in the provided data
- Documents: Evidence of turnover, ISO 9001 certificate, OEM authorizations, service/escalation details, and GST/PAN as applicable
- Warranty/Support: ISO 9001 certification and dedicated service contact; escalation matrix required
- Right to modify: Purchaser may increase/decrease quantity up to 25% at contract award and during currency
Key Specifications
-
Product: High End Desktop Computer (Q2), PAC Only
-
Standards: ISO 9001 (certificate for bidder or OEM)
-
Turnover: Minimum average annual turnover criteria for bidder and OEM (3-year period)
-
Service: Dedicated toll-free support and escalation matrix
Terms & Conditions
-
Quantity may be increased/decreased by 25% at any contract stage
-
Bidder and OEM turnover criteria must be met with verifiable documents
-
ISO 9001 certification required for bidder or OEM; service support details mandatory
Important Clauses
Payment Terms
Not specified in current data; bidders should expect SBI to specify upon bid release
Delivery Schedule
Delivery period linked to original order; extended period calculated by (increased quantity / original quantity) × original delivery period, minimum 30 days
Penalties/Liquidated Damages
Not explicitly stated; follow standard SBI procurement norms and escalation procedures
Bidder Eligibility
-
Minimum average annual turnover for last 3 years as specified by SBI bid document
-
ISO 9001 certification for bidder or OEM
-
Dedicated service/support contact and escalation matrix
Additional Tender Data
Commercial Details
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
No
Item Category
High End Desktop Computer (Q2) ( PAC Only )
Payment Timelines
Payments shall be made to the Seller within 30 days of issue of consignee receipt-cum-acceptance certificate (CRAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Details
Max Delivery Days
30
Delivery Locations
1
Delivery Cities
Mumbai
Delivery Pincodes
400021
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Adeep Bharat Patil | 400021,SBI CCGRO MUMBAI | Mumbai | Maharashtra | 400021 | 3 | 30 | - |
Authority Records
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Documents 4
GeM-Bidding-9694376.pdf
Main Document
Other Documents
OTHER
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Required Documents
GST certificate
PAN card
Audited financial statements or CA certificate showing turnover for last 3 years
Certificate of ISO 9001 ( bidder or OEM )
OEM authorization letter (if bidding on behalf of OEM)
Dedicated toll-free service contact details and escalation matrix
Any prior similar project experience certificates (if applicable)
Frequently Asked Questions
Key insights about MAHARASHTRA tender market
How to bid for SBI high end desktop tender in Mumbai
Bidders should meet the minimum turnover criteria for the last 3 years, provide ISO 9001 certification for bidder or OEM, and submit turnover documents (audited balance sheets or CA certificates), along with OEM authorization and service escalation details. A toll-free support matrix must be included.
What documents are required for SBI desktop bid in Maharashtra
Required documents include GST certificate, PAN, 3-year turnover proof (audited or CA certificate), ISO 9001 certificate, OEM authorization (if applicable), service escalation matrix, and prior similar project certificates if available.
What are the delivery terms for SBI 25% quantity option
Delivery terms allow a 25% quantity variation at award and during currency. The additional delivery time is calculated as (increased quantity / original quantity) × original delivery period, with a minimum of 30 days.
What standards must bidders meet for SBI desktop procurement
Bidders or OEMs must hold ISO 9001 certification. The product must be a high end desktop computer (Q2), and service support must include a dedicated toll-free line and an escalation matrix.
What is required for OEM turnover in this SBI tender
The OEM must demonstrate minimum average annual turnover over the last 3 years, with documentation (audited balance sheets or CA certificate). In multi-category bids, the OEM of the primary high-value category must meet the criterion.
How does SBI define service & support obligations for this bid
Bidder/OEM must provide a dedicated toll-free number and a clear escalation matrix for service support, ensuring responsive assistance and issue resolution as part of the procurement terms.
When can bid submissions be evaluated for eligibility in Mumbai
Evaluation will consider turnover, ISO 9001 status, OEM capability, and service readiness. Ensure all documents are uploaded with the bid, including turnover certificates and service details, to meet SBI procurement criteria.
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Documents 4
GeM-Bidding-9694376.pdf
Main Document
Other Documents
OTHER
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS