Progress
Organization: Panchayati Raj Department (Bihar) seeks procurement of a RO Plant with Genset and Trolley for delivery to PURNIA, BIHAR 854102. The scope includes supply, installation, testing, commissioning, user training, and statutory clearances where applicable. The contract contemplates flexibly adjusting quantity by up to 25% during and after order placement, with delivery timelines anchored to original periods and extended durations. A dedicated service framework is required with toll-free support and local service centers to meet warranty service commitments. The emphasis on after-sales support, OEM warranties, and on-site installation highlights a turnkey approach for rural water infrastructure.
Product/Service: RO Plant with Genset and Trolley
Warranty: 2 years on entire system and spare parts
Service Center: Must have functional center in the state; establish within 30 days if absent
Support: Dedicated toll-free number and escalation matrix
BOQ: No items listed; scope includes supply, installation, testing, commissioning, training, and statutory clearances
Warranty certificates: OEM certificates to be submitted at delivery
Option clause allows quantity variation up to 25% during contract period
2-year warranty on goods and spare parts; OEM warranty certificates required
Must establish or prove existence of local service center within 30 days of award
Standard procurement terms with milestone payments upon delivery, installation, testing, and acceptance; exact percentages not disclosed in tender data
Delivery begins from original delivery date; extended delivery time computed as (increased quantity ÷ original quantity) × original delivery period, minimum 30 days
Not explicitly detailed; adherence to delivery and performance timelines implied; penalties may apply as per standard terms
Not in liquidation or bankruptcy; must upload undertaking confirming financial standing
Must demonstrate ability to establish or operate a local service center within 30 days of award
Must provide OEM authorization and provide after-sales service capability across the state
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
100 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Inspection Required
No
Tech Clarification Time
2 Days
EMD Required
No
MII Purchase Preference
No
MSE Purchase Preference
No
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Min. Avg. Annual Turnover
25
OEM Avg. Turnover
10
Past Performance
50 %
Warranty Period
2 years
Experience Required
1 Year (s)
Arbitration Clause
No
Mediation Clause
No
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
No
Item Category
RO Plant with Genset and Trolley (Q3)
Payment Timelines
Payments shall be made to the Seller within 45 days of issue of consignee receipt-cum-acceptance certificate (CRAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Max Delivery Days
15
Delivery Locations
1
Delivery Cities
PANCHAYAT BHAWAN
Delivery Pincodes
854206
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Parwaz Ahmad | 854206,PANCHAYAT BHAWAN, GIYANGAJ, BANMANKHI, PURNIA | PANCHAYAT BHAWAN | - | 854206 | 1 | 15 | - |
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Main Document
CATALOG Specification
OTHER
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS
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Experience Criteria
Past Performance
Bidder Turnover
Certificate (Requested in ATC)
OEM Authorization Certificate
OEM Annual Turnover *In case any bidder is seeking exemption from Experience / Turnover Criteria
the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
| Category | Specification | Requirement |
|---|---|---|
| Warranty/Services | Warranty on spare parts | 0, 6, 12, 18, 24 Or higher |
| Warranty/Services | Warranty on whole items supplied | 1, 2, 3, 4, 5 Or higher |
Key insights about BIHAR tender market
Bidders must ensure eligibility by proving non-liquidation status, providing OEM authorization, and establishing a local service center in Bihar or within 30 days of award. Include warranty certificates, installation plan, and service escalation details. Submit supplier credentials, PAN, GST, and financials with the bid.
Required documents include GST registration, PAN card, financial statements, experience certificates, OEM authorizations, installation and commissioning plan, service center proof in Bihar, and OEM warranty certificates to be provided at delivery; EMD may be applicable per tender norms.
Warranty extends for 2 years from final acceptance or completion of installation. Spare parts warranty applies to all components; OEM warranties must be submitted at delivery; service support must be available across the state with a toll-free line.
The purchaser may increase quantity up to 25% of bid quantity during contract; additional delivery time is computed as (increased quantity ÷ original quantity) × original delivery period, with a minimum of 30 days.
Bidder must provide a dedicated toll-free service line, an escalation matrix, and establish a functional service center in Bihar within 30 days if not existing; payment is contingent on evidence of service capability.
Scope includes supply, installation, testing, commissioning, operator training, and providing statutory clearances if any; ensure an installation and commissioning plan is included and supported by OEM service teams in India.
Delivery time extension follows the formula (Increased quantity ÷ Original quantity) × Original delivery period, with a minimum extension of 30 days; original delivery period applies until an option is exercised.
While specific standards aren’t enumerated, ensure compliance with water treatment equipment norms, include OEM warranty certificates, and provide service capabilities across Bihar, with ISI or equivalent certifications where applicable.