Indian Army MOBILE DEVICE MANAGEMENT SOLUTION Procurement India 2026 - 1 Year Warranty & 25% OPTION CLAUSE
Bid Publish Date
15-Aug-2026, 11:14 am
Bid End Date
05-Sep-2026, 12:00 pm
Location
Progress
Tender Overview
The Indian Army, under the Department of Military Affairs, seeks a MOBILE DEVICE MANAGEMENT SOLUTION for nationwide deployment in India. The scope covers Supply, Installation, Testing and Commissioning of the MDM system, with an emphasis on turnkey delivery and post-installation support. The tender specifies a flexible quantity clause allowing up to 25% increase to meet operational demand, with extended time as calculated from original delivery period. A one-year warranty from final acceptance/installation is mandated, with OEM warranty certificates due at delivery. State-level MSE preference is provided for eligible bidders with valid Udyam registration, emphasizing manufacturer/OEM access and in-country service capability. The bid emphasizes a complete, end-to-end service footprint, including installation, commissioning, training, and maintenance, and requires a robust after-sales network across India. The absence of BOQ items suggests a broad, system-level procurement rather than component-by-component specs, prioritizing vendor capability, warranty, and support logistics over granular product features. This tender targets suppliers able to deliver a scalable MDM solution with strong service presence and compliance documentation for military procurement in India.
Technical Specifications & Requirements
- Category: MOBILE DEVICE MANAGEMENT SOLUTION for the Indian Army
- Scope: Supply, Installation, Testing and Commissioning; turnkey delivery
- Delivery terms: Option to increase quantity up to 25%; extended delivery period calculated as (Additional quantity ÷ Original quantity) × Original delivery period, minimum 30 days
- Warranty: 1 year from final acceptance or after installation; OEM warranty certificates required at delivery; in-country service network required
- Security/Compliance: Service must be backed by established installation, commissioning, training, troubleshooting and maintenance capacity in India; service centers near consignee locations to be uploaded with bid
- Procurement policy: Purchase preference for Micro and Small Enterprises (MSE) from the State of the Bid Inviting Authority with valid Udyam Registration; manufacturers/OEM only; traders excluded for goods
- Proof & documentation: OEM authorizations and post-sales support details to be provided; explicit qualification as an OEM with in-country support
Terms, Conditions & Eligibility
- EMD: Amount not disclosed in tender terms
- Warranty: 1 year period; OEM warranty certificates to be submitted at delivery
- Delivery timeline: Not fixed; the option clause allows extended timing per formula with minimum 30 days
- Payment terms: Not specified in provided terms; standard military procurement terms to be expected
- Eligibility: Bidder must be OEM/manufacturer for offered MDM solution; MSE reservation applicable with Udyam validation
- Documentation: Upload service center details near consignee locations; provide installation, commissioning, training and maintenance capabilities
- Penalty/LD: Not specified in terms; standard contract performance expectations implied by warranty and service obligations
Key Specifications
-
Product/service names: MOBILE DEVICE MANAGEMENT SOLUTION
-
Quantity/scale: Not specified; quantity flexibility up to 25% of bid quantity
-
Value: Estimated value not disclosed
-
Experience: OEM/manufacturer with in-country support capability
-
Quality/standards: OEM warranty, IS/ISO compliance not specified in data
-
Delivery/installation: Supply, Installation, Testing and Commissioning included; extended delivery time rules apply
-
Warranty: 1 year from final acceptance; OEM warranty certificates required
-
Site support: Service centers in India; readiness to provide training and maintenance
Terms & Conditions
-
Option Clause allows 25% quantity variation during contract and currency; delivery time adjusts accordingly with minimum 30 days
-
Purchase preference for MSE from the State of Bid Inviting Authority; must be OEM/manufacturer with valid Udyam
-
Warranty regime requires OEM certificates and a nationwide service footprint for installation, commissioning and maintenance
Important Clauses
Payment Terms
Not specified in tender; anticipate standard government terms and possible staged payments
Delivery Schedule
Delivery period extends based on option clause; minimum 30 days; delivery starts from the last date of original delivery order
Penalties/Liquidated Damages
Not explicitly stated; implied by performance and warranty obligations
Bidder Eligibility
-
Must be the OEM/manufacturer of the offered MDM solution
-
Must provide in-country installation, commissioning and maintenance capability
-
Must have valid Udyam Registration for MSE advantages and be validated online
Tender Data
Bid Details
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
90 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Inspection Required
No
RA Qualification Rule
H1-Highest Priced Bid Elimination
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
No
MII Purchase Preference
No
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
Yes
Startup Exemption/Relaxation
Yes
Bid Splitting Applied
No
Requirements
Min. Avg. Annual Turnover
2
OEM Avg. Turnover
7
Past Performance
50 %
Warranty Period
1 years
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
MOBILE DEVICE MANAGEMENT SOLUTION
Delivery Details
Max Delivery Days
15
Delivery Locations
1
Delivery Cities
Pune
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| - | Pune | Pune | - | - | 1 | 15 | - |
Authority Records
BID & GeM Expert Consultancy
End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.
Free consultation · 24h response
Documents 3
GeM-Bidding-9706869.pdf
Main Document
Technical Specification/Buyer Specification Document
TECHNICAL
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Required Documents
GST registration certificate
PAN card
Experience certificates for similar MDM deployments
Financial statements (as required by authority)
OEM authorization letter confirming capability to supply and support in India
OEM warranty certificates and post-sales support details
Details of service centers near consignee destinations
Udyam Registration certificate (for MSE bidders)
Frequently Asked Questions
Key insights about MAHARASHTRA tender market
How to bid for the Indian Army MDM tender in India 2026
Bidders must be the OEM/manufacturer of the MDM solution and provide OEM authorization, GST, PAN, and experience certificates. Upload service center details and Udyam registration if eligible for MSE benefits. Ensure warranty certificates are ready at delivery and comply with in-country support requirements.
What documents are required for the MDM tender submission in India
Required documents include GST certificate, PAN, company financials, OEM authorization, MDM product documentation, OEM warranty certificates, and list of service centers. Also submit experience certificates for similar deployments and Udyam registration proof for MSE eligibility.
What are the technical specifications for the MDM solution in this tender
No granular technical specs published; bidders must supply a complete MDM solution with installation, testing, and commissioning, and provide OEM warranty certificates. Emphasize in-country service capability, a nationwide service network, and readiness to train staff at consignee locations.
When is the delivery window for the MDM procurement and how is it calculated
Delivery starts from the last date of the original delivery order. The option to increase quantity up to 25% allows extended delivery time calculated as (Additional quantity ÷ Original quantity) × Original delivery period, with a minimum of 30 days.
What is the EMD requirement for the MDM tender in India
The tender data does not disclose an EMD amount. Bid submissions should anticipate standard EMD or security deposit per government norms and verify exact value from official tender communications prior to submission.
What are the eligibility criteria for MSE bidders in this MDM bid
MSE bidders must be the manufacturer/OEM of the offered MDM solution and possess valid Udyam Registration validated online. Traders are excluded; eligibility hinges on in-country production and service capability and documentation.
What warranty and after-sales support are required for the MDM deployment
A 1 year warranty from final acceptance or after installation; OEM warranty certificates due at delivery; proven installation, commissioning and maintenance capability within India; service centers near consignee destinations must be uploaded with the bid.
What documents confirm service center proximity for consignee locations
Submit a list of service centers with location details for consignee destinations, including contact information and response times. These must be verifiable and supported by OEM certifications showing authorized in-country service coverage.