GEM

Odisha State Road Transport Corporation Software Support Services Tender Khordha Odisha 2025 - Android Based App Support & Maintenance

Bid Publish Date

21-Nov-2025, 8:00 pm

Bid End Date

22-Dec-2025, 8:00 pm

Bid Opening Date

22-Dec-2025, 8:30 pm

EMD

₹30,00,000

Value

₹6,50,00,000

Progress

Issue21-Nov-2025, 8:00 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

1095

Bid Type

Two Packet Bid

Categories 6

Tender Overview

Odisha State Road Transport Corporation invites bids for Android-based Software Support Services including proactive, maintenance, monitoring, optimization, and service delivery management in the state of Odisha, Khordha 751001. The estimated contract value is ₹65,000,000 with an EMD of ₹3,000,000. The procurement covers a broad spectrum of support and implementation activities within the software stack, withoutBoQ itemization. A key differentiator is the inclusion of an option clause allowing up to 25% adjustment in contract quantity or duration at contract issuance and post-award. The tender signals emphasis on continuous service delivery and proactive management of software assets across the organization. This procurement targets experienced software service providers capable of delivering Android-based application support, proactive monitoring, and optimization services, under Odisha government procurement norms. The absence of BOQ items indicates a flexible scope aligned to service delivery milestones and performance targets.

Technical Specifications & Requirements

  • Category: Software Support Services 2.0 - Android-based; Application Software; Proactive Services, Planning Services, Implementation Services, Maintenance Services, Proactive Monitoring Services, Optimization Services, Service Delivery Management, Reactive Services.
  • Estimated Value: ₹65,000,000; EMD: ₹3,000,000.
  • Location/Jurisdiction: Khordha, Odisha 751001.
  • Scope includes: Android-based application support, proactive monitoring, optimization, maintenance, and service delivery management.
  • No BOQ items specified; no explicit technical standards provided in tender data. Providers should prepare for broad service delivery requirements and milestones.
  • Critical terms reference up to 25% adjustment in quantity or duration; excess settlement option allows additional charges under declared conditions.

Terms, Conditions & Eligibility

  • EMD: ₹3,000,000 (to be submitted as specified in terms; exact mode not detailed).
  • Option Clause: Quantity or duration can be adjusted up to 25% at contract issue, and again up to 25% post-issuance; bidders must accept revised scope.
  • Excess Settlement: Service providers may include additional charges up to a defined percentage of item-level total value; must declare applicability during invoice creation and provide supporting documents; total invoice value must stay within the approved excess settlement percentage.
  • No other explicit eligibility criteria, document list, delivery timelines, or payment terms provided in the data; bidders should seek formal tender clarifications for these details.

Key Specifications

  • Android-based software support

  • Proactive monitoring and maintenance

  • Service delivery management and optimization

  • Estimated contract value ₹65,000,000

  • EMD ₹3,000,000

  • Location Khordha, Odisha 751001

  • 25% option clause on quantity/duration

Bidder Eligibility

  • Eligibility criteria not detailed in provided data; bidders should verify standard IT/software service provider requirements from the issuing organization

  • Must be able to provide Android-based application support and proactive monitoring

  • Experience in government software service delivery and maintenance is typically expected

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Required Documents

1

Experience Criteria

2

Bidder Turnover

3

Certificate (Requested in ATC)

4

OEM Authorization Certificate *In case any bidder is seeking exemption from Experience / Turnover Criteria

5

the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Frequently Asked Questions

Key insights about ODISHA tender market

How to bid for Android based software maintenance tender in Khordha?

Bidders should seek the formal tender documents from Odisha State Road Transport Corporation and complete the technical and financial bids. The EMD is ₹3,000,000, and the estimated contract value is ₹65,000,000. Ensure compliance with the option clause allowing up to 25% scope changes and the excess settlement process.

What documents are required for Odisha SRTO software tender submission?

Tender submissions typically require GST registration, PAN, company details, financial statements, experience certificates, OEM authorizations, and technical compliance documents. The current data does not list specifics; verify the official tender portal for the exact bidder submission checklist and format.

What are the key technical specifications for this Odisha tender?

The data specifies Android-based software support and related services (proactive monitoring, maintenance, optimization, service delivery management). No explicit ISI/ISO standards are listed; bidders should prepare for a broad service delivery framework and align with common government IT service norms.

When is the EMD submission for the Khordha software tender due?

The exact submission deadline is not provided in the data. Bidders must refer to the official tender notice or portal for the due date and ensure EMD submission of ₹3,000,000 in the prescribed format to avoid disqualification.

What are the payment terms for Odisha SRTO software services contract?

The tender data does not specify payment terms. Bidders should obtain the final payment schedule, including any milestones or advance payments, from the official tender documents and ensure updates align with the contract’s delivery milestones.

What is the excess settlement clause in this tender?

Excess settlement allows additional charges up to a declared percentage of the item-level total value; bidders must declare applicability during invoicing and provide supporting documents. The exact percentage and documentation requirements will be clarified in the official tender terms.

Are there any delivery timelines or milestones mentioned for software services?

The provided data does not specify delivery timelines. Bidders should review the complete tender schedule to identify milestones, implementation phases, and acceptance criteria, ensuring alignment with proactive monitoring and maintenance activities.

What scope is covered under the Android-based software support tender in Odisha?

Scope includes Android-based application support, proactive monitoring, maintenance, planning, implementation, optimization, and service delivery management. The BOQ contains no items, indicating a flexible service-based scope tied to milestones and performance metrics.

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