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The East Coast Railway, under Indian Railways, seeks comprehensive maintenance for Air Conditioners, Water Coolers, Deep Freezers, and Refrigerators across multiple locations under SSE/EL/TIG and SSE/EL/KBJ in Balangir, Odisha 767001. Estimated contract value is ₹4,378,492.28 with an EMD of ₹87,570. The scope targets service contracts for repair, maintenance, and potential installation work to ensure reliable climate control and refrigeration across railway facilities. Bidders must demonstrate relevant prior experience and financial capability to support a multi-location maintenance program. Key differentiators include adherence to railway-specific safety protocols and timely service response across diverse makes. The tender emphasizes long-term maintenance performance and compliance with internal railway standards.
The opportunity requires bidders to align with government procurement norms and East Coast Railway’s operational priorities, ensuring availability of critical cooling assets at multiple stations and depots. The absence of a BOQ item list indicates a broad, service-oriented requirement focusing on maintenance across various equipment categories rather than a single product line. Suppliers should prepare for logistics across Balangir district and coordinated service scheduling with SSE/EL teams.
Air conditioning and refrigeration maintenance for multiple makes
Contract value approximately ₹4,378,492.28 with EMD ₹87,570
Experience requirement: 3 years + 1 completed similar contract with 35% of bid value
NO BOQ items; focus on service, repair, and maintenance across HVAC & refrigeration
Delivery/installation scope not explicitly defined; maintenance across locations under SSE/EL/TIG & SSE/EL/KBJ
EMD submission via DD or FDR with scanned proof and hard copy delivery within 5 days
Minimum eligibility requires prior similar service contracts totaling at least 35% of bid value
Bidder must provide work experience certificates from competent authorities; private individuals not accepted
EMD payable as DD/FDR; payment terms to be aligned with East Coast Railway standard terms; detail not specified in data provided
Not explicitly defined; service delivery dependent on railway sites and SSE/EL coordination; bidders should seek clarification on response times and maintenance windows
Not specified in available data; review ATC text for LDs or performance bonds post bid submission
Must demonstrate at least one similar service contract for HVAC/refrigeration maintenance with value at least 35% of bid value
Provide work experience certificates from competent authorities; private individuals not accepted
Must submit EMD via DD or FDR and hard copy within 5 days of bid end/opening
Quantity
1
Similar Category
Comprehensive Annual Maintenance Services for Precision Air Conditioners
Bid Type
Single Packet Bid
Bid Validity
60 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
EMD Required
Yes
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Arbitration Clause
No
Mediation Clause
No
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Custom Bid for Services - Comprehensive maintenance of Air conditioners, repair and maintenance of Water Coolers, Deep freezers & Refrigerators of different makes installed in different locations under the SSE/EL/TIG & SSE/EL/KBJ, for a period of thr..
Advisory Bank
State Bank of India
ePBG Percentage
5%
ePBG Duration (Months)
42
Delivery Locations
1
Delivery Cities
Balangir
Delivery Pincodes
767033
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Sunil Surin | 767033,Office of the Senior Section Engineer(EL), East Coast Railway, Titilagarh, PO- Titilagarh, Dist-Bolangir, Odisha-767033 | Balangir | Odisha | 767033 | Project / Lumpsum Based | - | - |
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Main Document
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GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
Extended Deadline
16-Oct-2026, 2:30 pm
Opening Date
17-Oct-2026, 2:30 pm
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GST Registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar maintenance contracts (not from private individuals)
Financial statements / turnover documents for last 3 years
EMD submission document (DD or FDR) as per terms
Technical bid documents and compliance certificates
OEM authorization (if applicable) for servicing different makes
Any railway-specific safety or compliance certifications
Key insights about ODISHA tender market
Bidders must satisfy minimum eligibility, submit EMD ₹87,570 via DD or FDR to FA&CAO East Coast Railway, and provide work experience certificates for similar maintenance contracts totaling at least 35% of the advertised bid value. Upload scanned proofs and send hard copies within 5 days after bid end/opening.
Required documents include GST and PAN, experience certificates from competent authorities for similar HVAC contracts, financial statements, EMD/DD or FDR proofs, OEM authorizations if servicing multiple makes, and technical compliance certificates. Private individuals’ certificates are not accepted.
Scope covers maintenance of Air Conditioners, Water Coolers, Deep Freezers, and Refrigerators across multiple makes installed at SSE/EL locations. The BOQ is not itemized; emphasis is on ongoing service, repair, and annual maintenance rather than a single unit purchase.
The EMD is ₹87,570, payable via Account Payee Demand Draft or Fixed Deposit Receipt in favor of FA&CAO, East Coast Railway, Bhubaneswar; scanned proof must accompany bid and hard copy delivered within 5 days of bid end/opening.
Specific bid submission deadline is not provided in the available data; bidders should monitor portal notices and ATC terms, and prepare to deliver hard copies within 5 days post bid end/opening as stated for EMD documents.
Eligibility requires completion of a similar service contract in the last three financial years with value at least 35% of bid value, supported by work experience certificates; turnover evidence and OEM authorizations may be required for multi-brand service capabilities.
Explicit payment terms are not stated; bidders should rely on East Coast Railway standard procurement terms after award, with likely milestone-based payments linked to service delivery and maintenance milestones; confirm terms during bid clarification.
Maintenance coverage includes diverse locations under SSE/EL/TIG and SSE/EL/KBJ in Balangir district; bidders must coordinate with site managers to schedule preventive maintenance and urgent repairs across multiple makes.