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Lokpal of India Manpower Outsourcing Tender West Delhi 2025 - IS/Minimum Wage Skilled Graduate Admin, 23,60,7048.80

Bid Publish Date

31-Dec-2025, 4:16 pm

Bid End Date

14-Jan-2026, 5:00 pm

Value

₹2,36,07,048

Location

WEST DELHI , DELHI

Progress

Issue31-Dec-2025, 4:16 pm
AwardPending
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Quantity

26

Bid Type

Single Packet Bid

Categories 2

SERVICES RECRUITMENT SERVICES

Tender Overview

The Lokpal of India, Department of Personnel and Training, invites bids for MANPOWER OUTSOURCING SERVICES in WEST DELHI, DELHI 110008. The procurement targets skilled, graduate, and admin personnel with an estimated value of ₹23,60,70,48.80. The tender emphasizes dedicated service support, police/background verification, and strict deployment controls. A key differentiator is the requirement that the Service Provider’s office must be located within the consignee’s state, ensuring on-ground presence and quicker escalation. The contract includes an option clause allowing up to a 50% adjustment in quantity or duration at tender issue and post-issuance stages. This opportunity demands robust compliance, security, and privacy safeguards.

Technical Specifications & Requirements

  • Core service: Manpower outsourcing for administrative and skilled roles under minimum wage norms
  • Office location requirement: Service provider office must be in WEST DELHI / DELHI (documentation mandatory)
  • Support framework: Dedicated toll-free number and formal escalation matrix for service support
  • Personnel vetting: Comprehensive police verification and background checks prior to deployment
  • Payroll compliance: Salaries paid by the service provider to staff before invoicing to Lokpal; statutory PF/ESIC documentation to be provided
  • Non-subcontracting: No subcontracting or outsourcing of awarded work
  • Confidentiality: Strict data privacy and non-disclosure obligations for deployed personnel
  • Performance risk: Repeated non-performance may trigger contract termination without financial liability
  • Governance: All resources approved solely by Lokpal of India; no bidder discretion in deployment

Terms, Conditions & Eligibility

  • EMD: Not disclosed in the data; bidders should prepare standard bid security as per tender norms
  • Payment terms: Salaries paid by service provider; payment reconciliation with statutory documents
  • Quantity/duration: Up to 50% adjustment permitted at contract initiation and post-award
  • Experience: Demonstrated capability to manage manpower staffing for government departments; no outsourcing of awarded scope
  • Compliance: Police verification clearance, background checks, and confidentiality adherence required
  • Sub-contracting: Strict prohibition on subcontracting any portion of the work
  • Documentation: GST registration, PAN, experience certificates, financial statements, and earlier deployment references advisable

Key Specifications

  • Manpower outsourcing for skilled, graduate, and admin staff under minimum wage norms

  • Office of Service Provider must be located in the state of Consignee (West Delhi, Delhi) with documentary evidence

  • Dedicated toll-free service number and formal escalation matrix required

  • Mandatory police verification/background checks for all deployed personnel

  • Provider to pay staff salaries first and claim from buyer with applicable statutory documents

  • No sub-contracting permitted; confidentiality obligations for all deployed personnel

Terms & Conditions

  • Key Term 1: Quantity/duration can be revised up to 50% at issue and after award; bidder must accept revisions

  • Key Term 2: Service provider must maintain a dedicated toll-free support line and escalation matrix

  • Key Term 3: Salaries paid by the provider with statutory PF/ESIC documentation; payments to Lokpal against verified payroll

Important Clauses

Payment Terms

Salaries paid by the Service Provider upfront; reimbursement from Lokpal along withPF/ESIC documentation; bank statements of payments to staff to be provided

Delivery Schedule

Resource deployment subject to Lokpal approval; deployment windows to be finalized with no bidder discretion post-deployment

Penalties/Liquidated Damages

Repeated non-performance or non-compliance may lead to contract termination without financial liability to Lokpal; strict confidentiality enforcement

Bidder Eligibility

  • Demonstrated experience in government manpower outsourcing for skilled, graduate, or admin roles

  • Office presence: provider must have an office in the state of the consignee with documentary evidence

  • Compliance with background verification, confidentiality, and non-subcontracting requirements

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Historical Data

Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates for similar manpower deployments

4

Financial statements (last 3 years)

5

EMD document (if applicable)

6

Technical bid documents

7

OEM authorizations (if applicable)

Frequently Asked Questions

Key insights about DELHI tender market

How to bid for Lokpal manpower outsourcing tender in West Delhi 2025

To bid, submit the required documents per terms (GST, PAN, experience certificates, financial statements, EMD if specified), ensure your office is located in Delhi, and provide a police verification plan for staff. Comply with the 50% quantity/duration option and ensure dedicated service support details are included.

What documents are required for Delhi manpower outsourcing tender submission

Submit GST certificate, PAN card, company registration, experience certificates of similar deployments, financial statements for last 3 years, EMD document if applicable, technical bid, and OEM authorizations if any. Include payroll process and PF/ESIC documentation for staff.

What are the essential eligibility criteria for the Delhi admin staffing bid 2025

Eligibility includes demonstrated government manpower outsourcing experience, a service office in Delhi with proof, adherence to background verification, non-subcontracting compliance, and confidentiality clauses. The contract allows up to 50% quantity/duration revisions at award and post-award, with strict oversight by Lokpal.

What standards or certifications are required for security compliance in this tender

The tender emphasizes background verification and confidentiality; while no ISO/ISI spec is stated, ensure compliance with applicable labor and privacy regulations, and maintain procedural transparency for payroll and statutory filings (PF/ESIC).

When is the bid submission deadline for the Lokpal manpower tender 2025

Specific submission deadlines are not provided in the data. Bidders should monitor the official tender portal for critical dates, and ensure readiness of GST, PAN, experience certificates, and EMD documents prior to bid opening.

What are the payment terms for manpower supply under Lokpal Delhi tender

The service provider must pay staff salaries upfront and then claim payment from Lokpal along with PF/ESIC documentation and staff payment bank statements. Ensure alignment with payroll verification and statutory compliance in your financial plan.

What are the escalation and service support requirements for this contract

The bidder must provide a dedicated toll-free number and a formal escalation matrix for service support. An on-ground service office in Delhi is required with documentary evidence to ensure timely issue resolution and governance as per buyer terms.

What happens if performance is non-compliant under the contract terms

Repeated non-performance can lead to contract termination without financial liability to Lokpal. Maintain strict compliance with deployment approvals, background checks, confidentiality, and non-subcontracting to avoid termination risk.