Lokpal of India Manpower Outsourcing Tender West Delhi 2025 - IS/Minimum Wage Skilled Graduate Admin, 23,60,7048.80

Tender Overview

The Lokpal of India, Department of Personnel and Training, invites bids for MANPOWER OUTSOURCING SERVICES in WEST DELHI, DELHI 110008. The procurement targets skilled, graduate, and admin personnel with an estimated value of ₹23,60,70,48.80. The tender emphasizes dedicated service support, police/background verification, and strict deployment controls. A key differentiator is the requirement that the Service Provider’s office must be located within the consignee’s state, ensuring on-ground presence and quicker escalation. The contract includes an option clause allowing up to a 50% adjustment in quantity or duration at tender issue and post-issuance stages. This opportunity demands robust compliance, security, and privacy safeguards.

Technical Specifications & Requirements

• Core service: Manpower outsourcing for administrative and skilled roles under minimum wage norms
• Office location requirement: Service provider office must be in WEST DELHI / DELHI (documentation mandatory)
• Support framework: Dedicated toll-free number and formal escalation matrix for service support
• Personnel vetting: Comprehensive police verification and background checks prior to deployment
• Payroll compliance: Salaries paid by the service provider to staff before invoicing to Lokpal; statutory PF/ESIC documentation to be provided
• Non-subcontracting: No subcontracting or outsourcing of awarded work
• Confidentiality: Strict data privacy and non-disclosure obligations for deployed personnel
• Performance risk: Repeated non-performance may trigger contract termination without financial liability
• Governance: All resources approved solely by Lokpal of India; no bidder discretion in deployment

Terms, Conditions & Eligibility

• EMD: Not disclosed in the data; bidders should prepare standard bid security as per tender norms
• Payment terms: Salaries paid by service provider; payment reconciliation with statutory documents
• Quantity/duration: Up to 50% adjustment permitted at contract initiation and post-award
• Experience: Demonstrated capability to manage manpower staffing for government departments; no outsourcing of awarded scope
• Compliance: Police verification clearance, background checks, and confidentiality adherence required
• Sub-contracting: Strict prohibition on subcontracting any portion of the work
• Documentation: GST registration, PAN, experience certificates, financial statements, and earlier deployment references advisable