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Food Corporation Of India RAMANATHAPURAM Tamil Nadu Desktop & Peripherals Annual Maintenance Service Tender 2026

Bid Publish Date

13-Apr-2026, 4:40 pm

Bid End Date

04-May-2026, 5:00 pm

Value

₹1,60,000

Progress

Issue13-Apr-2026, 4:40 pm
AwardPending
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Quantity

97

Bid Type

Single Packet Bid

Categories 7

Tender Overview

The Food Corporation Of India (FCI) seeks an Annual Maintenance Service (AMS) for desktop PCs, laptops, printers (monochrome laser with drum/toner), and scanners in RAMANATHAPURAM, Tamil Nadu 623115. Estimated value is ₹160,000 with flexible contract quantity/duration up to 25% at issue and post-issuance. A service provider must have an office within the consignee state and provide dedicated toll-free service support. This tender emphasizes past project experience and verifiable service capability in maintaining IT peripherals across government or large-scale deployments. The opportunity requires responsive, locality-based support and clear documentation of prior execution to qualify.

Technical Specifications & Requirements

  • Product/service scope: Annual Maintenance Service for Desktops, Laptops, Printers (Monochrome Laser with Drum/Tonner), Scanners.
  • Location/coverage: Ramanathapuram, Tamil Nadu; service provider office must be in the consignee state.
  • Evidence of capability: minimum proof via contract copies, client execution certificates, or third-party release notes as valid experience proof.
  • Support features: dedicated/toll-free service line required; on-site or remote troubleshooting expectations implied by AMS terms.
  • Value/scale indicators: estimated contract value ₹160,000; no BoQ items listed.
  • Compliance notes: bidders must upload all requested certificates; ensure documentation aligns with ATC/Corrigendum.

Terms, Conditions & Eligibility

  • Quantity/duration flexibility: contract quantity or duration may be adjusted up to 25% at contract issue and subsequently post-issuance.
  • Service presence: office of the service provider in the consignee state is mandatory; documentary evidence to be submitted.
  • Support channel: dedicated/toll-free service number must be provided for user assistance.
  • Past experience: acceptable proof includes contract copies with invoices and bidder self-certification, client execution certificates, or similar documentation.
  • Submission readiness: ensure all tender certificates and documents requested in the Bid Document/ATC are uploaded; non-submission risks rejection.
  • Eligibility emphasis: emphasis on local availability, demonstrable capability to support IT peripherals, and compliance with documented terms.

Key Specifications

  • Product category: Annual Maintenance Service for IT peripherals (Desktops, Laptops, Printers, Scanners)

  • Estimated contract value: ₹160,000

  • Location: Ramanathapuram, Tamil Nadu

  • No BoQ items listed; emphasis on service capability and past experience

  • Standards/certifications: not explicitly specified in tender data

Terms & Conditions

  • 25% quantity/duration variation allowed at contract issue and post-issuance

  • Service presence required in consignee state with documentary evidence

  • Dedicated toll-free service number must be provided by bidder/OEM

Important Clauses

Payment Terms

Not explicitly detailed in tender data; typical government AMS terms may apply post-approval

Delivery Schedule

Not specified; bidders should expect responsive service within AMS framework after contract award

Penalties/Liquidated Damages

Not specified; bidders should confirm LD provisions during bid clarification

Bidder Eligibility

  • Must have an office in Tamil Nadu (consignee state) and provide documentary proof

  • Demonstrable past experience with IT peripherals maintenance (desktops, laptops, printers, scanners)

  • Submit all certificates and required documents as per Bid Document/ATC/Corrigendum

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Desktop Computers , Annual Maintenance Service - Desktops, Laptops and Peripherals - Printer ( Monochrome , Laser , Separate Drum and Tonner ); Printers , Annual Maintenance Service - Desktops, Laptops and Peripherals - Scanner; scanner

Authority Records

MINISTRY OF CONSUMER AFFAIRS, FOOD AND PUBLIC DISTRIBUTIONFOOD AND PUBLIC DISTRIBUTION DEPARTMENT

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Documents 3

GeM-Bidding-9217272.pdf

Main Document

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Past project experience documents (contract copies, invoices, execution certificates or third-party notes)

4

Technical bid/compliance certificates (as applicable)

5

OEM authorizations if required for peripherals

6

Proof of service office in the consignee state (documentary evidence)

7

Dedicated toll-free service contact details

8

Any other documents specified in Bid Document/ATC

Financial Results

Rank Seller Price Item
L1
ROSE ROYS ENTERPRISE   Under PMA
Item Categories : Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Desktop Computers,Ann
L2
S & N TECHNOLOGIES( MSE Social Category:General )    Under PMA
Item Categories : Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Desktop Computers,Ann
L3
I.M.P IT SOLUTIONS   Under PMA
Item Categories : Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Desktop Computers,Ann
L4
CYBER SENTINELS AMC( MSE Social Category:SC )    Under PMA
Item Categories : Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Desktop Computers,Ann
L5
SEAGUL INFOTECH( MSE Social Category:General )    Under PMA
Item Categories : Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Desktop Computers,Ann
L6
PUTHUR INFOTECH PRIVATE LIMITED( MSE Social Category:General )    Under PMA
Item Categories : Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Desktop Computers,Ann
L7
PCHIRE TECHNOLOGIES( MSE Social Category:OBC )    Under PMA
Item Categories : Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Desktop Computers,Ann
L8
AMMAN IT SOLUTIONS( MSE Social Category:OBC )    Under PMA
Item Categories : Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Desktop Computers,Ann

Frequently Asked Questions

Key insights about TAMIL NADU tender market

How to bid for the AMS peripherals tender in Ramanathapuram Tamil Nadu 2026?

Bidders must submit GST, PAN, past experience proofs, and certificates via the Bid Document/ATC. Ensure your service office is located in Tamil Nadu and provide a dedicated toll-free support line. The tender requires documentation of prior maintenance contracts and client execution certificates to validate experience.

What documents are required for FCI peripherals AMS bid in Tamil Nadu?

Required documents include GST registration, PAN, past project experience proofs (contract copies with invoices or execution certificates), financial statements, OEM authorizations if needed, and documentary evidence of a Tamil Nadu service office. Upload all per Bid Document/ATC.

What is the contract value and quantity flexibility for this AMS?

The estimated value is ₹160,000. Contract quantity or duration may be adjusted up to 25% at contract issue and after issuance, requiring bidder acceptance of revised terms.

What constitutes past experience proof for this peripherals service tender?

Acceptable proofs include contract copies with invoiced execution, client execution certificates, and third-party inspection notes. Self-certification accompanying invoices is acceptable for demonstrating service against those invoices.

Are there location-based eligibility criteria for service providers?

Yes. The service provider must have an office in the consignee state (Tamil Nadu) with documentary evidence, ensuring local support responsiveness and easy on-site service if required.

What is the expected service support channel for bidders?

Bidders must provide a dedicated toll-free service number for support, enabling rapid fault reporting and resolution for desktops, laptops, printers, and scanners.

What preparation steps ensure compliant submission for this tender?

Prepare and upload all required certificates and documents listed in the Bid Document/ATC, ensure Tamil Nadu service office proof, and present past experience proofs meeting the specified criteria to avoid rejection.

What is the procurement location and scope of this FCI AMS tender?

The procurement location is Ramanathapuram, Tamil Nadu, with AMS coverage for desktops, laptops, monochrome laser printers, drum/toner components, and scanners, under a single maintenance contract.