Facility Management Service - Outcome Based
Police Department
Bid Publish Date
20-Jun-2026, 10:18 pm
Bid End Date
04-Jul-2026, 10:00 am
EMD
₹62,168
Value
₹24,86,736
Location
Progress
Quantity
67605
Bid Type
Two Packet Bid
Karaikal Polytechnic College in Karaikal, Puducherry invites bids for Facility Management Service – Outcome Based with an estimated value of ₹2,486,736 and an EMD of ₹62,168. The contract allows up to 25% quantity/duration variation and may extend scope/contracts by the same percentage with consent. Bidders must confirm they are not under liquidation or bankruptcy. The service must be delivered with a local service office in the same state and a dedicated toll-free support line. The procurement emphasizes payroll compliance and direct salary payments to staff, with statutory documentation to be provided. This requirement targets suppliers capable of managing campus facilities with a clear escalation matrix and committed manpower. Unique aspects include mandatory on-site presence, service-based performance commitments, and strong financial/operational controls to ensure continuous service delivery.
Service category: Facility Management Service – Outcome Based
Estimated contract value: ₹2,486,736
EMD: ₹62,168
Variation clause: up to 25% in quantity or duration
Payroll requirement: ≥40% manpower on service provider payroll for at least one year
Payment terms: provider salaries paid first with PF/ESIC documentation, then claim from buyer
Delivery/onsite presence: service office in Puducherry state
EMD of ₹62,168 must accompany bid with necessary documents
Variation up to 25% in scope or duration; consent required for larger changes
Provider must maintain in-state Puducherry office and dedicated support
Service provider salaries paid first by the provider; claims to be reimbursed by Buyer with PF/ESIC documents; no immediate supplier payment delays specified
No fixed delivery milestones published; emphasis on ongoing facility management service delivery with dedicated support and escalation processes
Not explicitly specified in provided terms; implied performance and service levels likely governed by contract post-award
Not under liquidation, court receivership, or bankruptcy
Must maintain an in-state Puducherry service office with documentary evidence
Provide dedicated toll-free service support and escalation matrix
Commit to paying staff salaries with statutory compliance (PF/ESIC) and provide related documents
Provide past project experience proof via contracts/invoices or bidder self-certification
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Facility Management Service - Outcome Based
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Main Document
OTHER
OTHER
SCOPE_OF_WORK
ATC
OTHER
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS
Police Department
Police Department
Eastern Railway
KOLKATA, WEST BENGAL
N/a
JALAUN, UTTAR PRADESH
Mvvnl
LUCKNOW, UTTAR PRADESH
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GST registration certificate
Permanent Account Number (PAN) card
Experience certificates or contract copies with invoices
Financial statements or self-certification of financial capability
EMD submission proof (online or DD as applicable)
Technical bid documents and service capability statements
OEM authorizations or certifications (if applicable)
Proof of local Puducherry office and payroll capability
Key insights about PUDUCHERRY tender market
Bidders must meet eligibility criteria, submit GST and PAN, provide past experience proof (contracts/invoices), and attach EMD of ₹62,168. Ensure a Puducherry-based service office, dedicated support, escalation matrix, and payroll documentation (PF/ESIC). The 25% variation clause may adjust scope; confirm during bid submission.
Required documents include GST certificate, PAN, experience proofs (contracts/invoices or self-certification), financial statements, EMD receipt, technical bid, OEM authorizations if any, and evidence of a Puducherry office plus payroll capability with PF/ESIC records.
The EMD is ₹62,168. Bid submission must include the EMD with appropriate payment proof. Payment terms require the service provider to pay staff salaries first with PF/ESIC documentation, followed by reimbursement claims from the Buyer.
The contract permits up to a 25% increase or decrease in quantity or duration at bid issue, and post-issue adjustments remain within 25% with the service provider’s consent; full scope changes require Buyer's consent for lumpsum contracts.
Providers must ensure at least 40% of required manpower is on the provider’s payroll for one year, pay salaries upfront, and provide PF/ESIC documentation. This supports statutory compliance and audit readiness for ongoing service delivery.
Acceptable proofs include contract copies with invoices and bidder self-certification of service adequacy. Since no specific project type is mandated, demonstrate relevance through similar facility management engagements or campus support services.
Yes. The bidder must establish and maintain a dedicated service office within Puducherry, with documentary evidence submitted during bid, ensuring local availability for on-site management and rapid service response.
The tender emphasizes outcome-based facility management with governance, escalation procedures, payroll compliance, and dedicated support rather than fixed BOQ items, requiring robust service delivery and management controls aligned to campus facilities.
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Main Document
OTHER
OTHER
SCOPE_OF_WORK
ATC
OTHER
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS