Madhya Pradesh Home Department Scanner and Desktop Procurement Mandla 2026 - 25% Quantity Flexibility, RoHS BIS OEM Warranty

Tender Overview

The Madhya Pradesh Home Department, Mandla 481102, seeks procurement across multiple IT categories including Scanner (V3), Fixed Computer Workstation, and Entry/Mid Level Desktop Computers. The bid emphasizes branded, government-grade equipment with on-site OEM warranty and RoHS/BIS compliance. A 25% quantity variation right exists, enabling adjustments during contract execution. Service with near-site support, escalation matrices, and non-blacklisting requirements are mandatory. The project favors top-tier IDC brands and requires suppliers experienced with government departments. No BOQ is listed, and the estimated contract value and EMD are not disclosed in the available data.

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Technical Specifications & Requirements

• Product scope includes: Scanner (V3), Fixed Computer Workstation, and Entry/Mid Level Desktop Computers under the Home Department MP tender.
• Core components referenced: Processor Number, Graphic Card Number, RAM Size (GB), Primary Storage Capacity (GB), and SSD/HDD capacities.
• Software/OS: Factory Pre-Loaded Operating System; desktop OEM pre-load requirement.
• Connectivity and display: Wireless Connectivity, Monitor availability and Screen Size (cm).
• Warranty: On Site OEM Warranty (years); service terms require a dedicated escalation path.
• Compliance: RoHS and BIS certifications required from OEM; preference for branded top-three IDC brands.
• Delivery/variation: option clause allows up to 25% quantity variation during and after order; delivery timelines align with contract terms.
• Installation/maintenance: service center proximity to consignee location is mandatory.

Terms, Conditions & Eligibility

• Quantity flexibility: Purchaser may increase/decrease quantity by up to 25% at contract placement and during currency.
• Service infrastructure: mandatory Escalation Matrix with telephone numbers; dedicated toll-free service line.
• Compliance: bidder must provide a service certificate, non-blacklisting certificate, and OEM ROHS/BIS documentation.
• Brand and experience: supply must be branded top-three IDC brands with prior government department experience; service center near consignee required.
• Documentation: bidders must submit GST, PAN, experience certificates, financial statements, EMD documents, and OEM authorizations as applicable.
• Penalties/terms: explicit delivery schedule adherence and potential LD or penalties per contract terms; warranty and support commitments must be met.