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The Indian Army, Department Of Military Affairs, invites bids for repair, maintenance, and installation of various office-space plant/equipment types in Jalandhar, Punjab. The scope spans multiple equipment categories such as water dispensers, RO water purifiers, desert coolers, portable welding machines, quick dispensing systems, electric bush cutters, heavy-duty grass/bush cutting machines, air coolers, hydraulic pallet trucks, and tricycle rickshaws. The BOQ reportedly contains zero items, indicating a service-oriented procurement with a broad equipment portfolio and potential quantity adjustments up to 50% per the buyer clause. The opportunity emphasizes service delivery, local service capability, and vendor presence in the consignee state. Unique aspects include flexible scope variation and provider-driven asset ownership prerequisites. The estimated value and EMD are not disclosed in the available data. Overall, this tender targets experienced service providers capable of nationwide or regional deployment within the stipulated state boundaries. Tender in Jalandhar procurement for government office-space equipment maintenance is the primary context.
Product/service categories: repair, maintenance, and installation of office-space equipment
Expected evidence of past experience: contracts, invoices, execution certificates
Manpower requirement: minimum 40% on bidder payroll for at least 1 year
Fleet requirement: 30% of bid quantity vehicles owned by bidder
Support infrastructure: dedicated toll-free number and escalation matrix
Geographic requirement: office must be located in the consignee state (Punjab)
50% quantity/duration variation at contract issue, up to 50% post-issuance
Office presence in the consignee state with documentary proof
40% manpower on bidder payroll for at least one year and 30% owned vehicles
Dedicated toll-free service number and escalation matrix
No explicit payment terms provided; bidders should expect standard government terms linked to delivery milestones and acceptance.
No fixed delivery timeline published; bidders should be prepared for flexible service deployment and potential quantity/duration adjustments.
No penalty details specified; risk mitigation would occur through standard SLA-based penalties in the final contract.
Must have a service office in Punjab or the consignee state
Must demonstrate 40% manpower on payroll for at least 12 months
Must own at least 30% of bid quantity vehicles or have a documented vehicle fleet
Past project experience via contracts, invoices, or client certificates
Quantity
10
Bid Type
Two Packet Bid
Bid Validity
180 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
Yes
Startup Exemption/Relaxation
Yes
Bid Splitting Applied
No
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Repair, Maintenance, and Installation of Plant/ Systems/Equipments (Version 2) - Office Space; Water Dispenser; Service Provider , Repair, Maintenance, and Installation of Plant/ Systems/Equipments (Version 2) - Office Space; RO Water Purifier; Service Provider , Repair, Maintenance, and Installation of Plant/ Systems/Equipments (Version 2) - Office Space; Desert Cooler; Service Provider , Repair, Maintenance, and Installation of Plant/ Systems/Equipments (Version 2) - Office Space; Portable Welding Machine; Service Provider , Repair, Maintenance, and Installation of Plant/ Systems/Equipments (Version 2) - Office Space; Quick Dispensing System; Service Provider , Repair, Maintenance, and Installation of Plant/ Systems/Equipments (Version 2) - Office Space; Electric Bush Cutter; Service Provider , Repair, Maintenance, and Installation of Plant/ Systems/Equipments (Version 2) - Office Space; Heavy Duty Grass/Bush Cutting Machine; Service Provider , Repair, Maintenance, and Installation of Plant/ Systems/Equipments (Version 2) - Office Space; Air Cooler; Service Provider , Repair, Maintenance, and Installation of Plant/ Systems/Equipments (Version 2) - Office Space; Hydraulic Pallet Truck; Service Provider , Repair, Maintenance, and Installation of Plant/ Systems/Equipments (Version 2) - Office Space; Tricycle Rickshaw; Service Provider
Delivery Locations
1
Delivery Cities
JALANDHAR CITY
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| - | JALANDHAR CITY | JALANDHAR CITY | - | - | Project / Lumpsum Based | - | Estimated Cost of Spare/Consumable s/Items on Reimbursement basis in Rs (please input 0 if not applicable) : 10000 |
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GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
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GST registration certificate
Permanent Account Number (PAN) card
Experience certificates from similar repairs/maintenance projects
Financial statements or turnover proof
Emd/Security deposit proof (if applicable)
Technical compliance certificates (OEM authorizations, if required)
Service provider office details within the consignee state
Fleet ownership documents proving 30% owned vehicles
Escalation matrix and toll-free service contact details
Key insights about PUNJAB tender market
To bid, confirm eligibility (office in Punjab, 40% payroll on payroll, 30% owned vehicles), gather past project proofs (contracts, invoices, client certificates), obtain OEM authorizations if required, and prepare documents like GST, PAN, financials, and attendance proofs. Submit with service capability details and escalation matrices.
Required documents include GST registration, PAN card, experience certificates or execution proofs, financial statements, EMD proof (if applicable), technical compliance certificates or OEM authorizations, proof of office in Punjab, manpower payroll proof, and fleet ownership documents for 30% owned vehicles.
Acceptable proofs include contract copies with invoices and bidder self-certification, client execution certificates, or other execution documents like third-party release notes. These must demonstrate completion of similar repair/maintenance of office-space equipment or related services.
The procurement targets Jalandhar, Punjab, for repair, maintenance, and installation of multiple office-space equipment categories, including RO purifiers, water dispensers, desert coolers, welding machines, and related service items, under Army department requirements.
Yes. Bidders must own 30% of the bid quantity in vehicles, either in the bidder’s name or proprietor/partner name, with ownership documents uploaded for verification to support deployment if awarded the contract.
Bidders must provide a dedicated toll-free service number and a formal escalation matrix including contact numbers. This ensures timely service support and issue resolution throughout the contract duration.
While explicit standards are not listed, bidders should prepare for IS/ISO-like compliance and OEM-specific certifications where applicable, especially for equipment such as RO purifiers, water dispensers, and desert coolers, to meet government procurement norms.
The buyer clause allows up to 50% variation in contract quantity or duration at contract issue, and up to 50% again post-issuance. Bidders must plan scalable resources and flexible deployment strategies accordingly.