Custom Bid for Services - ----
Indian Army
GURDASPUR, PUNJAB
Bid Publish Date
03-Jan-2026, 2:50 pm
Bid End Date
17-Jan-2026, 3:00 pm
EMD
₹33,376
Value
₹16,68,825
Location
Progress
Quantity
1
Bid Type
Two Packet Bid
Bharat Sanchar Nigam Limited (BSNL), under the Department of Telecommunications, invites bids for a SLA-based maintenance and restoration of OFC faults by Field Replaceable Teams (FRT) in Meghalaya. Estimated value is ₹1,668,824.44, with an EMD of ₹33,376. The scope targets rapid fault restoration in the East Khasi Hills region (Meghalaya). The procurement emphasizes service reliability, response times, and adherence to ATC terms, alongside GeM conditions. The unique focus is on field-based fault rectification for optic fiber networks, requiring disciplined SLAs and mandatory bidder declarations. This opportunity targets telecom service providers with emergency maintenance capabilities in Meghalaya.
No explicit technical specifications were published in the BOQ. Key extractable elements include the service type (OFC fault maintenance and restoration), the use of Field Replaceable Teams (FRT), and the mandatory ATC adherence. The tender references careful compliance with GeM terms and the bidder’s mandatory declarations. Since no itemized quantities or technical performance metrics are provided, bidders should emphasize service delivery capabilities, emergency response, and region-specific fault restoration experience in Meghalaya.
Service type: SLA-based OFC fault maintenance and restoration
Delivery geography: East Khasi Hills, Meghalaya
Resource: Field Replaceable Teams (FRT) for on-site fault resolution
Standards/certifications: Not explicitly stated in BOQ
Performance metrics: Not published; rely on ATC and GeM terms
Warranty/AMC: Not specified in the data provided
EMD of ₹33,376 is mandatory to participate
Bidder declarations must be uploaded to qualify for technical evaluation
ATC terms prevail over GeM GTC in any contradiction
Not explicitly defined in the published data; ATC terms will govern payment conditions upon award.
No explicit delivery timeline provided; subject to ATC guidance and service SLAs.
Not specified in the excerpt; ATC terms may include SLAs and penalties if defaults occur.
Proven experience in SLA-based telecom maintenance and OFC fault restoration
Ability to deploy Field Replaceable Teams (FRT) for rapid on-site response
Compliance with GeM terms and mandatory declarations per ATC
Indian Army
GURDASPUR, PUNJAB
Bharat Petroleum Corporation Ltd
TIRUVALLUR, TAMIL NADU
Bharat Petroleum Corporation Ltd
TIRUVALLUR, TAMIL NADU
Indian Army
JORHAT, ASSAM
Indian Army
JORHAT, ASSAM
Tender Results
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GST certificate
PAN card
Experience certificates highlighting telecom/fiber maintenance work
Financial statements demonstrating ability to execute the contract
EMD submission proof (receipt or online payment confirmation) of ₹33,376
Technical bid documents adhering to ATC and GeM terms
OEM authorizations or service provider certifications if applicable
Declarations uploaded as per Buyer-added ATC terms
Key insights about MEGHALAYA tender market
Bidders must submit mandatory declarations per ATC, provide GST and PAN, attach experience certificates in telecom/fiber maintenance, and furnish EMD of ₹33,376. Ensure GeM and ATC compliance; upload technical bid as required and follow the GeM GTC terms during submission.
Required documents include GST certificate, PAN, experience certificates in telecom maintenance, financial statements, EMD proof of ₹33,376, technical compliance documents, OEM authorizations if applicable, and mandatory declarations per ATC to qualify for technical evaluation.
The estimated value is ₹1,668,824.44 with an EMD of ₹33,376. Bidders should prepare financials and deployment plans aligned with this scope and regional fault restoration requirements in East Khasi Hills.
In case of contradiction, the Buyer-added ATC terms prevail over GeM GTC. Bidders must carefully follow both, but prioritize the ATC clauses included with this tender.
The service target location is East Khasi Hills, Meghalaya (793001). Bidders should demonstrate on-site capability and regional service readiness for rapid fault restoration.
Specific SLA metrics are not published in the data. Bidders should rely on ATC and GeM terms and propose robust response/resolution times in their technical proposal, demonstrating FRT capabilities.
Provide detailed project histories showing prior SLA-based OFC maintenance or fiber fault restoration, including client names, service scope, response times, and success metrics; attach relevant certificates and deployment records with the bid.
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Main Document
BOQ
SCOPE_OF_WORK
PAYMENT
OTHER
OTHER
ATC
GEM_GENERAL_TERMS_AND_CONDITIONS