Bharat Heavy Electricals Limited remote service contract for AMOB Pipe Bending Machine diagnostic support 2025
Bid Publish Date
03-Jan-2026, 8:35 am
Bid End Date
23-Jan-2026, 2:00 pm
Value
₹4,50,000
Location
Progress
Quantity
1
Bid Type
Single Packet Bid
Categories
8
Tender Overview
Bharat Heavy Electricals Limited invites bids for a remote diagnostic service contract to deputize a service engineer on need basis for diagnosing AMOB Pipe Bending Machine issues in collaboration with the OEM. The engagement spans 2 years with an estimated value of ₹450,000. The service will be delivered via online remote support tools such as AnyDesk/TeamViewer, enabling real-time troubleshooting by the OEM-qualified engineer. Location and start/end dates are not specified in the available data, but the scope centers on on-demand remote problem resolution and OEM coordination.
Technical Specifications & Requirements
- Service contract to deputize a service engineer on need basis for diagnosing AMOB Pipe Bending Machine issues with the OEM through online remote support.
- Duration: 2 years; Estimated value: ₹450,000.
- Delivery method: remote troubleshooting using AnyDesk/TeamViewer; direct OEM coordination implied.
- No explicit technical performance parameters or installation requirements provided in the data.
- No detailed EMD amount listed; the tender data does not specify an EMD value.
- Emphasis on coordination with OEM for issue resolution and remote diagnostics.
- BoQ shows zero items; no quantity-based requirements available.
- Tender scope appears to be purely service-based rather than equipment supply.
Terms & Eligibility
- Submissions require: signed copy of the NIT (with annexures), GSTIN certificate, PAN card, valid Udyam registration (if applicable), and bank account details per Annexure-NEFT/cheque copy.
- The information provided here does not specify the EMD amount or payment terms; bidders should verify with the procuring organization.
- No start/end dates or delivery milestones are documented; bidders should seek clarification on timeline expectations from BHEL.
Key Specifications
-
Remote diagnostic service for AMOB Pipe Bending Machine
-
Two-year service duration
-
Online remote support via AnyDesk/TeamViewer
-
OEM coordination for diagnosing machine issues
-
Estimated value ₹450,000
-
No BoQ items or explicit quantities
Terms & Conditions
-
EMD amount not disclosed in tender data
-
GSTIN, PAN, and Udyam registration documentation required
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Remote service contract duration: 24 months
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OEM-driven diagnostic support via remote tools
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Payment terms not specified; confirm with BHEL
Important Clauses
Payment Terms
Not specified in provided data; bidders should confirm terms with BHEL.
Delivery Schedule
No explicit milestones or start/end dates available; clarify with BHEL.
Penalties/Liquidated Damages
No LD details provided; verify scope and penalties during bid clarification.
Bidder Eligibility
-
Experience in remote diagnostic support for industrial machinery
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Demonstrated OEM coordination capabilities
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Financial stability evidenced by GST, PAN, and bank details
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Custom Bid for Services - Service Contract for deputing service engineer on need basis through online remote support (Any Desk / Team Viewer) for diagnosing of AMOB Pipe Bending Machine issues with OEM for a period of two years
Authority Records
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Documents 6
GeM-Bidding-8779347.pdf
Main Document
Scope Of Work Document
SCOPE_OF_WORK
Payment Terms & Condition
PAYMENT
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Required Documents
Signed and filled Copy of NIT including annexures (all pages)
Copy of GSTIN Registration Certificate
Copy of PAN card
Copy of Valid Udyam registration (if any)
Bank A/c detail as per Annexure-NEFT / Bank Cheque copy of company
Corrigendum Updates
1 Update Update
Extended Deadline
23-Jan-2026, 2:00 pm
Opening Date
23-Jan-2026, 2:30 pm
Financial Results
| Rank | Seller | Price | Item |
|---|---|---|---|
| L1 | AMOB MACHINES INDIA PRIVATE LIMITED Under PMA | Item Categories : Custom Bid for Services - Service Contract for deputing service engineer on need basis through onli |
Frequently Asked Questions
Key insights about ANDHRA PRADESH tender market
How to bid for remote service contract tender in India for AMOB machine
Bidders should ensure they submit a signed NIT with annexures, GSTIN, PAN, and valid Udyam registration, plus bank details. The contract requires on-demand remote diagnostics via AnyDesk/TeamViewer and OEM coordination for two years, with an estimated value of ₹450,000. Clarify EMD and payment terms with BHEL before submission.
What documents are required for BHEL remote support tender in 2025
Required documents include the signed NIT with annexures, GSTIN certificate, PAN card, valid Udyam certificate if applicable, and bank account details per Annexure-NEFT/cheque copy. Ensure all pages are legible and match bidder credentials for eligibility.
What are the technical specifications for AMOB pipe bending remote service
The specification mandates deputing a service engineer on need basis for diagnosing AMOB Pipe Bending Machine issues via remote tools, for a 2-year period. Coordination with OEM is implied, and tools like AnyDesk/TeamViewer must be used for diagnostics.
When is the delivery timeline for the BHEL remote service contract
No explicit start date or milestones are listed. Bidders should seek clarification from BHEL for the intended activation date and any interim performance expectations, given the two-year service window and remote diagnostic nature.
What is the EMD amount for the BHEL service contract
The tender data does not specify an EMD amount. Bidders must request the exact EMD value and acceptable payment mode from BHEL or the issuing department during the pre-bid clarifications.
What specifications and standards apply to BHEL remote support
No formal standards (e.g., ISI/ISO) are listed for this remote diagnostic service. The evaluation will hinge on OEM coordination capability and ability to provide timely remote diagnostics for AMOB Pipe Bending Machines.
What are the eligibility criteria for service engineers in this tender
Applicants should demonstrate prior remote diagnostic experience on industrial machinery, show the ability to coordinate with OEM, and provide company GST, PAN, and bank details. The two-year duration highlights the need for consistent, reliable remote support delivery.
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Unlock Tender Documents
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Documents 6
GeM-Bidding-8779347.pdf
Main Document
Scope Of Work Document
SCOPE_OF_WORK
Payment Terms & Condition
PAYMENT
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS