National Informatics Centre MFM (V2) Tender India 2025 - Multifunction Machine MFM (V2) Q2 Procurement
Bid Publish Date
12-Nov-2025, 4:24 pm
Bid End Date
22-Nov-2025, 5:00 pm
Value
₹2,00,000
Location
Progress
Key Highlights
- • Topic: Functional Service Centre requirement in the state of each consignee location; establishment within 30 days of award
- • Financials: Estimated value ₹200,000; EMD amount not specified in available data
- • Delivery: Option clause permitting up to 25% quantity variation at contracted rates; delivery time extensions follow a defined formula
- • Warranty: 3-day defect rectification window; 0.5% penalty per week of delay; cumulative cap 10% of contract value
- • Service: Dedicated toll-free service number and Escalation Matrix required
- • Compliance: Mandatory upload of certificates/documents; non-submission risks rejection
Tender Overview
Organization: National Informatics Centre (nic), under the Department of Electronics and Information Technology. Product: Multifunction Machine MFM (V2) Q2 with scope for Supply, Installation, Testing and Commissioning. Estimated value: ₹200,000. Location details are not specified in the data; tender is issued for procurement of MFM units. Key differentiator includes the formal option clause allowing up to 25% quantity variation at contracted rates and a delivery timeline aligned to the original delivery period with adjustments. The tender emphasizes mandatory certificates, service capability, and penalties for delayed warranty service, indicating a strict post-sales support requirement. Unique aspects include a detailed warranty service window and a structured escalation framework for service support.
Technical Specifications & Requirements
- Product/service: Multifunction Machine MFM (V2) (Q2)
- Scope: Supply, Installation, Testing and Commissioning of goods
- Warranty & service: 3 days defect rectification window; penalties at 0.5% of unit price per week of delay; cumulative penalties capped at 10% of contract value
- Service readiness: Must have a Functional Service Centre in the state of each consignee location (or establish within 30 days of award); payment contingent on evidence of service centre
- Support: Dedicated toll-free service number and a formal Escalation Matrix for service support
- Compliance: Upload of required certificates/documents as per BID conditions; non-submission triggers rejection
- Delivery: Option clause allows quantity change up to 25%, with time adjustments based on a formula; minimum extension rules apply
- Price scope: Bid price to include all cost components for delivery and commissioning
Terms, Conditions & Eligibility
- EMD amount not specified in the data
- Delivery terms: Based on original delivery period; extended periods consider extended quantities with minimum 30 days extension
- Payment terms: Not explicitly defined beyond inclusion of all cost components; evidence of service centre impacts timely payment
- Insurance, GST, PAN, and financial credentials: Bidders must attach required documents consistent with bid conditions
- Penalties: Service delay penalties apply; PBG/Performance security may be used to recover penalties
- Eligibility: Bidders must comply with AtC and corrigendum requirements; establish service presence or demonstrate capability within 30 days of award
- BOQ: No items listed; no specific itemized quantities
Key Specifications
-
Product: Multifunction Machine MFM (V2) (Q2) with Supply, Installation, Testing and Commissioning
-
Economic: Estimated value ₹200,000; no itemized BOQ
-
Service readiness: Functional Service Centre in state of each consignee; establish within 30 days of award
-
Warranty: 3 days for defect rectification; 0.5% weekly penalty; 10% contract cap
-
Delivery flexibility: 25% quantity variation; time extension formula with minimum 30 days
Terms & Conditions
-
Delivery quantity may vary by up to 25% during contract; adjusted delivery period applies
-
Service centre presence required; 30 days to establish if not existing
-
Warranty service penalties enforceable; PBG can be drawn to cover penalties
Important Clauses
Payment Terms
Bid price covers all costs; payment contingent on service centre evidence and delivery milestones; penalties may be applied for delays
Delivery Schedule
Original delivery period governs; option quantity extensions may adjust schedule; minimum 30-day extension rule
Penalties/Liquidated Damages
3-day rectification target; 0.5% unit price per week delay; total penalties capped at 10% of contract value
Bidder Eligibility
-
Functional service capability in the same state as consignee or willingness to establish within 30 days
-
Submission of mandatory certificates and bid documents per AtC
-
Evidence of ability to supply, install, test, and commission MFM (V2) devices
Tender Data
Bid Details
Quantity
2
Bid Type
Two Packet Bid
Bid Validity
180 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Inspection Required
No
RA Qualification Rule
H1-Highest Priced Bid Elimination
Tech Clarification Time
2 Days
Preference & Exemptions
Startup Exemption (Experience)
Yes | Complete
Requirements
Min. Avg. Annual Turnover
1
OEM Avg. Turnover
8
Past Performance
10 %
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
Multifunction Machine MFM (V2) (Q2)
Authority Records
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Documents 3
GeM-Bidding-8534177.pdf
Main Document
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates showing relevant work in similar devices
Financial statements / turnover details
EMD document or proof of bid security (if applicable)
Technical bid documents and conformity certificates
OEM authorizations or dealer/authorised service provider letters
Any other certificates specified in AtC or corrigendum
Frequently Asked Questions
Key insights about GUJARAT tender market
How to bid for NIC MFM tender in India 2025 with MFM V2?
Bidders should prepare and submit all mandatory documents listed in Terms and Conditions, including GST, PAN, experience certificates, financials, OEM authorizations, and technical bids. Ensure establishment or demonstration of a Functional Service Centre in the consignee state, and comply with the 25% quantity option clause and 3-day defect rectification SLA.
What documents are required for NIC multifunction printer tender in 2025?
Required documents include GST certificate, PAN card, experience certificates for similar MFM supply, financial statements, EMD proof if applicable, technical conformity certificates, OEM authorization letters, and evidence of a dedicated service desk with escalation matrix.
What are the warranty service terms for NIC MFM V2 tender?
Warranty requires defect rectification within 3 days of notification; if not met, penalties apply at 0.5% of unit price per week delayed, capped at 10% of contract value; penalties may be recovered via Performance Security or direct payment recovery.
What is the delivery quantity flexibility in the NIC bid?
Contract allows up to 25% additional quantity to be ordered at contracted rates; extension timing calculated as (additional quantity ÷ original quantity) × original delivery period with a minimum of 30 days.
What standards or service requirements are specified in the NIC tender?
The data emphasizes service capability with a dedicated toll-free number and escalation matrix; no ISO/IS standards are explicitly stated in the available data, but full conformity certificates must be uploaded per bid terms.
When is payment linked to service capability for NIC MFM?
Payment is contingent on submission of documentary evidence showing a Functional Service Centre in the consignee state; the bid requires complete cost coverage including installation, testing and commissioning.
What are the key qualification criteria for NIC MFM V2 bid 2025?
Eligibility includes demonstrated ability to supply and install MFM V2 devices, presence or establishment of a state-wise service centre within 30 days of award, and submission of mandatory certificates and OEM authorizations as per AtC.