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GEM

Indian Army Office Suite Software Tender 2026 - PAC Only, 0 License Upgrades, EMD ₹37,000

Bid Publish Date

04-Jun-2026, 9:55 am

Bid End Date

15-Jun-2026, 10:00 am

EMD

₹37,000

Location

BHOPAL , MADHYA PRADESH
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Progress

Issue04-Jun-2026, 9:55 am
AwardPending
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Quantity

45

Bid Type

Two Packet Bid

Tender Overview

The Indian Army (Department of Military Affairs) invites bids for an Office Suite Software package under the PAC Only qualification. The procurement references a proprietary office suite with licensing options to be defined by bidders. The bid requires an EMD of ₹37,000 and includes service support considerations such as a functional service center and toll-free support. The scope emphasizes vendor capability, including OEM turnover criteria and post award service commitments. The lack of a BOQ suggests the itemized quantity is to be clarified during bid evaluation. This notice targets suppliers with robust regional service networks and mandatory escalation procedures, focusing on licensed, on-premise or cloud-enabled office productivity software. Unique elements include MeitY-empaneled cloud storage considerations and OEM support terms that influence eligibility.

Technical Specifications & Requirements

  • Offered Product: Office Suite Software
  • Licensing Type: Types of License and Licensing Option (details not disclosed in data)
  • Office Suite: Proprietary suite with platform compatibility across supported Operating Systems
  • Support Period: Updation and Upgrades years set to 0 (no extended support stated)
  • Cloud Storage: Cloud Storage Provided (in GB) with a MeitY-empaneled provider requirement
  • Minimum End-User Requirements: Software delivered through unspecified deployment channel
  • Other: No BOQ items listed; exact itemization to be clarified during bid processing

Terms, Conditions & Eligibility

  • Service Centers: Functional center in each Consignee location; required within 30 days of award if not pre-existing
  • Dedicated Support: Need a dedicated toll-free number and an Escalation Matrix for service support
  • Turnover: Bidder minimum average annual turnover in last 3 years (ending 31st March) as per bid document; OEM turnover criteria similarly defined; for bunch bids, OEM with highest bid value must meet this
  • Documentation: Audited balance sheets or CA/Cost Accountant certificate to verify turnover; documentary evidence required
  • ATC: Buyer uploaded ATC document available for reference

Key Specifications

  • Office Suite Software: Proprietary package with licensing options

  • Licensing options to be clarified; license types not specified in data

  • OS compatibility: Supported operating systems to be confirmed by bidder

  • Cloud storage: GB capacity to be defined; MeitY-empaneled provider required

  • Support: No explicit duration for updates/upgrades; data indicates 0 years unless stated

  • Deployment: Software delivery method (on-premise vs cloud) not specified; bidder to provide deployment plan

Terms & Conditions

  • EMD of ₹37,000 required; payment terms TBD upon award

  • Service center must be established within 30 days if not existing

  • OEM turnover criteria apply; three-year average turnover must be demonstrated

Important Clauses

Payment Terms

Payment release linked to documentary evidence of a functional service center and completion of specified milestones per bid terms

Delivery Schedule

30-day window to establish service center post-award; exact deployment timelines to be defined in RFP

Penalties/Liquidated Damages

LD provisions to be specified in the buyer ATC; details to be confirmed during bid evaluation

Bidder Eligibility

  • Minimum average annual turnover for bidder in last 3 financial years as per terms

  • OEM turnover criteria met by the primary product OEM (highest bid value OEM) in a bunch bid

  • Functional service center presence or ability to establish within 30 days of award

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

Yes

Item Category

Office Suite Software (V3) (Q2) ( PAC Only )

Authority Records

MINISTRY OF DEFENCEMILITARY AFFAIRS DEPARTMENT
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Documents 6

GeM-Bidding-9273139.pdf

Main Document

Other Documents

OTHER

Other Documents

OTHER

CATALOG-Specification-1

CATALOG Specification

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Technical Specifications 1 Item

Item #1 Details

View Catalog
Category Specification Requirement
BASIC INFORMATION Offered Product are Government Edition
SCOPE OF LICENSE Types of License Perpetual
SCOPE OF LICENSE Licensing Option Device Based
OFFICE SUITE Proprietary Suite Microsoft Office LTSC Standard
OFFICE SUITE Office Suite Package/Software contains Access/App sheet (features- creating and managing relational databases with forms, queries, reports, and data entry automation), Note-Taking tool (features- create organize and share notes across devices), Presentation software (features- Slide Templates, Text Formatting, Graphics Insertion,Multimedia support, Animation & Transition, Collaboration and sharing), Publisher/Slides/Creator (features- Brochures, flyers, newsletters, and business card, layout and design tools), Spreadsheet (features- formula calculations, data tables, cell formatting, Pivot Table/ Table, Charts and Graphs,Real time Collaboration,), Word Processor (features- text editing and formatting, document structuring, spell check, templates, file export)
OFFICE SUITE Operating Systems Supported by the offered product Windows
OFFICE SUITE Number of Years upto which support is available from OEM/Seller for Updation (Patches and Bug fixes) within support period (Hint: Choose 0 for no such support provided) 5 Or higher
OFFICE SUITE Number of Years upto which support is available from OEM/Seller for Upgradation of version within support period(Hint: Choose 0 for no such support provided) 0, 1, 3, 5 Or higher
Minimum Requirements at User End Software supplied through Cloud Activation
Cloud Storage Cloud Storage Provided (in GB) 0.0 Or higher
Cloud Storage Cloud storage provider empanelled with MeitY NA Or higher

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Historical Data

Required Documents

1

GST certificate

2

PAN card

3

Audited financial statements showing three-year turnover

4

CA/Cost Accountant certificate for turnover verification

5

Evidence of Functional Service Centre or proof of establishment within 30 days of award

6

OEM authorization/credentials for offered product

7

Technical bid documents demonstrating compliance with the Office Suite software requirements

8

Payment of EMD receipt or proof of deposit

Frequently Asked Questions

How to bid for Indian Army Office Suite software tender 2026 in PAC Only category

To participate, bidders must meet turnover criteria for three years, provide EMD of ₹37,000, and ensure a functional service center or establish one within 30 days of award. Submit OEM authorizations, GST, PAN, and audited financials, plus technical bid demonstrating licensing and deployment capabilities.

What documents are required for Army software procurement submission in PAC

Required documents include GST certificate, PAN, three-year turnover evidence (audited statements or CA certificate), OEM authorization, service center proof or plan, dedicated support contact details, and the technical bid showing licensing and deployment strategy for the Office Suite.

What are the licensing options for the Office Suite software tender 2026

The tender lists licensing types and options but does not disclose specifics in the data. Bidders should present license type variety (per-user, per-device, or concurrent) and detail upgrade paths, renewal terms, and compatibility with designated operating systems to align with buyer expectations.

What is the EMD amount and when is it payable for Army software tender

EMD is ₹37,000. Process and payment terms will be defined in the RFP; ensure the EMD is submitted via the prescribed mode with tender submission and referenced in the bid response.

What are the MeitY cloud storage requirements for this procurement

Bidders must address cloud storage capacity (in GB) and confirm MeitY-empanelled provider status. Include data protection measures, uptime commitments, and security certifications to satisfy cloud storage compliance as part of the technical bid.

What are the service center requirements for Indian Army software supply

A functional service center must exist in each consignee location or be established within 30 days of award. Payment is contingent on documentary evidence of the service center’s operation, including escalation contacts and toll-free support numbers.

What turnover evidence is required from bidders and OEMs for eligibility

Provide audited balance sheets for three financial years or CA/Cost Accountant certificates showing three-year turnover. If the bidder is under three years old, use completed years post-incorporation; OEM turnover should meet the criteria for the primary product category.

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