GEM

District Panchayat Alappuzha Laptop Procurement Kerala HP/DELL ISO Certified 2025

Bid Publish Date

22-Nov-2025, 1:28 pm

Bid End Date

02-Dec-2025, 9:00 pm

Progress

Issue22-Nov-2025, 1:28 pm
AwardPending
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Quantity

16

Bid Type

Two Packet Bid

Key Highlights

  • Brand preference: HP/DELL or higher; OEM/Authorized partner with MAF
  • Kerala service capability: functional service centre in the consignee district
  • Experience requirement: minimum 7 years in Gem with Kerala-specific deployments
  • Delivery flexibility: option to increase quantity up to 25% during contract; minimum 30 days extension rule
  • Compliance: ISO-certified vendor and OEM; OEM warranty certificates required at delivery
  • Documentation readiness: GST certificate, Kerala registered office proof, three 25+ unit orders in Kerala (FY 2021-24)

Categories 1

Tender Overview

The District Panchayat Alappuzha (Local Self Government Department Kerala) invites bids for entry and mid-level laptop notebooks to be supplied and installed in Kerala, specifically Alappuzha. The procurement targets OEM laptops from HP/DELL or higher brands, with a service centre in the consignee district and GST-registered bidders. Bids must demonstrate experience with similar deployments in Kerala and provide OEM authorization. Key differentiators include brand preference, in-district service capability, and compliance with ATC clauses concerning quantity variation. The BOQ shows no items listed, and the estimated value and EMD are not disclosed, necessitating careful bid alignment with ATC terms.

Technical Specifications & Requirements

  • Product category: Entry and Mid-level laptop notebooks for government deployment in Kerala
  • Preferred brands: HP/DELL OR HIGHER BRAND; OEM or Authorized partner with MAF
  • Service capability: Functional service centre in the consignee district; proof of address required
  • Experience requirements: Minimum 7 years in GEM; at least three work orders of 25 laptops in a single order from the same OEM in Kerala (FY 2021-22, 2022-23, 2023-24)
  • Certifications & warranties: Vendor and OEM must be ISO-certified; OEM warranty certificates to be submitted at delivery; extended after-sales installation/training/troubleshooting support
  • Compliance: Not to quote obsolete models; GST certificate of bidder required; evidence of Kerala registered office
  • ATC terms: Quantity variation up to 25% at contract placement and during currency; delivery period starts from the last date of original DO, with minimum 30 days for any extended delivery period
  • Documentation: Self-certification on ATC adherence; supplier must have a robust installation/maintenance group in India

Terms, Conditions & Eligibility

  • EMD/Payment terms: Not disclosed in data; bidders must prepare per ATC terms and compensate via standard EMD as applicable in GeM portal
  • Delivery timeline: Delivery period linked to original DO; extended period calculations per option clause with a 30-day minimum
  • Warranty & penalties: OEM warranty certificates required; after-sales service commitments included; penalties/LD as per contract terms (ATC)
  • Submission prerequisites: GST, PAN, OEM MAF, prior work orders in Kerala, service center proof, non-obsolete model declarations, and ISO certifications
  • Eligibility basics: OEM or Authorized partner with proven Kerala deployment, 7-year Gem experience, address-proof for local service center, and compliance with all ATC clauses
  • Market verification: Buyer may reject bids based on market survey outcomes; adherence certificates to be uploaded

Key Specifications

  • Product: Entry and mid-level laptop notebooks

  • Brand: HP/DELL or higher; OEM/Authorized partner

  • Service: In-district service centre in Kerala; address proof

  • Orders: Minimum three work orders of 25 laptops in one order from same OEM in Kerala (FY 2021-22 to 2023-24)

  • Certification: ISO-certified bidder and OEM; MAF/OEM authorization

  • Warranty: OEM warranty certificates; post-delivery rectification guarantee

  • ATC: Quantity increase up to 25%; delivery period from last DO date; minimum 30 days for extended delivery

  • Eligibility: 7 years GEM experience; not obsolete models; GST certificate; Kerala office

Terms & Conditions

  • ATC quantity variation up to 25% during contract and currency with 30-day minimum extension

  • Kerala-based service centre requirement and GST/office proofs for eligibility

  • ISO-certified bidder and OEM with MAf and warranty certificates mandatory

Important Clauses

Payment Terms

EMD amount not disclosed; payments to follow GeM ATC terms and contract-specific terms after delivery and acceptance

Delivery Schedule

Delivery period starts from the last date of original delivery order; additional time calculated as (Increased quantity ÷ Original quantity) × Original delivery period, with minimum 30 days

Penalties/Liquidated Damages

Penalties/LD to be as per contract terms; market survey may influence acceptance; non-compliance with ATC can lead to rejection

Bidder Eligibility

  • OEM or Authorized partner with MAf specific to the tendered laptops

  • Kerala GST registration and Kerala registered office proof

  • Minimum 7 years GEM experience with Kerala deployment proof

  • Proof of three orders of 25+ laptops in a single order from same OEM in Kerala (FY 2021-22 to 2023-24)

  • ISO-certified bidder and OEM with warranty documentation

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

OEM authorization/Major Agreement or MAF for proposed laptops

4

Evidence of Kerala registered office and service centre address

5

Experience certificates showing at least 7 years in GEM and three orders of 25+ laptops in Kerala (FY 2021-22 to 2023-24)

6

ISO certification certificates for bidder and OEM

7

OEM warranty certificates to be submitted at delivery

8

Proof of successful installation, commissioning, training, troubleshooting & maintenance capability in India

Frequently Asked Questions

Key insights about KERALA tender market

How to bid for the laptop tender in Alappuzha Kerala 2025?

Bidders must register on GeM, upload OEM authorization, ISO certificates, GST, PAN, proof of Kerala office, and service center. Provide three Kerala orders of 25+ laptops (FY 2021-24) and 7+ years GEM experience. Ensure quotes comply with ATC quantity variation up to 25% and include OEM warranty certificates.

What documents are required for Kerala laptop procurement bid?

Submit GST certificate, PAN card, OEM MAf, Kerala office proof, service center proof, ISO certificates for bidder and OEM, experience certificates including three 25+ laptop orders in Kerala, and OEM warranty certificates; include self-certification for ATC adherence.

What are the technical specs for the district laptop procurement in Kerala?

Specifications require entry/mid-level notebooks from HP/DELL or higher, with in-district service center support, MAf/authorization, and non-obsolete models. OEM warranty certificates must be provided; ensure ISO certification for both bidder and OEM and three qualifying Kerala orders.

What is the delivery schedule for the Kerala laptop tender?

Delivery begins from the last date of the original delivery order. If quantity increases by up to 25%, extended delivery time is calculated as (Increased quantity ÷ Original quantity) × Original delivery period, with a minimum of 30 days.

What are the eligibility criteria for OEM laptop suppliers in Kerala?

Must be OEM or authorized partner with MAf, Kerala GST and office proof, 7 years GEM experience, three Kerala orders of 25+ laptops, ISO-certified, and OEM warranty certificates to be supplied at delivery.

How to verify warranty and after-sales support for Kerala laptop bid?

Submit OEM warranty certificates at delivery, plus evidence of India-based installation, commissioning, training, troubleshooting and maintenance capabilities; ensure service centre in Kerala with address proof and trained personnel.

What is the role of 25% quantity variation in this tender?

The purchaser may increase/decrease the order by up to 25% at contract placement and during currency; delivery period adjusts proportionally using the ATC formula, with a minimum extension of 30 days when applicable.

Who qualifies for the Kerala service center requirement in this laptop bid?

Bidder must demonstrate a functional service centre in the consignee district (Kerala), with address proof, to support installation, training, troubleshooting and maintenance.

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