Progress
Hpcl Rajasthan Refinery Limited invites bids for Facility Management Services (Lump Sum Based) in KACHCHH, GUJARAT. Scope covers Housekeeping, Pest Control, Collection and disposal of garbage, with consumables provided by the service provider and included in contract cost. The tender allows a 25% up/down adjustment in contract scope or duration and requires adherence to an Integrity Pact. Referenced SLA-based service levels and scope detailed in the attached ATC/SLA documents. This is a single, integrated FM contract with potential scope expansion up to 25% with supplier consent, aligning with lump-sum pricing.
FM service category: Lump-sum facility management for industrial premises
Scope: Housekeeping, pest control, garbage collection and disposal
Consumables: Included in contract cost
Contract flexibility: 25% up/down adjustment in scope or duration
Documentation: Integrity Pact mandatory; SLA/PQC in ATC
Delivery model: SLA-based performance with site-specific requirements
25% quantity/duration adjustment permitted at both bidding and contract issuance
Integrity Pact mandatory; upload scanned copy with bid submission
Consumables fetch included within contract price; separate supply not required
ATC/SLA documents govern PQC, scope of supply, and penalties
EMD amount not disclosed in tender data; refer to official ATC
Payment terms linked to SLA performance per ATC; details available in supplier-SLA documentation
Delivery/implementation milestones to be defined in SLA; site readiness at Gujarat facility
LD terms to be specified in SLA; refer to ATC for breach consequences and recovery mechanisms
Experience in facility management services for industrial sites
Valid GST, PAN, and financial documents
Compliance with Integrity Pact and ATC/SLA terms
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
120 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
RA Qualification Rule
H1-Highest Priced Bid Elimination
Tech Clarification Time
2 Days
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Min. Avg. Annual Turnover
264
Arbitration Clause
No
Mediation Clause
No
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
Facility Management Services - LumpSum Based - Industrial; Housekeeping, Pest Control Service, Collection and disposal of garbage, As per SLA; Consumables to be provided by service provider (inclusive in contract cost)
Advisory Bank
State Bank of India
ePBG Percentage
5%
ePBG Duration (Months)
28
Payment Timelines
Payments shall be made to the Seller within 15 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Pre-Bid Date
07-08-2026 11:00:00
Pre-Bid Venue
Pre bid meeting is scheduled on 07.08.2026, 11:00 AM. Join Zoom Meeting https://hpcl-in.zoom.us/j/93817135888? pwd=gCtf0TNo9vtgqIIIrKFg6IwImCQfYS.1 More Ways to join: Web Browser - https://hpcl-in.zoom.us/j/93817135888? pwd=gCtf0TNo9vtgqIIIrKFg6IwImCQfYS.1 Meeting ID: 938 1713 5888 Passcode: 064928
Delivery Locations
1
Delivery Cities
Kachchh
Delivery Pincodes
370421
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Hemendra Kumar Meena | 370421,HPCL RAJASTHAN Refinery Limited, Crude Oil Terminal, GMB Old Port Road, Near Samundra Township, Mundra, Gujrat, 370421 | Kachchh | Gujarat | 370421 | Project / Lumpsum Based | - | - |
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Main Document
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GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
Extended Deadline
20-Aug-2026, 9:30 am
Opening Date
20-Aug-2026, 10:00 am
GST registration certificate
PAN card
Experience certificates for similar FM services
Financial statements (audited where available)
EMD/Security deposit documentation (as per ATC)
Technical bid documents
OEM authorizations (if any)
Signed Integrity Pact
Key insights about GUJARAT tender market
Bidders must submit GST, PAN, experience certificates, financials, EMD documents, technical bid, and signed Integrity Pact. The lump-sum FM contract includes consumables; 25% scope/duration adjustment is allowed. Refer to ATC for SLA details, PQC, and any OEM authorizations required by HPCL RRL.
Required documents include GST registration, PAN card, past FM service experience certificates, audited financial statements, EMD/security deposit documentation, technical bid, OEM authorizations if applicable, and a signed Integrity Pact as per ATC guidelines.
The tender covers housekeeping, pest control, and garbage collection with consumables included. Specific SLA and PQC terms are described in the Buyer uploaded ATC. No itemized BOQ; contract value remains lump-sum with 25% scope adjustment allowed.
Exact submission deadlines are published in the official portal guidelines. Bidders should monitor the ATC and portal announcements for deadline updates, given the 25% scope variation clause and integrated SLA terms that may influence the submission timeline.
Payment terms follow SLA-based conditions defined in the ATC. Typical structure may include milestone-based payments aligned to service delivery performance, with possible deductions for non-compliance and adherence to the integrity pact and QS requirements.
The buyer may increase or decrease contract quantity or duration by up to 25% at contract issue and after issue with consent. For lumpsum FM contracts, the scope and value may expand by 25% with the bidder’s agreement, influencing pricing and delivery commitments.
Yes. Consumables necessary for housekeeping, pest control, and waste management are included in the contract cost, removing separate procurement responsibilities for the supplier and ensuring all-site operations align with SLA standards.