Doc Admin Department Of Commerce AMC/CMC Tender New Delhi 2026 - 25% Variation, EMD ₹47520, Service Support & Malicious Code Certificate

Tender Overview

Doc Admin (Department Of Commerce) invites bids for Customized AMC/CMC for Pre-owned Products in New Delhi, Delhi 110001. The tender references an Estimated Value not disclosed and an EMD of ₹47,520. The contract allows a 25% up/down variation in quantity or duration at issue and requires bidders to align with post-award revisions. The edition emphasizes service and hardware integrity through a Malicious Code Certificate and strict supplier responsibility clauses. Bidders must ensure non-liquidation status and provide undertakings, with emphasis on service presence in the consignee state and dedicated support channels. The procurement emphasizes security and reliable post-sale support for pre-owned items, with supplier liability for performance and IP considerations. Unique clauses include assignment/sub-contract restrictions, joint liability, and mandatory upload of relevant certificates. This tender targets vendors capable of rapid deployment, service coverage, and compliance with buyer-atc documentation. The opportunity is positioned for firms with robust service networks and compliance processes.

Technical Specifications & Requirements

• EMD: ₹47,520.
• Variation Clause: Buyer may adjust quantity or contract duration up to 25% at contract issuance and later adjustments capped at 25%.
• Malicious Code Certificate: Document certifying no embedded malicious code; breach consequences noted.
• Service & Support: Office of Service Provider must be located in the consignee’s state; dedicated toll-free number required; escalation matrix to be provided.
• Certificates: Upload of required certificates/documents is mandatory per ATC and Corrigendum; non-submission leads to rejection.
• Sub-contracting/Assignment: Prior written consent required; joint liability remains with seller.
• Warranty/Support: Not explicitly stated; emphasis on service availability and compliance.
• Documentation: GST, PAN, and other standard bid documents implied by T&Cs; ensure all required attestations are included.

Terms, Conditions & Eligibility

• EMD: ₹47,520.
• Financial Standing: Not under liquidation or bankruptcy; bid must include an undertaking.
• Office/Support: Local service office in consignee state; dedicated toll-free support line and escalation matrices.
• Assignment/Sub-Contracting: Requires buyer’s written consent; joint liability retained.
• Certificate Upload: Mandatory for all required certificates; failure to upload may result in rejection.
• Vendor Conduct: Adherence to malware and IP protection commitments; breach consequences defined in contract.