Open Tender for Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Acer,Annual Maintenan in KANNUR, KERALA

The eligibility requirements include being a registered entity, having a valid operating license, and a proven history in delivering maintenance services for IT equipment and peripherals. Additionally, the vendor must comply with the necessary standards and regulations specific to the Ministry of Defence.

Vendors must provide maintenance services for a range of devices including desktops from brands like Acer and Dell, as well as laptops and various types of printers, including multi-function printers. Compliance with quality assurance standards and readiness to address service needs in a timely manner is crucial.

Bidders must submit their proposals in specified formats outlined within the tender guidelines. Typically, accepted formats include PDF or DOCX for written proposals and XLS or CSV for financial documents. Detailed submission instructions will be provided during the bidding phase.

The EMD amount will be specified in the tender documents. The deposit acts as a security measure, ensuring that bidders show genuine intent to fulfill the contractual obligations if awarded. Specific terms for performance security and EMD will also be highlighted in the bid submission requirements.

Micro, Small, and Medium Enterprises (MSEs) are given preferential treatment during the evaluation process, fostering an equitable bidding environment. These provisions support local business growth while allowing MSEs an opportunity to compete with larger firms, promoting compliance with Make in India initiatives.