Central Board Of Excise And Customs annual maintenance service tender New Delhi HP desktops laptops peripherals 2026

Tender Overview

The Central Board Of Excise And Customs (cbec), Department Of Revenue, invites bids for Annual Maintenance Service covering Desktops, Laptops and Peripherals (HP) including Desktop PCs, Multifunction Printers, Monochrome/Laser printers, Colour printers, Scanners in New Delhi, Delhi 110001. Estimated value is ₹1,164,000 with no BOQ items listed. The procurement focuses on comprehensive AMS for a government setup, consolidating multiple HP devices under a single maintenance contract. A key differentiator is the broad device scope (desktops, laptops, printers, scanners) within one service arrangement, enabling streamlined support and compliance across devices.

Technical Specifications & Requirements

• Scope includes Annual Maintenance Service for HP desktops, laptops, printers, scanners and peripherals.
• No explicit device-by-device technical specs are provided in the tender data; bidders should prepare AMS capabilities for a multi-brand HP environment and related peripherals.
• Estimated value: ₹1,164,000; potential for service-level variations within procurement norms.
• Contractual flexibility: Tender terms permit a 25% increase/decrease in quantity or duration at the time of contract issue and again with consent post-issuance.
• EMD not specified in the data; bidders should verify payment security requirements during submission.
• Location is New Delhi, Delhi; delivery/onsite maintenance expected within government premises infrastructure.

Terms, Conditions & Eligibility

• EMD amount: Not specified in the tender snippet; bidders must confirm exact security deposit requirements.
• Option Clause: Buyer can adjust contract quantity or duration by up to 25% at contract issue, with the same margin allowed post-issuance.
• For lumpsum-based service contracts, the buyer may extend the scope/value by up to 25% with service provider consent.
• No start/end dates or payment terms disclosed; bidders should seek clarifications and ensure compliance with standard government AMS terms, warranties, and response times.