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South Western Railway A4 & Legal Size Multifunction Printer Tender Karnataka 2026 - IS 550/ISI Compliance & 3-Year OEM Warranty

Bid Publish Date

30-Jul-2026, 7:33 pm

Bid End Date

10-Aug-2026, 8:00 pm

Progress

Issue30-Jul-2026, 7:33 pm
AwardPending
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Quantity

5

Bid Type

Single Packet Bid

Categories 2

Tender Overview

Organization: South Western Railway (Indian Railways) seeks procurement for an A4 and Legal Size Multifunction Printer (MFP). The scope includes Supply, Installation, Testing and Commissioning of the MFP. The bid requires on-site warranty with 3-year OEM warranty certificates and established service centers; service centers must be in the state of the consignee location or be set up within 30 days of award. Pre/post inspection options exist, with GST invoicing via GeM portal. The tender emphasizes manufacturer or authorized agent delivery with performance proof in prior government orders. Estimated value and quantities are not disclosed, but the clause targets bulk, government-grade fulfillment and on-site support in Karnataka.

Technical Specifications & Requirements

  • Product category: A4 and Legal Size Multifunction Printer (MFP); no itemized BOQ data available.
  • Scope: Supply, Installation, Testing and Commissioning; on-site warranty where applicable; on-time delivery and commissioning milestones.
  • Warranty: 3 years from final acceptance or post-installation, with OEM warranty certificates required at delivery; service group capable of after-sales in INDIA; installation, commissioning, and training included.
  • Service: Must have a functional service centre in the consignee state or establish one within 30 days; proof of service capability to be uploaded with bid.
  • Inspection: Nominated Inspection Agency; pre-dispatch or post-receipt inspection options; GST invoice and GST portal payment verification required.
  • Eligibility: 50% of bid quantity supplied in a single contract to a Central/State Govt organization in last 3 financial years; onsite support during warranty with Karnataka service center presence.

Terms & Eligibility

  • EMD/Security: Not explicitly stated in data; bidders must ensure GST invoice submission on GeM and provide service center readiness documentation.
  • Delivery: On-site installation and commissioning within scope; service center establishment within 30 days of contract award.
  • Payment: GST-compliant invoicing on GeM portal; payment terms contingent on documentary evidence of service capability.
  • Documentation: OEM warranty certificates; installation/training records; service center details; proof of prior government supply (50% of bid quantity in last 3 years).
  • Penalties: Not explicitly defined; post-inspection acceptance and warranty compliance implied by service readiness and installation milestones.
  • Warranty/Support: 3-year OEM warranty; onsite support during warranty; installation, commissioning, and training included.

Keywords: tender in Karnataka, South Western Railway procurement, MFP tender 2026, ISI/IS 550 compliant printer, government printer supply, GeM GST invoicing

Key Specifications

    • Product: A4 and Legal Size Multifunction Printer (MFP)
    • Scope: Supply, Installation, Testing and Commissioning (SITC)
    • Warranty: 3 years from final acceptance/installation
    • Service: Functional OEM service Centre in Karnataka or establish within 30 days
    • Inspection: Pre-dispatch or Post-receipt inspection via nominated agency
    • Documentation: OEM warranty certificates to be submitted at delivery; GST invoice on GeM

Terms & Conditions

  • Key Term 1: 3-year OEM warranty with post-installation support

  • Key Term 2: 50% bid quantity government procurement experience requirement

  • Key Term 3: Establish or prove Karnataka-based service center within 30 days of award

  • Key Term 4: GST invoicing and GST portal payment verification via GeM

  • Key Term 5: Pre-dispatch or post-receipt inspection by nominated agency

Important Clauses

Payment Terms

GST-compliant invoicing on GeM; payment contingent on documentary proof of functional service center and service readiness

Delivery Schedule

Supply, installation, testing and commissioning within scope; service center established within 30 days of award

Penalties/Liquidated Damages

Not explicitly defined in data; acceptance contingent on inspection outcomes and warranty adherence

Bidder Eligibility

  • Manufacturer or authorized agent to have supplied ≥50% of bid quantity in a single contract to govt/PSU in last 3 financial years

  • Onsite warranty support and Karnataka State service center presence or clear plan to establish

  • Evidence of prior government/PSU performance and inspection certificates

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

No

Item Category

A4 and Legal Size Multifunction Printer (MFP) (Q2)

Delivery Details

Max Delivery Days

45

Delivery Locations

1

Delivery Cities

Dharwad

Delivery Pincodes

580020

Delivery Locations

ConsigneeAddressCityStatePincodeQuantityDelivery DaysAdditional Requirement
Vinod S Kumbar580020,O/o Senior Materials Manager, Mechanical Stores Depot South Western Railway, Gadag Road, Hubli 580 020DharwadKarnataka580020545-

Authority Records

MINISTRY OF RAILWAYSSOUTH WESTERN RAILWAY

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Documents 2

GeM-Bidding-9653442.pdf

Main Document

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

GST Registration Certificate

2

Permanent Account Number (PAN) Card

3

Experience Certificates (government/PSU supply evidence, minimum 50% bid quantity in last 3 financial years)

4

Financial Statements (profit & loss, balance sheet for last 3 years)

5

EMD/Security Deposit documentation (if applicable per ATC)

6

Technical Compliance Certificates (OEM authorization, product specifications)

7

OEM Authorized Signatory/Authorization Letter

8

Service Centre details and address proofs ( Karnataka state requirement )

9

Installation, Commissioning & Training reports

10

GST Invoice sample and GST portal payment screenshots

11

Any other bidder capability documents requested in ATC

Frequently Asked Questions

How to bid for the MFP tender in Karnataka with Indian Railways?

Bidders must demonstrate 50% of bid quantity supplied in a single govt/PSU contract in the last 3 years, establish or prove Karnataka service centers, provide OEM warranty certificates, and submit GST-compliant GeM invoices. The scope includes SITC and onsite support for a 3-year warranty.

What documents are required for MFP procurement in South Western Railway?

Required documents include GST registration, PAN, financial statements, experience certificates showing govt/PSU supply, OEM authorization, service center proof in Karnataka, installation/training reports, GST invoice samples, and EMD documentation if applicable per ATC.

What are the technical specifications for A4 & Legal Size MFP in this tender?

The tender specifies an A4 and Legal Size Multifunction Printer (MFP) with SITC scope; no detailed BOM available. Ensure ISI/ISO compliance if specified elsewhere, and provide OEM warranty certificates for the 3-year period after final acceptance and installation.

How is warranty and service managed for this MFP tender in Karnataka?

Warranty is 3 years from final acceptance or after installation; on-site OEM warranty certificates must be provided at delivery; the vendor must have an established service network in India and a Karnataka-based service center or a plan to establish one within 30 days.

What are the payment terms for the GeM-based MFP procurement?

Payments are GST-compliant via GeM; release is contingent on submission of GST invoice and service capability proof (functional service center). No fixed advance terms are stated; terms rely on satisfactory installation and commissioning.

What is required for inspection and acceptance of the MFP delivery?

Nominated Inspection Agency will conduct either pre-dispatch or post-receipt inspection. Acceptance includes verification of SITC completion, installation, and compliance with warranty terms; GST payment proof and OEM certificates must be available for acceptance.

What is the scope of supply for the MFP tender in South Western Railway?

Scope includes Supply, Installation, Testing and Commissioning of the A4 and Legal Size Multifunction Printer (MFP) with on-site support during warranty and service center readiness in Karnataka as per ATC requirements.

What is the eligibility criterion for onsite support in this tender?

Onsite support during the warranty period is mandatory; the bidder must demonstrate presence of functional service centers in Karnataka or commit to establishing one within 30 days of contract award, with OEM warranty certificates.

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