Department Of Internal Security Data Center AMS for Rack Mounted Proxy Servers - OEM Authorized Service Provider 2026
Bid Publish Date
31-Aug-2026, 10:44 am
Bid End Date
10-Sep-2026, 11:00 am
EMD
₹10,807
Value
₹5,40,373
Location
Progress
Tender Overview
The Department Of Internal Security seeks an Annual Maintenance Service for Data Center Assets including Compute and Rack mounted Proxy servers with an OEM Authorized Service Provider requirement. The estimated contract value is ₹540,373 and the EMD is ₹10,807. Location details are not specified in the tender data. Key differentiators include mandatory Malicious Code Certificate, and a service footprint requirement with an office in the consignee state. Bidders must demonstrate financial stability and provide dedicated support channels. This procurement targets qualified service providers capable of sustaining essential data center reliability and security equipment maintenance throughout the contract period. The tender emphasizes compliance, service accountability, and continuous support as core differentiators for shortlisted bidders. Keywords to explore: tender in [location], SBI procurement relevance, data center AMS, OEM authorized service, and IS/IS standards alignment.
Technical Specifications & Requirements
- Product/Service: Annual Maintenance Service for Data Center Assets (Compute; Rack mounted Proxy server)
- Estimated Value: ₹540,373; EMD: ₹10,807
- Standards/Compliance: Must submit Malicious Code Certificate ensuring no embedded malware capable of damage, data loss, or IPR infringement
- Service Footprint: Office of Service Provider must be located in the state of the Consignee; documentary evidence required
- Support Mechanisms: Dedicated/toll-free service number; escalation matrix with contact details
- Documentation & Certifications: OEM authorisation and relevant service credentials to be provided
- BOQ: No items listed; scope appears as AMS across identified assets; no detailed technical specs provided
- Risk & Security: Breach consequences for malware or IPR violations with contract breach implications
Terms, Conditions & Eligibility
- EMD: ₹10,807 to be submitted as specified in bid terms
- Financial Standing: Bidder must not be under liquidation or bankruptcy; undertaking required
- Service Availability: Office presence in the consignee state with documentary evidence
- Support: Dedicated toll-free number and formal escalation matrix for service support
- ATC Compliance: Adherence to Buyer Added Terms including Malicious Code Certificate submission
- Documentation: Submissions must include GST, PAN, experience certificates, financial statements, EMD documents, and OEM authorizations where applicable
Key Specifications
-
Estimated contract value: ₹540,373
-
EMD amount: ₹10,807
-
Data center assets scope: Compute; Rack mounted Proxy server
-
OEM Authorized Service Provider requirement
-
Malicious Code Certificate mandatory
-
Office of Service Provider must be in consignee state
Terms & Conditions
-
EMD amount and submission method clearly defined
-
Office presence requirement in consignee state with documentary evidence
-
Dedicated toll-free support and formal escalation matrix mandatory
Important Clauses
Malicious Code Certificate
Bidder must certify that hardware/software has no embedded malicious code and breaches incur contract liability for damage or IPR infringements.
Service Availability
The service provider must maintain an office within the state of the consignee; documentary evidence is required.
Support & Escalation
Bidder/OEM must provide a dedicated toll-free support number and a formal escalation matrix with contact details.
Bidder Eligibility
-
Not under liquidation, court receivership, or bankruptcy; provide undertaking
-
Demonstrated AMS experience for data center assets (Compute and rack-mounted devices)
-
OEM authorization for authorized service provision and local presence in consignee state
Tender Data
Bid Details
Quantity
2
Bid Type
Two Packet Bid
Bid Validity
180 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
RA Qualification Rule
50% Lowest Priced Technically Qualified Bidders
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
Yes
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
Yes
Startup Exemption/Relaxation
Yes
Bid Splitting Applied
No
Requirements
Min. Avg. Annual Turnover
20
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
ANNUAL MAINTENANCE SERVICE -DATA CENTER ASSETS - Compute; Rack mounted Proxy server; OEM Authorised Service Provider
Advisory Bank
State Bank of India
ePBG Percentage
5%
ePBG Duration (Months)
14
Delivery Details
Delivery Locations
1
Delivery Cities
South
Delivery Pincodes
110074
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| RAJ KUMAR OJHA | 110074,NATGRID, 1, Vasant Kunj Road, Andheria Mor, New Delhi | South | Delhi | 110074 | 2 | - | - |
Authority Records
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Documents 5
GeM-Bidding-9772865.pdf
Main Document
Other Documents
OTHER
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
1
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Required Documents
GST Certificate
PAN Card
Experience Certificates (similar AMS for data center assets)
Financial Statements (last audited year)
EMD/Security Deposit proof
Technical Bid Document
OEM Authorization/Manufacturer Authorization
Malicious Code Certificate
Proof of office presence in the Consignee state
Dedicated toll-free service number evidence
Escalation Matrix (telephone numbers and contacts)
Frequently Asked Questions
Key insights about DELHI tender market
How to bid for data center AMS in location with OEM authorization?
Bidders must meet eligibility, submit EMD of ₹10,807, provide OEM authorization, Malicious Code Certificate, and document offices in the consignee state. Include GST, PAN, financials, and prior AMS experience for data center assets to qualify for the evaluation.
What documents are required for data center maintenance tender in location?
Required documents include GST certificate, PAN, audited financial statements, experience certificates for data center AMS, EMD proof, technical bid, OEM authorization, Malicious Code Certificate, and documentary evidence of a local service office.
What are the key security certifications or standards for this AMS?
Key requirement is the Malicious Code Certificate ensuring no embedded malware; while other standards are not specified, bidders should provide evidence of secure software/hardware handling and IPR compliance as per contract terms.
When is the EMD amount required for the AMS tender?
The EMD amount is ₹10,807 and must be submitted along with the bid as per the tender terms; ensure payment method aligns with stated submission guidelines and is verifiable.
What is the scope of assets covered by the AMS contract?
The scope covers Data Center assets including Compute and Rack mounted Proxy servers; continuous maintenance and service support under an OEM authorized provider arrangement.
What is the service availability requirement for the bidder?
The bidder must have an office in the consignee state with documentary evidence; this ensures local service responsiveness and timely escalation/issue resolution.