GEM

Telangana State Police Department Data Center AMS for Compute & Server Assets in Hyderabad 2026 - OEM Service & 25% Quantity Flexibility

Bid Publish Date

15-Jul-2026, 6:58 pm

Bid End Date

25-Jul-2026, 7:00 pm

EMD

₹94,260

Location

HYDERABAD , TELANGANA

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Progress

Issue15-Jul-2026, 6:58 pm

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Quantity

Bid Type

Two Packet Bid

Key Highlights

• OEM authorization mandatory for compute/server AMS bid
• Local Telangana service office evidence required
• EMD ₹94,260; DD payable to Administrative Officer, Intelligence Department, TG, Hyd
• 25% quantity/duration flex at contract issue, expandable up to 25%
• Malicious Code Certificate required; IP/ copyright compliance
• Dedicated escalation matrix and toll-free service number
• No BoQ items listed; AMS scope focused on maintenance, not hardware supply
• Delivery/installation adherence to service terms in Telangana

Categories 2

IT EQUIPMENT WATER LEVEL RECORDER

Tender Overview

The Telangana State Police Department (Home Department Telangana) invites bids for Annual Maintenance Service (AMS) of Data Center assets, focusing on Compute and Server equipment, with OEM support. The project scope emphasizes maintenance and service continuity for data center hardware located in Hyderabad, Telangana. The Bid requires an EMD of ₹94,260, and allows a 25% bid quantity/duration flex at contract issuance, with potential adjustments up to 25% thereafter. Bidders must have a local service presence in the consignee state and provide OEM authorization where applicable. The procurement emphasizes serviceability, escalation support, and security of equipment with a Malicious Code Certificate. The BoQ shows zero items, indicating a scoped AMS engagement rather than a parts catalog. Unique conditions include mandatory service office evidence within Telangana and formal acceptance of expanded scope if needed.

Technical Specifications & Requirements

Product/Service: Annual Maintenance Service for Data Center assets (Compute; Computer-Servers) with OEM support.
EMD: ₹94,260; payment via Account Payee Demand Draft in favour of Administrative Officer, Intelligence Department, TG, Hyd; bidder must upload DD proof and submit hardcopy within 5 days of bid end/opening.
Certificates & MA: Manufacturer Authorisation/ OEM authorization detailing name, designation, address, email, and phone.
Malicious Code Certificate: Certification confirming no embedded malicious code; compliance with IPR and data integrity.
Escalation & Support: Provide a dedicated escalation matrix and toll-free support number.
Delivery/Service: Local service office in Telangana; evidence/documentary proof required.
BOQ: No items listed; scope is AMS rather than hardware supply.

Terms, Conditions & Eligibility

EMD & PBG: ₹94,260 EMD via DD; hardcopy delivery within 5 days post bid end; upload scanned DD with bid.
Financial Standing: Bidder must not be under liquidation or bankruptcy; submit undertaking.
Authorisation: OEM/Authorized Distributor authorization required in bid.
Malicious Code & IP: Certificate required; breach may terminate contract.
Support: Escalation matrix and toll-free service line mandatory.
Office Location: Service provider office must be in the state of consignee (Telangana).

Key Specifications

Compute / Server AMS for Data Center assets
EMD ₹94,260; DD payable to Administrative Officer, Intelligence Department, TG, Hyd
OEM/Manufacturer Authorization required
Malicious Code Certificate ensuring no embedded malware
Local service office located in Telangana with documentary evidence
Escalation matrix and toll-free service contact

Terms & Conditions

EMD of ₹94,260 via DD; hardcopy within 5 days
25% flex on quantity or duration at contract issue
Local Telangana service office mandatory with proof
OEM authorization and Malicious Code Certificate required
Dedicated escalation matrix and toll-free support

Important Clauses

Payment Terms

EMD ₹94,260 via DD; DD proof to be uploaded; hardcopy due within 5 days after bid end/opening

Delivery Schedule

AMS services with service continuity; local Telangana office evidence required

Penalties/Liquidated Damages

Not explicitly stated; contract likely governed by standard L&D terms for service outages

Bidder Eligibility

Must have an in-state Telangana service presence with documentary evidence
OEM authorization for data center compute/server AMS
No liquidation or bankruptcy status; undertaking required

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

Bid To RA Enabled

Yes

Item Category

ANNUAL MAINTENANCE SERVICE -DATA CENTER ASSETS - Compute; Computer-Servers; As OEM

Advisory Bank

State Bank of India

ePBG Percentage

ePBG Duration (Months)

Payment Timelines

Payments shall be made to the Seller within 45 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)

Delivery Details

Delivery Locations

Delivery Cities

Hyderabad

Delivery Pincodes

500004

Delivery Locations

Consignee	Address	City	State	Pincode	Quantity	Delivery Days	Additional Requirement
Kanakamamidi Janardhan Reddy	500004,O/o The Director General, Intelligence Department, Telangana, Hyderabad. (Opp Ashoka Hotel, Lakdikapul, Hyderabad)	Hyderabad	Telangana	500004	46	-	-

Authority Records

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Documents 4

GeM-Bidding-9575205.pdf

Main Document

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS