Bids are Invited For Cleaning, Sanitation and Disinfection Service - Outcome Based - Office/Commercial/Institutions/Resi

The eligibility requirements include registration as a legal entity, an average annual turnover of at least INR 5 Lakhs over the last three years, and a minimum of three years of relevant experience in sanitation services. MSEs and startups can apply for exemptions from these criteria by providing the proper documentation.

What certifications are required to participate in this tender?

Bidders must provide certifications as specified in the Additional Terms and Conditions (ATC) of the bid document. This includes documents verifying experience criteria and any other requested additional documentation.

What is the registration process for submitting a bid?

Participants must first ensure they meet the eligibility requirements and then submit their bids via the designated online portal in the specified two packet bid format.

What document formats are accepted in the bid submission?

All submitted documents should be in formats that are compliant with the bid requirements outlined in the tender document. This will generally include PDF formats for comprehensive documentation.

What are the technical specifications required for cleaning services?

The technical specifications primarily involve comprehensively detailing past cleaning works, including different types of cleaning methods and any specialized sanitation protocols adhered to.

Are there specific quality standards bidders must comply with?

Yes, bidders must meet the quality expectations set forth in the documentation, which includes adherence to local sanitation bylaws and any additional quality measures detailed within the tender documents.

What are the compliance requirements related to this tender?

Compliance requirements will include maintaining ethical practices, adherence to safety standards, and ensuring the quality of service delivery as stipulated in the bid documentation.

What testing criteria exist for validating service performance?

Service performance may be evaluated upon completion through site inspections and verification of cleanliness standards as per set benchmarks indicated in the tender documentation.

What is the procedure regarding the Earnest Money Deposit (EMD)?

The EMD of INR 16,063 must be paid at the time of bid submission, and proof of payment should accompany the bid documents as part of the initial requirements.

What are the performance security requirements post-award?

Bidders selected for the award may be required to submit a performance security to ensure commitment to service delivery and compliance with contract terms.

What are the payment terms outlined in this tender?

Payment terms typically stipulate that payments will be made either on a periodic basis or upon completion of designated tasks, subject to verification and acceptance by the issuing authority.

How will price evaluations be conducted?

Price evaluations will take into account the total value offered in bids, with careful consideration of competitiveness and compliance with financial document submission guidelines.

What submission methods are allowed for bids?

Bids must be submitted through the designated online procurement platform as per the specified two packet bid process detailed in the tender documents.

What are the key timelines and deadlines for bid submission?

Key timelines will be included in the tender documentation. Bidders should pay attention to the bid opening and closing dates to ensure timely submission.

How is the evaluation and selection process structured?

The evaluation process will consist of an assessment of technical and financial bids to determine the most responsive and compliant bidder based on total value evaluation.

How will notification of results be communicated to bidders?

Results of the tender evaluation will be communicated via official channels as delineated in the tender documents, typically through the procurement platform.

Are there specific benefits for Micro, Small, and Medium Enterprises (MSEs) in this tender?

Yes, MSEs have the opportunity for exemptions from experience and turnover criteria in the tender requirements, provided they submit appropriate documentation demonstrating their eligibility.

What provisions exist for startups participating in the tender?

Startups are also granted exemptions from certain experience and turnover requirements, consistent with MSE provisions, to encourage their participation in the procurement process.

What are the compliance obligations with regard to the 'Make in India' initiative?

Bidders are encouraged to comply with the 'Make in India' policies by sourcing materials and services locally wherever feasible, promoting indigenous production and assembly.

What are the local content and procurement rules to follow?

Submissions must highlight adherence to local content rules as specified in the tender documentation, emphasizing the procurement of goods and services from local suppliers.