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HPCL Biofuels Limited Bulk SMS Service Tender West Champaran Bihar 2026 Version-2

Bid Publish Date

12-Jun-2026, 7:43 pm

Bid End Date

22-Jun-2026, 8:00 pm

Progress

Issue12-Jun-2026, 7:43 pm
AwardPending
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Quantity

1000

Bid Type

Single Packet Bid

Categories 4

Tender Overview

HPCL Biofuels Limited seeks a Bulk SMS Service (Version-2) for domestic transactional messaging, targeting operators MTNL, BSNL, Jio, Airtel, and Vi. The procurement covers rapid delivery with a 15-second message latency and a 300-character message limit across a potential volume of 5,000 messages. Located in West Champaran, Bihar 845101, this tender emphasizes licensed telemarketing capabilities and authorized MCC relationships. A notable feature is the buyer’s right to adjust contract quantity or duration up to 25%, including lump-sum scope expansions with provider consent, shaping agile delivery and pricing. The scope lacks a BOQ but emphasizes operator compatibility and domestic SMS delivery timelines.

Technical Specifications & Requirements

  • Product/Service: Bulk SMS Service (Version-2) for Transactional, Domestic SMS
  • Delivery latency: 15 seconds per message
  • Message length: up to 300 characters per SMS
  • Operators supported: MTNL, BSNL, Jio, Airtel, Vi
  • Eligibility/Licensing: Telemarketer license holder and Authorized Channel Partner of Mobile Telecom Operator
  • Geography: Domestic delivery within India
  • Contract flexibility: Quantity/duration may be increased up to 25% at bid issuance; post-issuance, same cap applies with provider consent
  • Context: No BOQ items available; emphasis on delivery performance and licensing
  • Standards/Compliance: Not specified; focus on service capability and regulatory licenses

Terms, Conditions & Eligibility

  • EMD/Financials: Not specified in data; bidders must review Terms for security deposit requirements
  • Delivery terms: 15-second SMS delivery expectation; domestic scope
  • Pricing/Scope variation: 25% up/down adjustment allowed at contract issue and post-issuance with consent
  • Payment terms: Not disclosed in provided terms; verify in final tender documents
  • Documentation: Licenses (telemarketer), proof of operator authorization, business registrations
  • BOQ: Not available; no itemized quantities
  • Risk/Exposure: Lump-sum adjustments permissible with consent; ensure alignment with service level expectations

Key Specifications

  • Bulk SMS Service (Version-2) for Transactional Domestic SMS

  • Delivery latency target: 15 seconds per message

  • Maximum message length: 300 characters

  • Operator compatibility: MTNL, BSNL, Jio, Airtel, Vi

  • Licensing: Telemarketer license holder; Authorized Channel Partner of Mobile Telecom Operator

Terms & Conditions

  • 25% quantity/duration adjustment allowed at contract issue

  • Lump-sum scope expansion permissible with provider consent

  • Delivery within 15 seconds per SMS to domestic recipients

Important Clauses

Payment Terms

Not specified in provided data; bidders should obtain final payment terms from tender documents

Delivery Schedule

SMS delivery target of 15 seconds per message; domestic scope within West Champaran, Bihar 845101

Penalties/Liquidated Damages

No LD details in the data; verify in final contract and service level agreements

Bidder Eligibility

  • Must hold a Telemarketer license and be an Authorized Channel Partner of a Mobile Telecom Operator

  • Proven track record in bulk transactional SMS delivery within India

  • Financial capacity demonstrated by latest financial statements

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Bulk SMS Service (Version-2) - Transactional SMS; Domestic SMS; High; MTNL, BSNL, Jio, Airtel, Vi; Telemarketer license holder, Authorized Channel Partner of Mobile Telecom Operator, License service provider; Delivery within 15 Sec; 300 Char; 5000;..

Authority Records

MINISTRY OF PETROLEUM AND NATURAL GASHPCL BIOFUELS LIMITED

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Documents 5

GeM-Bidding-9463149.pdf

Main Document

Scope Of Work Document

SCOPE_OF_WORK

Buyer uploaded ATC document

ATC

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Historical Data

Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates in bulk SMS or telecommunication services

4

Financial statements (latest) to establish capacity

5

EMD/Security deposit documentation if required in final terms

6

Technical bid documents confirming licensing and channel partner status

7

OEM authorizations or telecommunication operator endorsements (if applicable)

Frequently Asked Questions

Key insights about BIHAR tender market

How to bid on West Champaran bulk SMS tender in 2026 for HPCL Biofuels?

Bidders must submit licensing proof (telemarketer license, operator endorsements), GSTIN, PAN, and financial statements, plus technical bid detailing delivery SLA of 15 seconds and 300-character messages. Ensure capacity for 5,000 messages and confirm 25% contract variation rights at issue.

What documents are required for HPCL Biofuels bulk messaging tender 2026?

Submit GST certificate, PAN card, experience certificates in bulk SMS, latest financial statements, any EMD security deposit records, and technical bid with operator authorization letters. Include proof of telemarketing license and channel partner status for eligibility.

What are the technical SMS delivery specifications in this tender?

The service must deliver transactional domestic SMS within 15 seconds per message, with a maximum length of 300 characters, supporting MTNL, BSNL, Jio, Airtel, and Vi networks across India.

What is the scope variation allowed in this tender for HPCL Biofuels?

The buyer may vary contract quantity or duration up to 25% at the time of issue, and post-issuance, the same 25% cap applies with provider consent for lumpsum-based services.

What licenses must bidders provide to participate in this tender?

Bidders must hold a Telemarketer license and be an Authorized Channel Partner of a Mobile Telecom Operator to qualify for submission and ensure regulatory compliance.

Where is the delivery location for the bulk SMS service described?

Delivery targets apply to domestic SMS within India, specifically for West Champaran, Bihar 845101 as the location context for this tender.

What are the payment and SLA expectations for HPCL Biofuels SMS service?

Exact payment terms are not disclosed; however, the SLA emphasizes a 15-second delivery metric and a 25% variation allowance, so negotiate terms clearly in the final contract and service levels.

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