Customized AMC/CMC for Pre-owned Products - CAMC OF FULLY AUTO BIOCHEMISTRY ANALYSER; EM200 ERBA; C
Indian Navy
Progress
Quantity
1
Bid Type
Single Packet Bid
The Indian Council Of Agricultural Research (ICAR) – Department Of Agricultural Research And Education (DARE) invites bids for Customized AMC/CMC services for pre-owned laboratory equipment, specifically a Fully Automatic Nitrogen Analyzer and related VELP SCIENTIFICA ITALIA systems (DK 20 with UDK 159 Distillation Titration). The procurement covers annual maintenance and support for OEM-made analyzers currently in Ajmer, Rajasthan (postal code 305001). The estimated contract value is ₹135,000 with potential quantity/duration adjustments up to 25% at bid and contract issuance. Bidders must ensure OEM authorization, non-obsolescence, and dedicated service contact points. Key differentiators include OEM-backed service, escalation matrices, and adherence to service-level commitments. This tender emphasizes long-term maintenance readiness, formal authorization, and guaranteed spare-part support for specialized nitrogen analyzers.
Product/service: Fully Automatic Nitrogen Analyzer and associated peripherals (DK 20 with UDK 159) from VELP SCIENTIFICA ITALIA
Standards/obsolescence: equipment must have at least 3 years residual market life; not end-of-life per OEM
Manufacturer authorization: required; include OEM/Original Service Provider details with bid
Serviceability: dedicated toll-free support number; escalation matrix with real-time contact persons
Delivery/installation: on-site AMC support in Ajmer, Rajasthan; time-to-response as per AMC terms
Key term: 25% variation in quantity or contract duration allowed before contract issuance and after issue
Key term: OEM authorization required; non-obsolete equipment with 3+ years residual market life
Key term: dedicated service support (toll-free) and escalation matrix must be provided
Payment terms to be defined in the award; potential for milestone or post-service payment depending on AMC scope
On-site AMC support in Ajmer; response time and service level commitments to be specified in contract
Penalties for non-performance or delayed service to be outlined in the AMC agreement; escalation procedures required
OEM authorization with the bidder registered as Authorized Distributor/Service Provider
Demonstrated maintenance experience for pre-owned nitrogen analysis equipment
Not under liquidation or similar proceedings; provide undertaking
Indian Navy
Hqids
SOUTH ANDAMAN, ANDAMAN & NICOBAR
Bhabha Atomic Research Centre
Food Corporation Of India (fci)
MOGA, PUNJAB
Geological Survey Of India (gsi)
VISAKHAPATNAM, ANDHRA PRADESH
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Experience Criteria
Bidder Turnover
Certificate (Requested in ATC)
OEM Authorization Certificate
OEM Annual Turnover *In case any bidder is seeking exemption from Experience / Turnover Criteria
the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Key insights about RAJASTHAN tender market
Bidders must submit OEM authorization, GST, PAN, and financial statements; include service capability certificates and non-obsolescence proof for the DK 20 / UDK 159 system from VELP SCIENTIFICA ITALIA. Ensure readiness for on-site AMC in Ajmer and comply with 25% quantity variation rules.
Required documents include GST certificate, PAN, OEM authorization, experience certificates for nitrogen analyzers, financial statements, and service capability certificates; upload undertakings regarding non-liquidation and non-obsolescence as per terms.
The bid references OEM-made nitrogen analyzers by VELP SCIENTIFICA ITALIA; ensure compatibility with DK 20 and UDK 159 automated distillation titration; confirm 3-year residual market life and no OEM end-of-life declaration.
Bid deadlines are defined in the tender documents; submit OEM authorization, service capability, and financials by the stated closing date; ensure adherence to the 25% variation clause prior to contract issuance.
Payment terms are defined in the AMC agreement; anticipate milestone-based or post-service payments contingent on service delivery and compliance with escalation matrices and SLA commitments.
Show OEM authorization, documented maintenance experience with pre-owned analyzers, proof of non-liquidation status, and a dedicated toll-free support setup; provide escalation contacts and ensure 3+ years residual market life for equipment.
The buyer allows up to 25% variation in contract quantity or duration before issuance, and the same limit applies post-issuance; bidders must accept revised scope accordingly.
Include dedicated toll-free service contacts, escalation matrix, OEM-authorized service staff details, spare-parts availability plan, and proof of non-obsolescence for the VELP DK 20/UDK 159 systems.
Indian Navy
📍 VISAKHAPATNAM, ANDHRA PRADESH
Sindhudurg Zilla Parishad
📍 SINDHUDURG, MAHARASHTRA
South Eastern Coalfields Limited
📍 ANUPPUR, MADHYA PRADESH
Geological Survey Of India (gsi)
📍 PATNA, BIHAR
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Main Document
SCOPE_OF_WORK
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GEM_GENERAL_TERMS_AND_CONDITIONS
Main Document
SCOPE_OF_WORK
PAYMENT
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS