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GEM

Indian Army Repair and Overhauling Service for Multifunction Machines with Software Update at Buyer Premises 2026

Bid Publish Date

05-Jun-2026, 9:07 am

Bid End Date

12-Jun-2026, 9:00 am

Location

DEHRADUN , UTTARAKHAND

Progress

Issue05-Jun-2026, 9:07 am
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

1

Bid Type

Single Packet Bid

Key Highlights

  • Repair and Overhauling Service for Multifunction Machines (MFM) with Software Update
  • Delivery at Buyer Premises; location not specified in available data
  • 25% quantity/duration adjustment allowed by buyer during contract; post-issuance limitation to 25%
  • ATC document uploaded; review for additional terms and conditions
  • BOQ lists no items; indicates consolidated scope or requirement for clarification
  • No disclosed EMD, estimated value, or payment terms in current tender data
  • Defense procurement context under Indian Army, Department Of Military Affairs
  • Software update component integrated with hardware maintenance

Tender Overview

The procuring organization is the Indian Army under the Department Of Military Affairs seeking Repair and Overhauling Service for Multifunction Machines (MFM) with Software Update at Buyer Premises. Details such as location, start/end dates, estimated value, and EMD are not disclosed, while the BOQ shows 0 items. A notable differentiator is the inclusion of software update services alongside mechanical overhauls within a single service contract. An uploaded ATC document suggests there are additional terms to review, though specifics are not publicly listed. This tender is positioned as a critical maintenance and firmware-support opportunity for defense-scale MFM fleets.

Technical Specifications & Requirements

  • Service category encompasses Repair and Overhauling Service for Multifunction Machines and Software Update.
  • Delivery/installation location: Buyer Premises (no explicit city/state provided).
  • The tender provides a 25% option clause allowing the buyer to increase or decrease contract quantity or duration up to 25 percent at contract issue and after issuance, with the service provider’s consent for scope/value changes on lump-sum contracts.
  • BoQ indicates no listed items; implies consolidated or undefined itemization, hence bidders should prepare for a flexible scope and clarified ATC terms.
  • An ATC document is uploaded, indicating added conditions to be considered for eligibility and compliance.

Terms, Conditions & Eligibility

  • EMD amount and other financials are not disclosed in the tender data.
  • The contract allows a 25% adjustment in quantity/duration per the ATC and Buyer Clauses.
  • ATC document uploaded; bidders must review for additional compliance criteria and submission requirements.
  • Bid scope includes both mechanical repair/overhaul and software updates for MFM equipment at buyer sites.
  • No specific start/end dates or payment terms are provided in the available tender data.

Key Specifications

  • Product/Service: Repair and Overhauling Service for Multifunction Machines with Software Update

  • Location: Buyer Premises (no city/state specified)

  • Quantity/Scope: 25% variation allowed (during contract issuance and post-issuance with consent for lump-sum contracts)

  • Standards/Certifications: Not specified in available data; review ATC for mandatory compliance

  • Warranty/Support: Not detailed in tender data; ATC may define service levels

Terms & Conditions

  • 25% scope variation allowed by buyer during contract lifecycle

  • ATC document uploaded; mandatory review for additional terms

  • No BOQ items listed; anticipate consolidated service scope and need for clarification

Important Clauses

Payment Terms

Not specified in available tender data; review ATC for payment milestones and conditions

Delivery Schedule

Service delivery at buyer premises; exact timelines to be clarified in ATC and contract

Penalties/Liquidated Damages

Not disclosed in current data; to be defined in ATC or contract

Bidder Eligibility

  • Experience in repair/overhaul of multifunction devices (MFM) or related office automation equipment

  • Capability to perform software updates on multifunction machines

  • Compliance with ATC terms and ability to operate at buyer premises

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Repair and Overhauling Service - Multifunction Machines MFM; SOFTWARE UPDATE; Yes; Buyer Premises

Authority Records

MINISTRY OF DEFENCEMILITARY AFFAIRS DEPARTMENT
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Documents 7

GeM-Bidding-9424130.pdf

Main Document

Payment Terms & Condition

PAYMENT

Other Documents

OTHER

Scope Of Work Document

SCOPE_OF_WORK

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Historical Data

Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates in repair/overhaul of multifunction devices or related equipment

4

Financial statements showing liquidity (past 2-3 years)

5

EMD document (amount to be confirmed in ATC or tender portal)

6

Technical bid documents demonstrating capability to perform MFM repair and software updates

7

OEM authorizations or approvals for third-party servicing (if required by ATC)

Frequently Asked Questions

How to bid for the Indian Army MFM repair and software update tender in 2026?

Bid qualification requires submission of GST, PAN, and experience certificates, along with financial statements. Review the uploaded ATC for eligibility criteria and ensure you can perform both hardware repair and software updates at buyer premises. Prepare a consolidated service proposal despite the BOQ showing zero items.

What documents are required for MFM repair tender in Indian Army?

Required documents include GST certificate, PAN card, experience certificates in MFM repair, financial statements, EMD submission as per ATC, technical compliance documents, and OEM authorizations if mandated. Ensure all documents reflect current organizational details and are stamped/properly signed.

What are the key eligibility criteria for MFM maintenance contract?

Eligibility includes demonstrated experience in repair/overhaul of multifunction devices, capability to perform firmware/software updates, and compliance with ATC terms. Bidders should be able to service at buyer premises and provide requisite support during contract tenure.

When is the delivery expected for MFM software update services?

Exact delivery timelines are not specified in the data; contract will reference delivery at buyer premises per ATC. Prepare for rapid deployment and on-site service windows once the contract is issued, with potential site access arrangements.

What are the 25% variation rights for this tender?

The buyer may adjust contract quantity or duration by up to 25% at contract issue and after issuance. For lumpsum service contracts, scope/value may increase up to 25% with service provider consent, enabling flexible scope management.

What are the critical compliance items for MFM repair tender in 2026?

Critical compliance includes adherence to ATC terms, ability to perform hardware overhaul and software updates, on-site service capability, and submission of mandatory documents (GST, PAN, experience, financials, EMD). Confirm OEM authorizations if required by ATC.

How to verify the ATC requirements for the Indian Army tender?

Access the uploaded ATC document linked with the tender; verify mandatory certifications, service levels, on-site support expectations, and any brand/OEM constraints. Align your bid proposal with ATC stipulations to ensure eligibility and competitive advantage.

What standards and certifications are needed for MFM repair work?

Tender data does not specify standards; bidders should review ATC for required certifications. Prepare to demonstrate relevant service capabilities, potential ISO/quality frameworks, and any OEM-specific certification if mandated by the ATC.

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