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GEM

Department Of Fertilizers Annual Maintenance Service for Desktops, Laptops & Peripherals Central Delhi 2026

Bid Publish Date

15-Jul-2026, 5:36 pm

Bid End Date

25-Jul-2026, 6:00 pm

Value

₹1,12,850

Location

CENTRAL DELHI , DELHI
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Progress

Issue15-Jul-2026, 5:36 pm
AwardPending
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Quantity

121

Bid Type

Single Packet Bid

Categories 9

BED DOT METRIX PRINTERS MULTIFUNCTION PRINTERS PHOTOCOPIER MACHINE UPS ATM WATER LEVEL RECORDER SCANNER ELECTRONIC COMPUTATIONAL DEVICE

Tender Overview

The procurement covers Annual Maintenance Service for a broad range of IT hardware under the Department Of Fertilizers, located in CENTRAL DELHI, Delhi 110002. Scope includes maintenance for Desktops, Laptops, All-in-One PCs, Printers, Scanners, and UPS units from multiple brands (HP, Lenovo, Dell, Canon, Epson, Acer, Microtek). Estimated contract value is ₹112,850. Key differentiator is the cross-brand, lifecycle maintenance requirement with on-site servicing at the New Delhi address. Bidders should emphasize comprehensive service coverage, response times, and licensing prerequisites to support a multi-brand environment.

Key Specifications

  • Multibrand AMS coverage for HP, Lenovo, Dell, Canon, Epson, Acer, Microtek

  • Delivery/installation at New Delhi address: 7th floor, A wing, O/o CCA, MOCF, Janpath Bhawan, New Delhi - 110001

  • 50% quantity/duration flex: allowed before/after contract issuance

  • Malicious Code Certificate required to certify no embedded malicious code

  • Dedicated toll-free service support and escalation matrix must be provided

  • Past experience proof accepted as contract copies, invoices, or client execution certificates

Terms & Conditions

  • 50% contract quantity/duration adjustment permitted

  • Delivery and installation at New Delhi central location

  • Mandatory Malicious Code Certificate and dedicated service support

Important Clauses

Payment Terms

Not specified in data; bidders should confirm payment milestones and timelines in final tender documents

Delivery Schedule

Delivery/installation at 7th floor, A wing, Janpath Bhawan, New Delhi; timeline to be clarified in bid

Penalties/Liquidated Damages

Not specified; ensure to check final contract for SLA penalties and LD terms

Bidder Eligibility

  • Must demonstrate multibrand AMS capability for desktops, laptops, printers, scanners, and UPS

  • Evidence of local service presence in the consignee state

  • Provision of dedicated toll-free service support and escalation matrix

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; hp , Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Lenovo , Annual Maintenance Service - Desktops, Laptops and Peripherals - All In One PC; Lenovo , Annual Maintenance Service - Desktops, Laptops and Peripherals - All In One PC; Dell , Annual Maintenance Service - Desktops, Laptops and Peripherals - All In One PC; hp , Annual Maintenance Service - Desktops, Laptops and Peripherals - All In One PC; Acer , Annual Maintenance Service - Desktops, Laptops and Peripherals - All In One PC; OTHERS , Annual Maintenance Service - Desktops, Laptops and Peripherals - Scanner ( Flat Bed); hp , Annual Maintenance Service - Desktops, Laptops and Peripherals - Printer (Monochrome , Laser , Composite Cartridge ); hp , Annual Maintenance Service - Desktops, Laptops and Peripherals - Multifunction Printer (Monochrome , Laser , Composite Cartridge, Lower range; hp , Annual Maintenance Service - Desktops, Laptops and Peripherals - Multifunction Printer (Monochrome , Laser , Composite Cartridge, Lower range; Canon , Annual Maintenance Service - Desktops, Laptops and Peripherals - Dot Matrix Printer High Range Speed; Epson , Annual Maintenance Service - Desktops, Laptops and Peripherals - UPS (Offline 750-800 VA); Microtek

Delivery Details

Delivery Locations

1

Delivery Cities

New Delhi

Delivery Pincodes

110001

Delivery Locations

ConsigneeAddressCityStatePincodeQuantityDelivery DaysAdditional Requirement
Virender Singh110001,Ministry of chemicals and fertilizer, janpath bhawan 7th floorNew DelhiDelhi1100017-Number of Resident engineers : 0 Number of technicians : 0

Authority Records

MINISTRY OF CHEMICALS AND FERTILIZERSFERTILIZERS DEPARTMENT

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Documents 3

GeM-Bidding-9575508.pdf

Main Document

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

GST registration certificate

2

PAN card

3

Past experience proofs (contract copies with invoices or client execution certificates)

4

OEM authorizations or proof of authorized service capability

5

Technical compliance certificates (if applicable)

6

Malicious Code Certificate

7

Service support details (dedicated toll-free number, escalation matrix)

8

Documentary evidence of service office in consignee state

Frequently Asked Questions

Key insights about DELHI tender market

How to bid for the Central Delhi AMS tender for IT peripherals?

Bidders must submit GST, PAN, past experience proofs (contracts with invoices or client certificates), OEM authorizations, Malicious Code Certificate, and service support details (toll-free number and escalation matrix). Ensure multibrand AMS capability and on-site service response from New Delhi.

What documents are required for Department Of Fertilizers AMS bidding 2026?

Required documents include GST certificate, PAN card, past project proofs, OEM authorizations, Malicious Code Certificate, dedicated service support details, and evidence of a local service office in the consignee state. Additional technical certificates may be requested in subsequent addenda.

What are the delivery requirements for the New Delhi installation site?

Delivery/installation must occur at 7th floor, A wing, O/o CCA, MOCF, Janpath Bhawan, New Delhi 110001. Bidders should confirm on-site availability, manpower, and required downtime with the client during final submission.

What standards or certifications are mandatory for this procurement?

Mandatory documentation includes a Malicious Code Certificate; while IS/ISO standards are not explicitly listed, bidders should align with best practices for secure hardware maintenance and provide OEM authorizations and security compliance certificates as available.

What is the tender value and flexibility allowed for quantity changes?

Estimated value is ₹112,850. Contract quantity or duration may be increased up to 50% before and after issue, subject to bidder consent for scope expansion.

What is the expected support arrangement for service delivery?

Bidders must provide a dedicated toll-free support line and an escalation matrix for service issues, ensuring rapid problem resolution across multiple brands covered by the AMS.

What proof is acceptable for past experience in this AMS tender?

Acceptable proofs include contract copies with invoices and self-certification, client execution certificates, or equivalent documents showing prior service/supply against the invoices.

How will installation and commissioning be handled at the Delhi site?

Installation/Commissioning is expected at the New Delhi address; bidders should plan on-site readiness, resource allocation, and client coordination for a smooth handover and documented acceptance.

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