Indian Army Photocopier Parts Tender Bardhaman West Bengal 2026 - OEM Warranty & After-Sales Service

Tender Overview

Indian Army invites bids for a range of photocopier parts and accessories including drum, cleaning blade, charger roller, ink system assembly for Epson printers (L3110), cassettes, carriage assemblies, FFC CIS B, housing and harness components, printer head IG240V, and related assemblies. The procurement location is Bardhaman, West Bengal (713101). While the BOQ shows multiple catalog items, the exact quantities and total estimated value are not disclosed; however, the scope clearly focuses on replacement parts and assemblies for Epson L3110 and related printer modules. The bid emphasizes after-sales support and OEM warranty alignment, with an option clause to adjust quantity up to 25% and delivery periods anchored to original timelines. The opportunity requires bidders to demonstrate installation/commissioning capabilities and a robust service network in INDIA.

Technical Specifications & Requirements

• No detailed specifications are published in the tender data.
• Items listed include: Drum of Photocopier Machine, Cleaning Blade, Charger Roller, Ink System Assembly of Printer Epson, Cassettes 1st Bin Assembly, Carriage Assembly ASP IEI of Printer Epson, FFC CIS B of Epson Printer L3110, Housing of Printer Rips Assembly CG04 B IEI ASP, Harness of Epson Printer L3110, Printer Head IG240V-4 ASP, and related printer components.
• The terms require OEM warranty certificates at delivery and a 2-year warranty from final acceptance or after installation/completion, with on-site service capability.
• Expect service network requirements: well-established Installation, Commissioning, Training, Troubleshooting, and Maintenance groups in INDIA and upload of service center details at bid submission.
• No explicit performance metrics or ISO/IEC standards are listed in the data.

Terms, Conditions & Eligibility

• Warranty: 2 years from final acceptance or after installation/completion; OEM warranty certificates must be provided at delivery.
• Option Clause: Purchaser may increase/decrease quantity by up to 25% at contract rates; extended delivery time calculated as (increased quantity / original quantity) × original delivery period, minimum 30 days.
• Delivery: Delivery period tied to original order; extended timing governed by option clause.
• Service Network: Demonstrated installation, commissioning, training, troubleshooting, and maintenance capability within INDIA; upload service center details with bid.
• Compliance: Bidders must adhere to the option clause and ensure post-delivery rectification for break-down during warranty.
• No BOQ values disclosed in the data; bidders should prepare for varied quantities within a 25% contingency.